Best Buy

Reviews

• LD

  Lorraine DAversa

  2 days ago
  5.0
  Jose, the Meta Vendor, at Best Buy in Mission Center, did an excellent job of joining with us, understanding our needs and sharing much needed information in regard to the Meta sunglasses that we are looking to learn about and purchase. Thanbk YOU, Jose!
• YC

  Yadira Cabada

  3 days ago
  5.0
  I came in looking for a specific option laptop for school work. Mike and Ryan took their time to show me best options and went in deep details for each. A huge thanks to those guys. They had the answers to my questions. Thank you !
• RS

  Rob Scott

  Feb 19, 2026
  5.0
  Came in to demo the Meta RayBan Display Smartglasses. Richard (the Meta rep) was an absolute superstar. Didn't have any in stock but took me through the demo and even called around nearby stores (not even Best Buys) to check stock and help me reserve a pair. So impressed with the service even for someone who wasn't going to spend a dime.
• A

  اضحك صوت صورة

  Feb 16, 2026
  1.0
  The worst company in history. It's a mental illness. The shipment may arrive or it may not. They give you reasons like the address is incorrect. I've sent it several times, and I'm still waiting. A week has passed, and every day it's the same thing: my order hasn't arrived. They use artificial intelligence most of the time to talk to customers. Isn't there a phone to talk to the employees? Doesn't this company have any customer service centers? They love to torture customers. I don't recommend this company. It's terrible, terrible, terrible.
• LS

  Larry S

  Feb 14, 2026
  1.0
  I don't like leaving negative reviews, but I feel that this encounter deserves it. I just returned home from picking up an online order from this location and had a terrible experience with Sue, the lady who helped pick up my order. When I arrived at the pick up counter, she was friendly and asked if I'm picking up an online order. I answered, "Yes" and then she scanned the online order pick up code from my phone. She then asked for my ID which I gladly presented to her. This is where the issue started. As it turns out, the person set to pick up my order and my ID does not match my name. So I told her, "Is it under D*'s name?", D* being my dad's name. She confirmed this and I answered, "Ok that makes sense since the item was bought under my dad's credit card." She then proceeded to lecture me in a rude manner, telling me that "It doesn't matter if I know whose credit card it was, we're not suppose to give this item out since it did not match the ID." I simply replied, "OK" since I didn't want to escalate an already tense situation. She then continued her rude rant saying "That in the past people have picked up items that were not really theirs," which is reasonable and I totally understand. She then gave me a "scary" warning that there's security cameras and that they record you if you pick up an order that wasn't yours. The whole time she's lecturing I was just quiet and nodding to let this get over with. I felt incredibly discriminated, especially with the security camera warning. Afterwards, she asked for my email address and phone number and lo and behold it matches the order details exactly. What she doesn't realize is that since this is an online order, I can just as easily change the person to pick up to my name right then and there, since its under MY account. I ended up being able to pick up my online order, but had to endure this lady's rude rant and scare tactics. Totally unacceptable. I will never buy or pick up from this Best Buy location again.

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