Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sacramento, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
448 reviews
5 stars
379
4 stars
15
3 stars6
2 stars5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Courtney, Shil, and Lakea.
Problem Resolution
Several reviews highlighted the staff's ability to solve complex issues effectively, with customers expressing gratitude for the assistance they received.
Sales Practices
Some customers reported feeling pressured by sales tactics and experienced issues with transparency regarding pricing and promotions.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff behavior and misleading information regarding services and charges.
- NNNatalieNov 13, 20255.0Great experience!
- CJCynthia JohnsonNov 9, 20255.0Everyone there was very helpful. I worked with two different people and both were very kind.
- RKRidham kalraOct 28, 20251.0Worst service i have ever get at verizon store . Not much responsive and not able to solve my issue
- BBBilly BakerOct 17, 20255.0I had to go into this store to get help with my account and they were very helpful and are awesome.
- TLTy LottOct 8, 20255.0Shil was really helpful and kind
Frequently Asked Questions About Verizon
What products does Verizon offer at the 19th St Sacramento location?
The store offers a full range of wireless devices, including phones, tablets, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Google, and Motorola.
What are the store hours for the Verizon location at 1804 19th St, Sacramento?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does Verizon Sacramento 19th St location offer in-store pickup?
Yes, in-store pickup is available for orders placed with this Verizon Authorized Retailer.
What payment options are accepted at the Verizon store in Sacramento?
The store accepts American Express, Discover, Mastercard, Visa, cash, Android Pay, Apple Pay, and Samsung Pay.
Does this Verizon location offer device repair services?
No, this location does not offer service or repair services.
What languages are supported at the Verizon Sacramento 19th St store?
The store supports English and Spanish for customer service.
Can customers recycle electronics at the Verizon store on 19th St?
Yes, the store has an electronics recycling program.
Are there nearby places to grab coffee before or after visiting Verizon?
Yes, nearby coffee shops include Starbucks, Pete's Coffee.midtown, and T% Coffee + Tea, where customers can relax and enjoy a beverage.
If I'm visiting Verizon, where can I find a nearby grocery store or pharmacy?
Safeway is close by, offering grocery and pharmacy services, which is convenient for errands before or after your visit to Verizon.
Is there a nearby urgent care center close to Verizon for medical needs?
Yes, Action Urgent Care is nearby if you need medical assistance in the area during your visit.