Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Clemente, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
308 reviews
5 stars
272
4 stars
6
3 stars
5
2 stars1
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting Ashley and her exceptional service.
Product Availability
Several reviews mentioned a lack of stock for essential accessories and products, leading to customer frustration.
Store Experience
Mixed feedback on the store experience, with some customers reporting excellent service while others faced issues with unauthorized charges and long wait times.
Professionalism
While many staff members were noted for their professionalism, there were instances of unprofessional behavior reported by customers.
Store Reputation
Some customers expressed dissatisfaction with the store being a third-party retailer, leading to concerns about service quality and pricing.
- WMWilliam MairsOct 31, 20255.0Complicated task but done! Thanks!
- MMMichelle MyersSep 9, 20255.0Very efficient transition to Verizon
- LCLos Angeles Floral CoutureSep 2, 20251.0What is worst than bad service? No service. I walked in and waited 10 minutes and no attendant came out, I had to go out and ring their doorbell. I needed a case protector and they didn’t have it, I asked for a charger, no chargers in stock, I asked for a converter and they don’t carry them either, finally I needed to replace my screen protector and the rep removed my screen protector and as she was trying to install the new one, she realized it was the wrong size (out of two). I was told to go to Target or Walmart and wished me good luck hoping that my phone didn’t get damaged until I got the right screen protector. When I asked about how was I going to protect my phone until then , I was told to purchase the larger one. Unfortunately there was nothing she could do, obviously low in stock and not her fault. I understand that she was trying, I have to admit she had a good attitude, but at the end of the day, not her problem. I wish there was a manager, so my issue could have been resolved. My philosophy is to look for solutions, not create problems. I hope this review helps Verizon to improve and to be used as a tool.
- KOKatie O'MaraJul 16, 20255.0Lucas was very very helpful. Top notch. Better, kinder, more helpful than anyone I've had help me there at this store before! He's restored my faith in the customer service at this location! Thank you so much Lucas!
- DPDebbie De PhillippiOct 1, 20235.0Great customer service.
Frequently Asked Questions About Verizon
What products does the Verizon store in San Clemente offer?
This Verizon Authorized Retailer offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon at 638 Camino De Los Mares in San Clemente?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in San Clemente provide in-store pickup?
Yes, the store offers in-store pickup services.
What brands are available at the Verizon store in San Clemente?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate, Otterbox, and Mophie.
What payment options are accepted at the San Clemente Verizon store?
They accept American Express, Discover, Mastercard, Visa, cash, as well as mobile payments like Apple Pay, Samsung Pay, and Android Pay.
Does the Verizon store in San Clemente offer device protection plans?
Yes, Verizon San Clemente offers device protection along with new lines, upgrades, new devices, and accessories.
Are there any nearby places to grab a snack or coffee when visiting the Verizon store?
Yes, nearby you can find Starbucks and Yogurtland San Clemente for coffee and frozen yogurt, and Subway for fast sandwiches.
Can customers visit other electronics or telecommunications stores near the Verizon San Clemente location?
Yes, Victra — Verizon Authorized Retailer is nearby, offering similar telecommunications products and services.
What nearby services could be helpful for customers visiting Verizon in San Clemente?
Nearby services include The UPS Store for shipping and printing, KeyMe Locksmiths for locksmith services, and Wells Fargo Bank for financial needs.
How can customers contact the Verizon store in San Clemente or get updates on offers?
Customers can call +1 949-456-8638, email Info@victra.com, or visit the website at https://victra.com/stores/ca-san-clemente-de-los-mares for the latest offers and information.