Went in and basically they said they can’t fix anything. I brought in several devices and they didn’t even bother to try just told me they couldn’t do it. I was a paying customer and they didn’t even plug my machine in to diagnose the problem. They just looked at it and said nope. I asked if they could reboot and they said no because windows 10 is not free. When I went home I saw windows 10 is free…so just pure laziness.
I will likely dispute this on my credit card since I felt I got scammed. I paid $180 something like that and they didn’t do anything…I’m pretty sure what they did was against policy
AF
Adabelle Fahy
Apr 11, 2025
5.0
Great Customer service thank you so much Nicole for all your help 😊
MB
Marty Badgett
Sep 4, 2019
1.0
This place is a joke! I called Geek Squad to inquire if they repaired printers since I didnt see it listed. I was told yes they repair them and given a reservation. Went in for the reservation, was asked what was the issue, I stated it, then they told me, "well we dont repair printers" .
WW
Wally
Dec 24, 2018
5.0
I am very satisfied with the service I received from Geek squad agent Piero Palacios. He is knowledgeable and was very helpful. He completed the work on my iPhone in a timely manner and I am happy with the end results.
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