Many customers praised the staff for their friendliness, compassion, and willingness to help, particularly highlighting individuals like Chelsea and Dr. Z.
Communication
While some reviews noted excellent communication from staff, others reported issues with responsiveness and clarity, particularly regarding medication and treatment plans.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and perceived lack of transparency regarding pricing.
Quality of Care
Overall, many reviews reflected positive experiences with the quality of veterinary care provided, though there were notable complaints about specific staff interactions.
Wait Times
Some customers mentioned long wait times for appointments, even with prior scheduling, which affected their overall experience.
BC
B “BC” C
Sep 22, 2025
5.0
The employees at VCA La Riviera Sacramento are SO friendly and understanding, and they did a great job managing my requests/concerns/questions during my pet's visit. Thank you 🐈
MV
martha vega
Sep 18, 2025
5.0
The vet and the staff were very nice. They did an excellent job....I highly recommend them
JJ
Janese Jenkins
Sep 18, 2025
4.0
We were treated with kindness and respect. The only problem is that we waited quite awhile even though we had an appointment. But the doctor was very knowledgeable and kind to our kitty and agreed with us that he only needed the rabies shot. Thank you for your service.
AA
Ashley
Jul 30, 2025
5.0
Chelsea at the front desk was so sweet and truly went above and beyond for us. I had called so many clinics trying to get help for my sick pup and kept being told to go to the ER, which just wasn’t doable for us financially. I asked if there was any way they could fit us in, and even though they couldn’t, Chelsea took the time to help us find another clinic that could see us the same day. She even followed up the next day to check in and see how we were doing. We are so thankful for her kindness…it really meant a lot during such a stressful time!
JM
James Marsden
Jun 13, 2025
5.0
This office was great! Staff was very communicative and friendly. The doctor and tech were very patient and thorough with our puppy. I've never had any issues calling their office, staff is nice.
Frequently Asked Questions About VCA La Riviera Animal Medical Center
What are the operating hours of VCA La Riviera Animal Medical Center?
VCA La Riviera Animal Medical Center is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on weekends.
Which types of pets does VCA La Riviera Animal Medical Center provide care for?
The center provides veterinary care for cats, dogs, exotics, pocket pets, rabbits, and reptiles.
What kinds of veterinary services are offered at VCA La Riviera Animal Medical Center?
Services include advanced care, allergy and itchy skin care, dentistry, diabetes care, diagnostics, diet and nutrition, digital radiology, disease treatment, in-house lab and pharmacy, medications, microchipping, parasite control, pet boarding, grooming, wellness exams, spay and neuter, ultrasound, urology, vaccinations, and weight loss programs.
What payment options can customers use at VCA La Riviera Animal Medical Center?
Customers can pay using American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA La Riviera Animal Medical Center located?
It is located at 8732 La Riviera Drive, Sacramento, CA 95826, USA.
Does VCA La Riviera Animal Medical Center have any special offers for new clients?
Yes, new clients can get a Free First Exam by using a coupon available on their website.
What health and safety protocols does VCA La Riviera Animal Medical Center follow?
The center follows health and safety protocols based on health care best practices as well as state and local guidance and regulations.
What nearby pet grooming services can I find close to VCA La Riviera Animal Medical Center?
The Pawsh Dog and pawsh dog are pet grooming services near VCA La Riviera, making it convenient to coordinate grooming appointments before or after your vet visit.
What dining options are available near VCA La Riviera Animal Medical Center?
Nearby dining options include La Riviera Family Pizza, Azayaka Japanese Fusion, CAP's Pizza and Tap House, Subway, Taqueria Ay Jalisco Express, Rivers Edge Cafe, and Jack in the Box, offering a variety of cuisines for visitors nearby.
Are there any nearby beauty and spa services near VCA La Riviera Animal Medical Center for pet owners?
Yes, nearby beauty and spa services include Diamond Nails Spa, Salon Lotus, La Riviera Barber Shop, The Waxing Crescent, and massage and reflexology at Ankang Massage and Reflexology and Vssage, which pet owners can visit when they bring their pets for care.