VCA Animal Specialty Group

Reviews

• SD

  Samantha Daly

  Feb 23, 2026
  5.0
  Wonderful staff, the doctors are fantastic, the place is very clean and well maintained.
• NN

  Nicole

  Jan 26, 2026
  1.0
  AWFUL customer service! We have been calling over and over trying to get results for my cat and am constantly told the doctor is out of the office or he is busy etc....how many messagaes do we need to leave for you to call me back and give me results that are now 3 months old!!!!! You claimed due to the holidays it would take 5 weeks. What is the excuse? Should we make an appointment to get the doctors time AGAIN?!?!?!?
• EP

  Eric Perkins

  Jan 20, 2026
  5.0
  I have taken too long to write this. Dr. Melanie Benz is absolutely incredible. She will take the time to answer any questions you might have, she is honest, caring and always available. I hope you never have to see her, but if you have a pet with cancer, she is the best in my book. Our Reeve is still doing amazing after completing her chemo early last year. I know the cancer will probably come back and take her at some point, but for now we are enjoying every minute with our beautiful Reeve
• SW

  Stephen Wolff

  Jan 13, 2026
  4.0
  My 13 year old cat, Elton rapidly became sick and I took him in late night once I figured it out (with cats I find it very hard to tell if something is serious or they're just being weird). I'd used ASG in the past for my cat; I found them to have friendly staff. 24 hour service was key, transparent with prices. The vet discussed and helped me work through treatment options, listening to and accounted for my philosophy about not wanting aggressive treatments and didn't push them. On the downside, the wait time post admission was a lot longer than they said; e.g. a ½ hr wait turned into almost 1.5 hours; with no interim updates. Better would be to give a range of time. As with all US medical care (pets and people), I found it a bit mercenary from a financial perspective, but it's a business. Elton ultimately died there.
• TH

  Tiffany H

  Jan 13, 2026
  5.0
  VCA Kearny Mesa provided such amazing care for our dog Manny at the end of his life. He received care multiple times from both the Internal Medicine team and the Emergency team during the last year and I cannot say enough good things about our experiences. Every veterinarian, vet tech, and front desk staff member we encountered was professional and compassionate. Unfortunately we had to make the difficult decision to let him go this past weekend and the Emergency care team helped him cross the Rainbow Bridge in the most peaceful way.

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