Best Buy

Reviews

• JJ

  Jacen Judd

  3 days ago
  5.0
  Some of the best employees I've ever interacted with, they know their stuff and even when it can profit them, the customer comes first. Always clean and always reliable
• A

  اضحك صوت صورة

  Feb 16, 2026
  1.0
  The worst company in history. It's a mental illness. The shipment may arrive or it may not. They give you reasons like the address is incorrect. I've sent it several times, and I'm still waiting. A week has passed, and every day it's the same thing: my order hasn't arrived. They use artificial intelligence most of the time to talk to customers. Isn't there a phone to talk to the employees? Doesn't this company have any customer service centers? They love to torture customers. I don't recommend this company. It's terrible, terrible, terrible.
• JS

  Jason Scheuner

  Feb 16, 2026
  1.0
  Worst customer service you could possibly imagine, absolutely no accountability, nearly impossible to get anybody on the phone, nothing but promises made and broken. They have wasted my time over and over and not done the promised data transfer on my computer when I purchased a new computer. I paid for all the Geek Squad stuff and all the bells and whistles and got absolutely horrific customer service with zero accountability. Buy a computer ANYWHERE else. They just dont care.
• KM

  Kurt David Mussell

  Feb 15, 2026
  5.0
  Had my dashcam installed here and the whole experience was excellent from start to finish. The employees were friendly, professional, and did an awesome job, super clean installation with everything looking tidy and well done. He also took the time to recommend that I interact with the dashcam, learn the features, and told me to reach out if I had any questions. Great service, great work, and I’d absolutely recommend them if you want a clean, professional dashcam install.
• RH

  R Hoa

  Jan 26, 2026
  1.0
  I bought a laptop for $1200 paid cash. I bought mainly for work but my company decided they would provide me the laptop. I never opened, have the receipt. I decided to return. Best buy return policy is you have to signup with them so they can spam you with junk emails and then 15-30 days to refund you with by check. This is BS. charge you $45 restocking fee. return should be the same paid cash, refund should be in cash like other retailers. We Will never shop Best buy ever again. Also told all my coworker and family. Shop Amazon, Costco, Wal-Mart they have most everything and return policy is simple.