Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Sacramento, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about poor customer service, particularly regarding billing issues and unhelpful staff.
Store Environment
Customers appreciated the welcoming atmosphere of the store, although some reported long wait times and issues with service efficiency.
Product Knowledge
Several reviews emphasized the staff's expertise in explaining products and services, contributing to a positive shopping experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, including unexpected fees and perceived overcharging compared to corporate stores.
TH
Tommy Haydon
2 days ago
5.0
I had an outstanding experience with Darron at Verizon! He was incredibly patient, knowledgeable, and went above and beyond to help me troubleshoot an issue with my account. Darron took the time to answer all my questions and made sure everything was perfectly resolved before we wrapped up. He is a true professional and a massive asset to the Verizon team. Highly recommend!
PB
Pamela Bourque
Jan 21, 2026
5.0
I literally drive twenty mins out of my way to go to this specific Verizon. Knowledgeable and helpfully and very friendly. Won’t go anywhere else around here.
EF
Eric Freund
Jan 13, 2026
5.0
Fast and no issues
JP
Jacob Parks
Jan 13, 2026
5.0
Fast, friendly and helpful would highly recommend
BP
Barbara Purvis
Jan 1, 2026
5.0
December 31 at 4 PM and were greeted by a friendly staff member (Lakeah?) immediately. This employee was exemplary in every possible way; from explaining trade in values, new phone options, using an existing phone for a teen who broke his and getting a new phone for me. She was professional, intelligent, personal, efficient, incredibly informed, and helped with new cases, protection for cameras, downloading data to new phones and more. Lovely discussions added to the experience and it felt like we were friends by the end of the purchase and set up. Thank you for such kind caring staff who treated a senior woman with grace and help. 7 stars!!!!