Geek Squad

3.6
13 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
11160 Rancho Carmel Dr, San Diego, CA
92128, United States

Hours

Reviews

3.6
13 reviews
5 stars
7
4 stars
2
3 stars
0
2 stars
0
1 star
4
  • AG
    Amots Grosvirt-Dramen
    Feb 13, 2025
    1.0
    Waiting on the phone for 25 minutes (twice) to find out about Apple watch battery replacement. Not acceptable, looking for another place
  • MK
    Madison Kirkman
    Jul 21, 2022
    5.0
    I bought my computer into a man at geek squad without a reservation, and although the computer inexplicably fixed itself, I took up probably 25 minutes of the man's time and he felt since he didn't do much that I didn't owe them anything. I had bought the computer at Best Buy, and through no fault of Best Buys, the performance has been lack luster, but they have helped and were very polite in helping fix the issue and in making informed opinions about better laptops etc.
  • PL
    Phoebe Lord
    Sep 10, 2020
    4.0
    Great customer service in store. Friendly faces and great with answering questions. The phone customer service is super backed up all the time so I'm glad in store help is available. I like the geek squad insurance protection plan and always insure my phone through them.
  • PY
    Peter Yaeger
    Jul 23, 2019
    1.0
    Went in to fix my computer, was fully functional but just had a black screen after booting up and logging in. The worker didn’t help at all, he just did what I did previously and I tried to do everything, troubleshooting, going into logs, everything, and I had to pay $200 dollars just for a black screen to be fixed. Great service by geek squad! (sarcastic).

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy provide at 11160 Rancho Carmel Dr?

Geek Squad offers tech repair, setup, and support services including computer and mobile phone repair, data recovery, and appliance repair.

How can I schedule a service with Geek Squad at the Carmel Mountain location?

You can schedule service in-store at 11160 Rancho Carmel Dr or online via their website.