Brand Certified
Best Buy
4.3(2550 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
1127 Industrial Rd, San Carlos, CA
94070, United States
Certified by Best Buy • Feb 22, 2026
(650) 622-0050
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ca/san-carlos/1127-industrial-rd-140.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.3
2,550 reviews
5 stars
1,463
4 stars
648
3 stars
227
2 stars
70
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being dismissive and unprofessional.
Product Availability
Customers expressed frustration with product availability and order fulfillment, particularly regarding online orders and in-store stock.
Store Environment
The store is generally described as clean and well-organized, but some reviews mention issues with staff training and product knowledge.
Curbside Pickup
Curbside pickup is highly praised for its efficiency, with many customers reporting quick service.
Pricing and Promotions
Customers appreciate competitive pricing and the ability to price match, although some feel that misleading pricing and product labeling are issues.
- DDdevinewind123Feb 17, 20265.0I bought a printer online and I couldn't connect it to my laptop. I returned it Best Buy and they took it back even thought it was one day past the return period. Tila helped me and it was a smooth fast no hassle return. Will buy at best buy again,.
- BBBob BergFeb 10, 20265.0I bought a new phone at Best buy. There were significant differences in the interface between the old phone and the new one. Seilals took a great deal of time with me explaining the differences and transferring the data from my old phone to the new one. She was exceptionally knowledgeable patient and helpful.
- TMTom MayFeb 8, 20265.0Great staff. They are always helpful.
- AJA.G. JOYEEJan 10, 20265.0The Best Buy in San Carlos is a fantastic place to shop. The customer service has consistently been great, and I’ve purchased several items here, including laptops, phones, and other electronics. I would like to especially recognize Michelle Langford, Customer Service at the San Carlos location. Michelle is outstanding, friendly, professional, and very knowledgeable. She has assisted us several times with purchases, always helping to find the best options while also saving money through promotions and the member plan. Her ability to handle everything efficiently with such professionalism is truly commendable. Michelle’s expertise and genuine willingness to help have made every visit a great experience. I truly appreciate her support and highly recommend that she be recognized for her excellent service. I would also like to acknowledge the Geek Squad team for their helpful services. Overall, I highly recommend the Best Buy in San Carlos. The staff, service, and overall experience are consistently excellent.
- WTWei-Ai TaiJan 3, 20264.0Longstanding electronics store located off of highway 101 in San Carlos. Wide selection of TVs, gaming consoles, AV equipment, movies, appliances, and much more. The store has evolved with the times and managed to co-exist with the internet economy. Friendly and helpful staff. Large free parking lot, but beware of the many clueless pedestrians crossing the parking lot while staring at their phones…
Frequently Asked Questions About Best Buy
What are the operating hours for Best Buy in San Carlos?
Best Buy in San Carlos is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in San Carlos offer curbside pickup services?
Yes, Best Buy offers curbside pickup service for your convenience, allowing you to order online and pick up your items without leaving your car.
Can I get expert advice and technical support at Best Buy San Carlos?
Yes, Best Buy provides expert advice along with Geek Squad support and same day pickup to assist you with your electronics needs.
Is the Best Buy San Carlos store accessible for customers with disabilities?
Yes, the Best Buy location has a wheelchair accessible entrance to accommodate customers with disabilities.
What types of products can I find at Best Buy in San Carlos?
At Best Buy San Carlos, you can shop for TVs, computers, appliances, home electronics, cameras, and more.
Does Best Buy San Carlos provide in-store shopping and repair services?
Yes, the store offers in-store shopping and service repair for electronics and appliances without requiring appointments.
What nearby places can I visit when shopping at Best Buy San Carlos?
You can visit San Carlos Marketplace for shopping and groceries, or check out PetSmart and Banfield Pet Hospital nearby for pet care services.
Are there food and dining options close to Best Buy in San Carlos?
Yes, nearby dining options include Wingstop for fast chicken meals and Jamba San Carlos Marketplace for smoothies and health foods.
Can I visit other retail stores near Best Buy San Carlos for home goods and clothing?
Absolutely, HomeGoods, T.J. Maxx & HomeGoods, and Destira Leotards are nearby for home furniture and clothing shopping.
What payment methods are accepted at Best Buy San Carlos?
Best Buy San Carlos accepts debit cards and checks, and does not require cash-only payments.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
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- Official website