Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Sacramento for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
498 reviews
5 stars
237
4 stars
69
3 stars
40
2 stars
34
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness and unhelpfulness from staff.
Wait Times
Customers frequently mentioned long wait times, often exceeding an hour, leading to frustration.
Staff Knowledge
Several reviews indicated a lack of product knowledge among staff, resulting in unresolved issues and misinformation.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
Pricing Issues
Numerous customers complained about unexpected charges and billing discrepancies, leading to distrust in the store's practices.
- CFCate Flanagan6 days ago5.0Juliana is a great customer service rep!! She is the business!!!!!!!!! Love love love hers…and the team tonight is on point Ernesto thank you too!
- AHAmanda Howle6 days ago5.0Giuliana was the best and got what I needed done when the customer service right could not do it after being on the phone for 2 1/2 hours for two days straight thank you girl you’re the best I gave you five stars any day
- WDWahidullah DuraniNov 17, 20255.0Leo I would like the service for you Leo is the best man in this Verizon store. Thank you so much. I really appreciate it.
- DWDeborah WillsNov 11, 20254.0Payment machine isn't always working but the handle the transaction manually when it doesn't work!
- JBJustin benningNov 3, 20251.0This store has no issue opening an account for you but when I went into to close my account they said “we don’t do that”. Well you should because now you lost a customer for life. They handed me a paper with a number to call and had me waiting on hold for 20 min. I was with Verizon for 10 years and now I will never be back.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Sacramento offer?
The Verizon store offers mobile phones and devices from leading brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon store at 1740 Arden Way, Sacramento?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Sacramento Verizon store offer options for in-store pickup or delivery?
Yes, customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an appointment at the Verizon Sacramento store?
Yes, you can schedule an in-store appointment online via the Verizon website or the My Verizon app.
What types of services can I get at the Verizon store in Sacramento?
The store provides mobile plans, wireless internet plans, and voice plans tailored for both personal and business needs.
Where is the Verizon store located in Sacramento, and how can I contact them?
The store is located at 1740 Arden Way, Ste 1, Sacramento, CA 95815. You can contact them at +1 800-880-1077.
Are there any dining options near the Verizon store for grabbing a meal before or after shopping?
Yes, nearby restaurants include Sizzler, Captain Crab Seafood Restaurant, Olive Garden, Black Bear Diner, Smashburger, and Pier 50 Sushi - Arden.
What entertainment venues are close to the Verizon Sacramento store?
United Artists Arden Fair 6 cinema and FernandoLópez dance club are nearby places to enjoy entertainment around your visit.
Are there any health or wellness stores near the Verizon store in Sacramento?
The Vitamin Shoppe is located nearby, offering vitamins and supplements for your health and wellness needs.
How can nearby places like California Bank and Trust or employment agencies benefit customers visiting the Verizon store?
Nearby institutions such as California Bank and Trust and Manpower employment agencies can assist customers with banking or job-related services during a visit to the area.