Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Sacramento for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
281 reviews
5 stars
167
4 stars
31
3 stars
18
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being dismissive or unprofessional.
Sales Experience
Customers reported issues with upselling and a lack of transparency regarding promotions, leading to dissatisfaction with the purchasing process.
Staff Knowledge
While some staff members were noted for their knowledge and assistance, others were described as uninformed or unhelpful, impacting customer experiences negatively.
Store Environment
The store environment received positive remarks for cleanliness and organization, but some customers expressed frustration over long wait times and inadequate seating.
Technical Support
Several customers experienced issues with device support and troubleshooting, leading to dissatisfaction with the service provided for technical problems.
- ACAmanda CristobalNov 9, 20255.0Went in today to complete a trade in with my old iPhone 12 for the new iPhone 17. Long story long, I wanted the lavender 17 but had to jump different stores/associates just to get it since they sold out quickly. Came in and got serviced with Will and unfortunately things got wonky when I had purchased the phone in the first place. Will did a great job problem solving for us and helped us get to the solution of what was going so we didn’t have to lift a finger. Thanks so much Will!
- ASAbhiman SanghaOct 18, 20251.0Don't buy anything from this store..pls open up your brand new phone right there cause they sell you some one else return as new phone inside charge toggle broken and when you come home and go back they won't fix it for free
- HEHaley EiswirthOct 7, 20255.0Leaving such a high review only because of an employee, Isaiah. I went in asking about switching from AT&T to Verizon and they were having an outage but he stuck with me and gave me a print out etc. When I was ready to switch I came in and asked for him. He stuck with me through the entire process which took several hours, answering all my question and was a pure star of customer service and satisfaction. I had to go back the next day to ship a phone and we constantly ran into issues, however Isaiah took care of everything. A week later I went back to activate the shipped phone and even though he was helping/finishing up with another customer, he started working on my stuff as well. I can honestly say he's the reason I decided to stay with Verizon after all the issues we encountered trying to set this up. He knows what he's doing and he doesn't push you off because he's off the clock or he needed to move on to another guest. Highly recommend going to see him!
- TLTria LorAug 9, 20255.0I had a phenomenal experience at this Verizon location, thanks to Amar. He was incredibly knowledgeable and took the time to walk me through the best options based on my needs. Amar went above and beyond in answering every one of the many questions my sister-in-law and I had, with patience and clarity. Even while assisting us, he remained aware of the store, ensuring that no other customers were left unattended. If Verizon doesn’t give this guy a raise or promotion, I’d be more than happy to bring someone like him over to my team :)
- LLlaredt21Jun 22, 20255.0Excellent customer service. One young lady helped me with a defective device to an upgrade and also helped with troubleshooting an earbuds issue I was having. Completed all within a work lunchbreak with no waiting.
Frequently Asked Questions About Verizon
What are the Verizon Sacramento store's hours of operation?
The Verizon store in Sacramento is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones does the Verizon Sacramento store offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, Motorola, Kyocera, and TCL devices.
Does the Verizon store provide in-store pickup for online orders?
Yes, Verizon Sacramento offers in-store pickup for online orders as well as free 2-day shipping, express lockers, and same-day delivery options in selected areas.
How can I schedule an appointment at the Verizon Sacramento store?
You can schedule an in-store appointment by visiting Verizon’s website or using the My Verizon app.
What types of services does Verizon Sacramento provide?
Verizon Sacramento offers mobile plans, wireless internet plans including 5G home internet, and voice plans for both personal and business needs.
What payment methods are accepted at Verizon Sacramento?
The store accepts mobile NFC payments, debit cards, and checks; cash is not required.
What nearby places can I visit along with Verizon Sacramento?
Near Verizon Sacramento, you can visit LensCrafters for eyewear, Sutter Center for Psychiatry for mental health services, and Promenade Dental Group for dental and orthodontic care.
Are there any local dining options near Verizon Sacramento?
Yes, nearby restaurants include Shalimar Restaurant offering Middle Eastern cuisine, Daikon Korean BBQ, and Halal Fried Chicken for quick meals.
Where can I find fitness and wellness centers close to Verizon Sacramento?
Iron Mile Fitness gym, ALC Massage Therapy spa, and Jaguar Muay Thai Academy for martial arts training are all located nearby.
What is the address and main contact number for Verizon Sacramento?
The store is located at 3635 N Freeway Blvd, Spc 100, Sacramento, CA 95834. The main phone number is +1 800-880-1077.