Brand Certified
Best Buy
4.1(1646 reviews)
Certified by Best Buy • Mar 01, 2026
Business Details
11160 Rancho Carmel Dr, San Diego, CA
92128, United States
Certified by Best Buy • Mar 01, 2026
(858) 613-7539
Certified by Best Buy • Mar 01, 2026
https://stores.bestbuy.com/ca/san-diego/11160-rancho-carmel-dr-1533.html/?ref=NS&loc=ns100
Certified by Best Buy • Mar 01, 2026
About
Certified by Best Buy • Mar 01, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Mar 01, 2026
Hours
Certified by Best Buy • Mar 01, 2026
Reviews
4.1
1,646 reviews
5 stars
914
4 stars
391
3 stars
150
2 stars
52
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some staff being praised for their helpfulness while others, particularly management, received criticism for rudeness and unprofessional behavior.
Product Availability
Customers expressed frustration over product availability, with reports of items being out of stock or misrepresented as available online.
Geek Squad Issues
Multiple reviews highlighted dissatisfaction with Geek Squad services, including unhelpful staff and poor handling of warranty claims.
Store Environment
The store was noted for being clean and organized, but some customers felt it lacked sufficient staff to assist shoppers.
- AVA V3 days ago1.0I had the worst experience at this place by Kyle. He was rude, unprofessional, and one of the worst people I’ve ever have a displeasure of encountering. Funnily enough, he’s the Experience Manager (LOL). Well, he does an absolutely awful job of being that and is very undeserving of that position. As an Experience Manager, would one think to give customers the best possible experience, but for him, nope! He’s given me the worst possible experience with his awful attitude, rude demeanor, and unprofessionalism. I would NEVER shop here again because of him, and Best Buy should get rid of him.
- TBTim Bils5 days ago5.0Unfortunately this store is closing, but the people here were very nice and everything open box was at a steep discount off the open box pricing.
- BMBryce MihelichFeb 10, 20264.0Good stock, customer service great when asked, very friendly environment.
- RBRyan BurchFeb 9, 20261.0This store is CLOSING. PERMANENTLY. Almost no stock left. In their final weeks. Best Buy is closing this store.
- LPLucian PerniciaroFeb 5, 20261.0Imagine closing your store with nothing in stock but none of the junk leftover is on sale
Frequently Asked Questions About Best Buy
What are the daily operating hours of Best Buy at 11160 Rancho Carmel Dr, San Diego?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy offer Curbside Pickup at this location?
This Best Buy location offers curbside pickup for your convenience.
Can I get expert technical help and repairs at this Best Buy?
Yes, Geek Squad support including service and repair is available at this location.
Is the Best Buy store at this address wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
What payment methods are accepted at Best Buy?
You can pay by debit card or check. Cash is not required exclusively.
Does Best Buy have electronics recycling services?
Yes, Best Buy offers electronics recycling at this store.
Where can I find Geek Squad services near Best Buy?
Geek Squad, which offers TV mounting and computer repair, is conveniently located nearby Best Buy at 11160 Rancho Carmel Dr.
What nearby places can I visit for pet care if I am shopping at Best Buy?
Nearby pet care options include Vetco Total Care Animal Hospital, Petco Grooming, and VETCO Vaccination Clinic at PETCO, all within easy access to the Best Buy location.
Are there dining options close to Best Buy at Rancho Carmel Drive?
Yes, you can enjoy dining at nearby options like Starbucks for coffee, Wendy's for fast food, Chipotle Mexican Grill, and various Chinese restaurants such as China Fun Restaurant and Spicy House.
What other shopping options are available near Best Buy at this location?
There are several nearby shopping centers and stores, including TJ Maxx, CarmelMountainRanch shopping center, Staples for office supplies, and The Vitamin Shoppe for health and pharmacy needs.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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