Geek Squad

2.8
26 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
9540 Mira Mesa Blvd, San Diego, CA
92126, United States

Hours

Reviews

2.8
26 reviews
5 stars
9
4 stars
1
3 stars
3
2 stars
1
1 star
12
  • DG
    Dale Guevarra
    Oct 3, 2025
    1.0
    Went here cus my computer might’ve caught malware and I wanted to be safe and asked them to look into it and then do a total reset for the computer including deleting everything and reinstalling Windows 11. I was promised a 2-3 day turn around time and a phone call to update me on day 1 of the repair to see what they found. I got none of that. When I called for an update on day 2, the bozo that picked up was condescending and proceeded to tell me it’s going to take 5 days to 1 week for my computer to get fixed. I went in person to get an actual timeline and they actually said that they just finished with my repairs and that they didn’t find anything but reinstalled Windows 11. I took my computer home thinking that all was good. Next thing you know the computer is crashing every 5 minutes. It won’t even load to the Home Screen at certain times. These bozos convinced me to pay a $200/year membership for mediocre work. My computer was worse than when it came in. I don’t even know how that’s possible. Don’t waste your money on these people and pay a real IT for diagnostics and repairs.
  • RS
    ray good song
    Jan 22, 2021
    1.0
    The geek squad are lazy unprofessional, and cause me 2 days of stress that wasn't necessarily. I will never ever go to them again, and will always have a bad report to everyone I speak to. The manager did call and only offered a small sorry.
  • NM
    Nelson Marrero
    Apr 9, 2018
    5.0
    I can honestly say I have had no issues with this Best Buy specifically, and if there were any issues I would have with my devices I have the confidence to send it to them and know that it'll be in good hands. So I definitely recommend going to this store and conducting any electronic business that you show interest in.
  • PH
    Perry Hooks
    Feb 20, 2017
    1.0
    Had a broken phone and wanted to make an appointment. I called the number and it directed me to a call center in india and they wanted my address JUST TO MAKE AN APPOINTMENT! It took forever but i got an appointment. Then i wanted to cancel so i called again and i could barely hear the person and this time it took 20 MINUTES TO CANCEL i was even redirected to a "manager" finally got it canceled. Never using geek squad again

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in San Diego offer?

Geek Squad provides tech repair, setup, and support services. You can schedule service in store or online.

Where is Geek Squad in San Diego located?

Geek Squad is located at 9540 Mira Mesa Blvd, San Diego, CA 92126, United States.