Waiting on the phone for 25 minutes (twice) to find out about Apple watch battery replacement.
Not acceptable, looking for another place
MK
Madison Kirkman
Jul 21, 2022
5.0
I bought my computer into a man at geek squad without a reservation, and although the computer inexplicably fixed itself, I took up probably 25 minutes of the man's time and he felt since he didn't do much that I didn't owe them anything. I had bought the computer at Best Buy, and through no fault of Best Buys, the performance has been lack luster, but they have helped and were very polite in helping fix the issue and in making informed opinions about better laptops etc.
PL
Phoebe Lord
Sep 10, 2020
4.0
Great customer service in store. Friendly faces and great with answering questions. The phone customer service is super backed up all the time so I'm glad in store help is available. I like the geek squad insurance protection plan and always insure my phone through them.
PY
Peter Yaeger
Jul 23, 2019
1.0
Went in to fix my computer, was fully functional but just had a black screen after booting up and logging in. The worker didn’t help at all, he just did what I did previously and I tried to do everything, troubleshooting, going into logs, everything, and I had to pay $200 dollars just for a black screen to be fixed. Great service by geek squad! (sarcastic).
What services does Geek Squad at Best Buy provide at 11160 Rancho Carmel Dr?
Geek Squad offers tech repair, setup, and support services including computer and mobile phone repair, data recovery, and appliance repair.
How can I schedule a service with Geek Squad at the Carmel Mountain location?
You can schedule service in-store at 11160 Rancho Carmel Dr or online via their website.
What are the operating hours for Geek Squad at Best Buy in San Diego?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
What phone number can I call to reach Geek Squad at this location?
You can call Geek Squad at +1 858-613-7539 for assistance or to schedule a service.
Are there any special promotions currently available at Geek Squad?
Yes, Geek Squad is currently featuring Black Friday Deals, which can be found on their website.
Where is Geek Squad located in San Diego?
Geek Squad is located at 11160 Rancho Carmel Dr, San Diego, CA 92128, USA.
What nearby shopping centers or stores can I visit before or after my service at Geek Squad?
Carmel Mountain Ranch shopping center, T.J. Maxx, Staples, and Petco - Carmel Mountain Ranch are all nearby for convenient shopping.
Are there any pet-related stores or services near Geek Squad?
Yes, nearby pet services include Just Food For Dogs, VETCO Vaccination Clinic at PETCO, Vetco Total Care Animal Hospital, Petco Grooming, and Vetco Vaccination Clinic.
What dining options are close to Geek Squad in San Diego?
Nearby restaurants include Starbucks, Wendy's, China Fun Authentic Noodle House, Spicy House, Chipotle Mexican Grill, The Kebab Shop SD, F & L's Couriers Cafe, and Marie Callender's.
Is there an electronics store close to Geek Squad where I can shop for appliances or gadgets?
Best Buy, which is also close by, offers electronics and appliance shopping for your convenience.