Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sacramento, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
294 reviews
5 stars
210
4 stars
18
3 stars
8
2 stars
9
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individual employees providing excellent service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also significant complaints about poor service, particularly regarding billing issues and unhelpful staff.
Professionalism
Several customers noted the professionalism of the staff, particularly in handling phone upgrades and technical issues.
Wait Times
Customers frequently mentioned long wait times, although some felt the service was worth the wait.
Sales Practices
There were complaints about aggressive sales tactics and unexpected charges, leading to dissatisfaction among some customers.
- AMAnn MontgomeryNov 11, 20255.0Dominic at Watt Avenue Verizon store was AMAZING!! He helped us with all the “little annoying issues” we had with our new phones. He was patient, courteous and upbeat! We call him our Answer Man”! Thank you ❤️
- WMwayne mikiNov 9, 20255.0Representative Lakea provided an excellent experience with her knowledge and welcoming attitude.
- SSShapreNov 6, 20255.0Lorena and Dominic has amazing customer service! They were very patient with me and my children. They offered them activities to keep them busy and it met a lot to me as a single mother. They were both professional and respectful. They need a raise !!!! I appreciate them both !
- RHRonald HallOct 16, 20255.0Deron was awesome and the experience was quick and painless
- REReneta EdwardsSep 27, 20255.0Daron was excellent, professional, patient and persistent with setting me up with a new phone. Thank you Mrs. Edwards
Frequently Asked Questions About Verizon
What is Victra and what products do they offer?
Victra is your local Verizon Authorized Retailer offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
Where is the Victra Verizon Authorized Retailer located in Sacramento?
It is located at 630 Watt Avenue, Sacramento, CA 95864.
What are Victra Sacramento store hours?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands can I find at Victra in Sacramento?
Victra carries brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate, Otterbox, and Gear4.
Does Victra Sacramento offer in-store pickup services?
Yes, Victra offers in-store pickup for orders made through their services.
What payment methods does Victra Sacramento accept?
Payments accepted include American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash and debit cards.
Are there nearby coffee shops where I can relax before or after visiting Victra?
Yes, Starbucks is located nearby where you can enjoy coffee and snacks before or after your visit to Victra.
What nearby dining options are available around Victra Sacramento?
Nearby places include Jersey Mike's Subs for sandwiches, Plan B Restaurant featuring French cuisine and a bar, and Dukes Plates and Pints for pub-style food and burgers.
Are there any nearby health and beauty services close to Victra Sacramento?
Yes, nearby options include SalonN for beauty services, Sacred Barbers for haircuts and waxing, Nail Laundry Beauty Lounge and B&K Nails for nail care, and Cerise Salon for hair and spa treatments.
Does Victra Sacramento support device recycling?
Yes, Victra offers electronics recycling services at their store.