Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.6
18 reviews
5 stars
11
4 stars
1
3 stars0
2 stars0
1 star
6
- KAKath De AndaSep 5, 20255.0So far so good. They transferred all my documents and bookmarks/favorite links to my new laptop successfully w/o a hiccup. Signed up for annual service plan at much better rate than my previous one. Also got some great tips from a smart tech.
- OKOvadia KalevAug 21, 20251.0Very slow customer service.
- ENEmma NashMar 30, 20255.0They were able to replace my headphones when they broke and I barely had to wait, great experience overall!
- SLsergio lopezMar 24, 20231.0One of the worst experiences just to get a phone fixed. Went in for a simple screen repair. At forst all was well i was helped quickly and efficiently. I was told 3-4hrs which is whatever repairs take time i get that. However. After said 5 hours i had no updates or any help as to when my phone wpuld be done. Even the online tracking had sn error code. Called customer support and her response was just "well it's been a few hours go check." When i show up im told it'll only be 10 minutes. So I gave them 20. Then i was told that the information they recieved from the first person i interacted with didnt check in my device properly so then i was told it would be 30 minutes. I gave them an hour. Then after i show up again im told they're doing diagnostics it'll only be 30 minutes AGAIN. gave them another hour. When i show up again im told it'll only be 10 minutes AGAIN. So we sit and wait for another 30 minutes only to be asked "did someone bring your phone out?" To which i reply with no just to be told oh they must of forgot. I paid almost $300 fkn dollars just to be d*cked around for hours. Even left work early just to be d*cked around. Avoid these geeks at all costs.
- WWWallyDec 24, 20185.0I am very satisfied with the service I received from Geek squad agent Piero Palacios. He is knowledgeable and was very helpful. He completed the work on my iPhone in a timely manner and I am happy with the end results.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in San Carlos offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery and computer support.
How can I schedule a service appointment with Geek Squad in San Carlos?
You can schedule a service appointment with Geek Squad either in-store at 1127 Industrial Rd or online through their website.
What are the operating hours of Geek Squad in San Carlos?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Where is Geek Squad located in San Carlos?
Geek Squad is located at 1127 Industrial Rd, San Carlos, CA, 94070, United States.
Can I find Geek Squad and Best Buy in the same area in San Carlos?
Yes, Geek Squad is located within Best Buy at 1127 Industrial Rd in San Carlos, making it convenient to shop for electronics and get tech support in one place.
What shopping centers are near Geek Squad in San Carlos where I can shop or dine?
San Carlos Marketplace is nearby, offering shopping and grocery stores. You can grab a smoothie at Jamba San Carlos Marketplace or enjoy a meal at Wingstop nearby after your tech service visit.
Are there pet services near Geek Squad in San Carlos?
Yes, pet owners can visit PetSmart and Banfield Pet Hospital nearby for pet supplies and veterinary services while managing their tech needs at Geek Squad.
What is the contact phone number for Geek Squad in San Carlos?
You can reach Geek Squad in San Carlos at +1 650-622-0050 for inquiries or to schedule service.
Does Geek Squad have any current promotions or featured deals?
Geek Squad is currently featuring Black Friday Deals. More details can be found on their website.
How can I find Geek Squad San Carlos on Facebook?
Geek Squad San Carlos can be followed on Facebook at https://www.facebook.com/469311363230883 with the vanity URL GeekSquadSanCarlos for updates and support.