Business Details
1804 19th St, Sacramento, CA
95811, United States
Certified by Verizon • Feb 22, 2026
(916) 447-2300
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Sacramento, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
474 reviews
5 stars
401
4 stars
16
3 stars6
2 stars5
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Valentina, Seth, and Courtney providing exceptional service.
Sales Practices
Several reviews highlighted concerns about deceptive sales tactics, including upselling and unclear pricing, leading to dissatisfaction among customers.
Billing Issues
Multiple customers reported problems with billing transparency and unexpected charges, indicating a lack of clarity in communication regarding fees and services.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about unprofessional behavior from some staff members, leading to a divided perception of service quality.
- GNGhoul NastyFeb 16, 20265.0I went to Verizon today to try and get my mom’s TMobile line transferred to my Verizon plan and Valentina Villalpando helped us. She was INCREDIBLY helpful, supportive and informed all throughout the process. My mom was really stressed out about the whole process but Valentina helped make the entire process go seamless and smooth. We cannot thank her enough for her hard work today. Thank you Valentina!
- TAThomas AmbrosiniFeb 11, 20265.0Very courteous and efficient despite being shorthanded when I arrived
- CLcynthia leeJan 24, 20265.0The employees at the CA Sacramento 19th St. VICTRA store (Jahi, Sean et al.) went out there way to give me good service. In addition to the liquid screen protector that was being applied, they called around and found the exact Clckr stand design that I was lamenting was ripped and sequentially super glued back for function, not style (I liked it that much.) at another store. It was a big deal. For three years, everyplace I traveled (here and abroad), I had tried to find a suitable replacement to no avail. I had resolved to supergluing for enternity, until my visit on the 23rd.
- RNRobyn NaymickJan 23, 20265.0Valentina is a rock star! So happy to help the one on one help. This is why we stay with verizon.
- BSBlake StatonJan 21, 20265.0Valentina was amazing, she got us in and out with no problem or lost time. 10/10 will go back to this location if needed!
Frequently Asked Questions About Verizon
What products does Verizon offer at the 19th St Sacramento location?
The store offers a full range of wireless devices, including phones, tablets, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Google, and Motorola.
What are the store hours for the Verizon location at 1804 19th St, Sacramento?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does Verizon Sacramento 19th St location offer in-store pickup?
Yes, in-store pickup is available for orders placed with this Verizon Authorized Retailer.
What payment options are accepted at the Verizon store in Sacramento?
The store accepts American Express, Discover, Mastercard, Visa, cash, Android Pay, Apple Pay, and Samsung Pay.
Does this Verizon location offer device repair services?
No, this location does not offer service or repair services.
What languages are supported at the Verizon Sacramento 19th St store?
The store supports English and Spanish for customer service.
Can customers recycle electronics at the Verizon store on 19th St?
Yes, the store has an electronics recycling program.
Are there nearby places to grab coffee before or after visiting Verizon?
Yes, nearby coffee shops include Starbucks, Pete's Coffee.midtown, and T% Coffee + Tea, where customers can relax and enjoy a beverage.
If I'm visiting Verizon, where can I find a nearby grocery store or pharmacy?
Safeway is close by, offering grocery and pharmacy services, which is convenient for errands before or after your visit to Verizon.
Is there a nearby urgent care center close to Verizon for medical needs?
Yes, Action Urgent Care is nearby if you need medical assistance in the area during your visit.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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