Best Buy

4.2
2739 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
9540 Mira Mesa Blvd, San Diego, CA
92126, United States

Hours

Reviews

4.2
2,739 reviews
5 stars
1,547
4 stars
657
3 stars
256
2 stars
93
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report long wait times and unresponsive staff.

Product Availability

Customers expressed frustration over limited product availability and issues with incorrect pricing or stock discrepancies.

Installation Issues

Several reviews highlighted problems with installation services, including poor execution and unprofessional behavior from technicians.

Upselling Concerns

Multiple customers noted aggressive upselling tactics, which detracted from their shopping experience.

Store Environment

The store's organization and cleanliness received mixed reviews, with some customers appreciating the layout while others reported empty shelves and a lack of assistance.
  • DH
    Dennis Heath
    6 days ago
    5.0
    .great service and knowledge.
  • RR
    Rey
    Jan 5, 2026
    5.0
    This Best Buy is the best! They go the extra mile to help out everyone. Special shout out to Jason and his wonderful staff/ coworkers. Y'all are so helpful! Keep doing what ya'll do! Thank you all for making buying Pokémon alot more easier and making purchases run smoothly. 😁
  • LC
    Landon Carson
    Dec 19, 2025
    5.0
    Good service! location is hard to access but it had what I needed
  • AM
    Andrea Mendez-Azhocar
    Dec 18, 2025
    1.0
    Happy Holidays …., Sike! Came to the Mira Mesa Best Buy because online it said they had the prismatic evolution Pokémon cards. After traveling 27miles ( san Ysidro border to Mira Mesa) , I got turned away. The store associate said “we sell them on Sunday” . What kind of crap is that. Withholding items till Sunday .. when you have the items in store! Absolutely ridiculous. And then the phone number listed on google maps doesn’t even go to the store , it goes to a general customer line.
  • YO
    Yoshie Obara
    Dec 10, 2025
    5.0
    I had outstanding customer service experience here His name is dawn When i walked in the store he came to me right away asking me what you a r want looking for or help. He was such a great customer service that I didn't expected. And another outstanding customer service His name is Joseph I was looking for cable inside car..he show me right away and detailed explanation. They made my day so happy thank you so much

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy on Mira Mesa Blvd?

You can shop for TVs, computers, appliances, and more at Best Buy on Mira Mesa Blvd.

What are the operating hours for Best Buy at 9540 Mira Mesa Blvd?

Best Buy is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.