Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sacramento, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
211 reviews
5 stars
170
4 stars
17
3 stars
7
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, patient, and helpful, with specific mentions of individuals like Kayla, Jalen, and Alonso for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported negative experiences, including issues with service quality and billing problems.
Store Environment
The store was generally described as clean and welcoming, with staff being friendly and accommodating, although some noted that there were often not enough employees available to assist customers.
Efficiency
Several reviews mentioned quick and efficient service, with staff effectively handling multiple customers and ensuring smooth transactions.
- DYDerrick Yee3 days ago1.0Poor customer service....waited in line just to be told, call customer service. Got home called customer service who said it could only be done in person at store!
- LLlexiemarieJan 3, 20265.0Best customer service by both employees today!!!
- AIAl IskoDec 24, 20251.0They didn't help nor wouldn't help either
- RCRaja CherukuriDec 18, 20251.0This store is totally shady store. Don't go there. I would give zero stars if possible. I ordered a Verizon phone online to pickup there and they sold it off to someone else and it has been a nightmare dealing and explaining to Verizon customer service. Several hours of wasted time and effort.
- DKDavid KuranoDec 15, 20255.0Courtney was very knowledgeable and made my new phone experience pleasant.
Frequently Asked Questions About Verizon
What products does Verizon at 4001 Freeport Blvd offer?
This Verizon location offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the operating hours for Verizon at 4001 Freeport Blvd in Sacramento?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon at 4001 Freeport Blvd support in-store pickup for online orders?
Yes, in-store pickup is available for customers.
What payment options are accepted at Verizon's Sacramento store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are supported by the Verizon store at 4001 Freeport Blvd?
The staff at this Verizon location can assist customers in English and Spanish.
Can I recycle electronics at the Verizon store in Sacramento?
Yes, this location offers electronics recycling services.
Is there free Wi-Fi available at Verizon Sacramento on Freeport Blvd?
Yes, free Wi-Fi is provided for customers.
Which nearby restaurants can I visit before or after shopping at Verizon?
You can visit nearby restaurants like Chicken Party Hot Chicken, Chipotle Mexican Grill, Falafel Corner, Hangry Joe’s Hot Chicken, and Wushiland Boba Sacramento for a variety of dining options.
Are there convenient centers near Verizon for printing and shipping services?
Yes, the FedEx Office Print & Ship Center is nearby, offering printing and shipping services which can be useful for your documents or packages.
Where can I get coffee close to Verizon on Freeport Blvd?
Starbucks is located nearby where you can grab coffee before or after your visit to Verizon.