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Verizon

3.7
(568 reviews)

Business Details

5051 Auburn Blvd, Sacramento, CA
95841, United States
(916) 331-6833

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Sacramento for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5051 Auburn Blvd, Sacramento, CA
95841, United States

Hours

Reviews

3.7
568 reviews
5 stars
314
4 stars
55
3 stars
53
2 stars
27
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rudeness, unhelpfulness, and misinformation from staff.

Billing Issues

Multiple reviews highlighted problems with billing, including unexpected charges, misquoted prices, and issues with plan changes without customer consent.

Employee Attitude

Several customers noted that employees appeared disinterested or unfriendly, leading to a negative shopping experience.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific employees who provided helpful and friendly service.
  • A
    Алмаз Тайляков
    Jan 19, 2026
    1.0
    I need a Russian-speaking employee or someone who can tell me where to find one in the Sacramento area, so that I can better understand the terms and conditions of a family subscription to your network.
  • EM
    Eugene Moskovskyy
    Dec 13, 2025
    5.0
    Rick did an amazing job
  • AN
    ana navarro
    Oct 25, 2025
    1.0
    Terrible experience had me wait an hour for a manager all so they can tell me they had an emergency and won’t be here until 2 pls don’t be liars and tell customers you refuse to take a refund SMH waste of time and gas
  • YH
    Yurii Haivoronskyi
    Oct 24, 2025
    5.0
    Thank You for amazing customer service. Very polite and friendly People work here . :-)
  • DL
    Diana Leon
    Oct 1, 2025
    1.0
    We signed up for a plan at this Verizon store. The manager told us we would be paying $120 per month. But when the bills came, we were charged $300 per month for 3 months. When we went back to the store, they said “sorry, the manager put you on the wrong plan” and refunded us only $60. Later we also found out that he had added insurance and other things we never asked for. In the end, we lost a lot of money. This store is dishonest and just scams people

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Certified February 22, 2026Yext Knowledge Graph
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