Many customers praised the staff for their kindness, professionalism, and attentiveness to both pets and owners.
Communication Issues
Several reviews highlighted poor communication, including long wait times for responses and scheduling errors.
Mixed Experiences
While some customers had positive experiences with specific vets, others reported dissatisfaction with care and treatment outcomes.
Customer Service
Numerous reviews indicated a decline in customer service quality, with complaints about rudeness and lack of empathy from staff.
Pricing Concerns
Customers expressed frustration over unexpected charges and perceived overpricing for services.
AN
Atefeh Nik
2 days ago
5.0
The veterinarians and staff at this clinic are excellent. I’m very pleased with their services.
DT
Dalia Tamimi
Nov 29, 2025
5.0
Thank you so much for saving my little puppy at the end of the day Black Friday from vaccine reactions! I really appreciate you!
TA
Terry Allen
Nov 25, 2025
5.0
They have always taken exceptional care with my fur babies. And, the most important feature that keeps me coming back is their professionalism. They listen.
DS
Devin Swenson
Sep 20, 2025
5.0
Everyone from the vets, techs, and the front counter are amazing and very kind.
RS
Rocky Schotsal
Aug 23, 2025
5.0
Dr Rivera and the supporting staff have been really good for me and my dogs these past few years.
Frequently Asked Questions About VCA Natomas Animal Medical Center
What are the operating hours of VCA Natomas Animal Medical Center?
VCA Natomas Animal Medical Center is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 5:00 PM.
Which pets does VCA Natomas Animal Medical Center primarily serve?
The center primarily serves cats and dogs.
What types of payment does VCA Natomas Animal Medical Center accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What veterinary services are offered at VCA Natomas Animal Medical Center?
Services include acupuncture, advanced care, allergy and itchy skin care, dentistry, diagnostics, diet and nutrition, microchipping, pet grooming, preventive care, vaccinations, weight loss programs, and many more specialized treatments.
Does VCA Natomas Animal Medical Center have health protocols in place?
Yes, each VCA hospital, including Natomas, follows health and safety protocols based on best practices, as well as state and local guidance and regulations.
Where is VCA Natomas Animal Medical Center located?
It is located at 1936 Del Paso Road, Sacramento, CA, 95834, USA.
Is there a special offer for new customers at VCA Natomas Animal Medical Center?
Yes, new to VCA customers can click for a coupon offering a free first exam.
What nearby medical and wellness services can I find around VCA Natomas Animal Medical Center?
Nearby, you can find Natomas Family Dentistry, Evrigenis Orthodontics, Arena Chiropractic, and Mint Acupuncture Clinic to complement your pet's health care visits.
Are there nearby real estate agencies around VCA Natomas Animal Medical Center for pet owners considering a move?
Yes, nearby real estate agents include Dean Adams Residential Brokerage, Olivia Realty, and Carlos Montoya - Sacramento Real Estate, helping pet owners find suitable homes in the area.
How can nearby community services like North Natomas Jibe enhance my visit to VCA Natomas Animal Medical Center?
North Natomas Jibe offers environmental conservation and wildlife sanctuary services nearby, allowing you to enjoy nature-related activities before or after your visit to the animal center.