Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report long wait times and unresponsive staff.
Product Availability
Customers expressed frustration over limited product availability and issues with incorrect pricing or stock discrepancies.
Installation Issues
Several reviews highlighted problems with installation services, including poor execution and unprofessional behavior from technicians.
Upselling Concerns
Multiple customers noted aggressive upselling tactics, which detracted from their shopping experience.
Store Environment
The store's organization and cleanliness received mixed reviews, with some customers appreciating the layout while others reported empty shelves and a lack of assistance.
DH
Dennis Heath
6 days ago
5.0
.great service and knowledge.
RR
Rey
Jan 5, 2026
5.0
This Best Buy is the best! They go the extra mile to help out everyone. Special shout out to Jason and his wonderful staff/ coworkers. Y'all are so helpful! Keep doing what ya'll do! Thank you all for making buying Pokémon alot more easier and making purchases run smoothly. 😁
LC
Landon Carson
Dec 19, 2025
5.0
Good service! location is hard to access but it had what I needed
AM
Andrea Mendez-Azhocar
Dec 18, 2025
1.0
Happy Holidays …., Sike!
Came to the Mira Mesa Best Buy because online it said they had the prismatic evolution Pokémon cards. After traveling 27miles ( san Ysidro border to Mira Mesa) , I got turned away. The store associate said “we sell them on Sunday” . What kind of crap is that. Withholding items till Sunday .. when you have the items in store! Absolutely ridiculous. And then the phone number listed on google maps doesn’t even go to the store , it goes to a general customer line.
YO
Yoshie Obara
Dec 10, 2025
5.0
I had outstanding customer service experience here
His name is dawn
When i walked in the store he came to me right away asking me what you a r want looking for or help.
He was such a great customer service that I didn't expected.
And another outstanding customer service His name is Joseph
I was looking for cable inside car..he show me right away and detailed explanation.
They made my day so happy thank you so much
What types of products can I find at Best Buy on Mira Mesa Blvd?
You can shop for TVs, computers, appliances, and more at Best Buy on Mira Mesa Blvd.
What are the operating hours for Best Buy at 9540 Mira Mesa Blvd?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Does Best Buy at Mira Mesa Blvd offer curbside pickup service?
Best Buy offers curbside pickup service allowing you to conveniently pick up your online orders.
Is there wheelchair accessible entrance available at this Best Buy location?
Yes, the Best Buy store at Mira Mesa Blvd has a wheelchair accessible entrance.
Can I get my electronics repaired at Best Buy on Mira Mesa Blvd?
Yes, Geek Squad support is available at this Best Buy location for electronic repairs and installations.
What payment methods are accepted at Best Buy on Mira Mesa Blvd?
Best Buy accepts debit cards and checks; it does not require cash-only transactions.
Are there dining options nearby Best Buy on Mira Mesa Blvd?
Yes, nearby dining options include Blazzers, Jarocho’s Birria, Rubio's, and Pick Up Stix Fresh Asian Flavors, offering a variety of food choices.
Where can I find convenient parking if I visit Best Buy on Mira Mesa Blvd?
Mira Mesa Park And Ride is located nearby and provides convenient parking options for visitors to Best Buy.
Are there any bookstores or coffee shops near Best Buy at Mira Mesa Blvd?
Barnes & Noble is nearby and offers books, toys, and a coffee shop, perfect for relaxing before or after your visit to Best Buy.
What financial and shipping services are available near Best Buy on Mira Mesa Blvd?
Nearby financial services include USA Title Loan Services and Mission Federal Credit Union; FedEx Office Print & Ship Center is available for shipping and printing needs.