Business Details
1689 Arden Way, Sacramento, CA
95815, United States
Certified by Verizon • Feb 22, 2026
(916) 927-7373
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Sacramento, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
224 reviews
5 stars
166
4 stars
15
3 stars
10
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being unresponsive or rude.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided valuable assistance, particularly in resolving issues and answering questions.
Long Wait Times
Many reviews mentioned long wait times for service, with some customers feeling ignored or overlooked during their visits.
Miscommunication
There were multiple instances of miscommunication regarding fees and services, leading to customer dissatisfaction and frustration.
Store Environment
The store was described as understaffed at times, contributing to a chaotic atmosphere and negatively impacting customer experiences.
- AАйдай АкуноваJan 11, 20261.0It's better not to come here at all. There's a girl with a smart face sitting there as if she decides everything, but in fact she doesn't solve anything, she only creates problems. She deceived me without explaining anything, changed my operator without telling me how much I should pay, and in the end she happily tells me that I have to pay $65 every month and it's just a scam. Stop deceiving people. God be your judge.
- KFKayte FisherJan 10, 20265.0Ezekiel spent 5 hours with me today, patiently trying to untangle Verizon's corporate incompetence. He's an absolute gem and needs a raise.
- EHElly HicksDec 23, 20251.0My experience with Verizon has been nothing short of horrible. I have spent an unreasonable amount of time trying to get assistance, only to be met with confusion, misinformation, and a complete lack of follow-through. No one has been able to help me whatsoever, and the constant runaround has been beyond frustrating. This situation should never have escalated to this level, and I am extremely dissatisfied with the service I’ve received.
- DWDeborah WillsDec 16, 20254.0I go to pay my Internet bill and have never purchased anything but they have plenty of staff to help if needed!
- JKJohn KongNov 7, 20255.0The manager at this store was super friendly and helpful. Never offer me anything that I didn't need and always tried to lower my bill but help me with upgrades.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Sacramento Arden Way location?
Verizon offers a wide range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at the Sacramento Arden Way store.
What are the operating hours for the Verizon store at 1689 Arden Way?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which payment options are accepted at this Verizon retailer?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa as payment options.
Does Verizon offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for customers.
What brands of devices and accessories are available at this Verizon store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is the Verizon store located near any restaurants where I could dine before or after shopping?
Yes, nearby dining options include Sbarro, a pizza and Italian restaurant, Jamba Arden Fair Mall for smoothies and health foods, Wetzel's Pretzels for quick snacks, and SpiderMonkey's Dessert Studio for desserts.
Are there any nearby clothing stores where I could shop along with visiting Verizon?
Yes, nearby clothing stores include Lucky Brand Arden Fair, Armani Exchange, Gymboree, H&M, Windsor Fashions, Aerie, Aéropostale, GapKids / babyGap, Lululemon Athletica, UNIQLO, and White House Black Market.
Can I visit nearby stores for eyewear or optometry services around Verizon?
Yes, Eye Designs Optometry - Arden is close by, offering eye care services and sunglasses, while Oakley and Quay nearby provide eyewear and fashion accessories.
Does the Verizon store offer support in languages other than English?
Yes, the Verizon store supports both English and Spanish languages for customer service.
Are there any special offers or deals advertised by the Verizon store?
Yes, customers can check the latest offers by visiting https://victra.com/device-deals/.
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Certified February 22, 2026Yext Knowledge Graph
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