Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet GroomingPet Boarding & KennelsDog Day Care
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Natomas Animal Medical Center
1936 Del Paso Road, Sacramento, CA
95834, United States
Hours
Reviews
4.3
336 reviews
5 stars
232
4 stars
44
3 stars
11
2 stars
12
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Kindness
Many customers praised the staff for their kindness and attentiveness towards both pets and their owners.
Veterinary Care Quality
Several reviews highlighted the quality of care provided by specific veterinarians, particularly Dr. Rivera and Dr. Miller, who were noted for their compassion and thoroughness.
Communication Issues
Numerous customers reported problems with communication, including long wait times for responses and confusion regarding appointments and prescriptions.
Customer Service Concerns
A significant number of reviews mentioned poor customer service experiences, including rude staff interactions and mishandling of appointments.
Mixed Experiences
While many customers had positive experiences, there were also several negative reviews indicating dissatisfaction with care and service, leading to a mixed overall perception.
- DSDevin SwensonSep 20, 20255.0Everyone from the vets, techs, and the front counter are amazing and very kind.
- RSRocky SchotsalAug 23, 20255.0Dr Rivera and the supporting staff have been really good for me and my dogs these past few years.
- 7777nebulaJul 17, 20193.0If they're busy their customer service skills plummet. Had an emergency antibiotic prescription that needed a simple signature from their doctor, instead of taking two seconds to get the doctor to sign off they tell me to have a seat and it would take 2 hours appx. We left and we to better service at Elk Grove VCA, way better at Elk Grove.
- CGCeleste GuerraSep 2, 20185.0Dr Lee is the best. Each Vet tech is sweet and loving towards my cats. Dr Lee took the time to listen to my concerns regarding my Rooney and promptly checked him out. I HIGHLY recommend.
Frequently Asked Questions About VCA Natomas Animal Medical Center
What are the operating hours of VCA Natomas Animal Medical Center?
VCA Natomas Animal Medical Center is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 5:00 PM.
Which pets does VCA Natomas Animal Medical Center primarily serve?
The center primarily serves cats and dogs.
What types of payment does VCA Natomas Animal Medical Center accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What veterinary services are offered at VCA Natomas Animal Medical Center?
Services include acupuncture, advanced care, allergy and itchy skin care, dentistry, diagnostics, diet and nutrition, microchipping, pet grooming, preventive care, vaccinations, weight loss programs, and many more specialized treatments.
Does VCA Natomas Animal Medical Center have health protocols in place?
Yes, each VCA hospital, including Natomas, follows health and safety protocols based on best practices, as well as state and local guidance and regulations.
Where is VCA Natomas Animal Medical Center located?
It is located at 1936 Del Paso Road, Sacramento, CA, 95834, USA.
Is there a special offer for new customers at VCA Natomas Animal Medical Center?
Yes, new to VCA customers can click for a coupon offering a free first exam.
What nearby medical and wellness services can I find around VCA Natomas Animal Medical Center?
Nearby, you can find Natomas Family Dentistry, Evrigenis Orthodontics, Arena Chiropractic, and Mint Acupuncture Clinic to complement your pet's health care visits.
Are there nearby real estate agencies around VCA Natomas Animal Medical Center for pet owners considering a move?
Yes, nearby real estate agents include Dean Adams Residential Brokerage, Olivia Realty, and Carlos Montoya - Sacramento Real Estate, helping pet owners find suitable homes in the area.
How can nearby community services like North Natomas Jibe enhance my visit to VCA Natomas Animal Medical Center?
North Natomas Jibe offers environmental conservation and wildlife sanctuary services nearby, allowing you to enjoy nature-related activities before or after your visit to the animal center.