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Brand Certified

Verizon

4.5
(219 reviews)

Business Details

(916) 216-2221
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Sacramento, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4001 Freeport Blvd, Sacramento, CA
95822, United States

Hours

Reviews

4.5
219 reviews
5 stars
175
4 stars
18
3 stars
7
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing excellent service.

Professionalism

Many reviews highlighted the professionalism of the staff, noting their patience and ability to handle multiple customers effectively.

Mixed Experiences

While many customers had positive experiences, there were also reports of poor service and issues with the store's operations, including long wait times and miscommunication.

Store Environment

The store was generally described as clean and welcoming, although some customers noted that it could be understaffed at times.
  • DM
    Dale Mauch
    3 days ago
    5.0
    Great cusromer service from Courtney!!! I locked myself out of my phone and she got me back in. She was very professional and took the time to do the research to find the resolution to my problem.
  • GK
    Gayle Khoury
    Feb 5, 2026
    5.0
    Great and superb customer service! Excellent rapport with clients. Your representatives are courteous, knowledgeable, and efficient. I always come back to this store, even though I live far away!!
  • RR
    Roy Roth
    Feb 2, 2026
    4.0
    Quick Easy Professional
  • CC
    Carol
    Jan 25, 2026
    5.0
    The boss 😁 here is friendly .adept and knowledgeable.....very honest..would highly recommend esp because I am not good with any phone regardless of maker or cost...lol... That sez a lot !!!!!
  • DY
    Derrick Yee
    Jan 9, 2026
    1.0
    Poor customer service....waited in line just to be told, call customer service. Got home called customer service who said it could only be done in person at store!

Frequently Asked Questions About Verizon

What products does Verizon at 4001 Freeport Blvd offer?

This Verizon location offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the operating hours for Verizon at 4001 Freeport Blvd in Sacramento?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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