Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesVCA Animal Hospitals
Welcome to VCA Country Oaks Animal Hospital in Sacramento, serving Arden-Arcade, Carmichael, North Sacramento, and Rancho Cordova. Our expert team cares for cats, dogs, birds, reptiles, and small mammals, offering services like acupuncture, laser therapy, dentistry, dermatology, surgery, and exotic pet care. Through CareClub wellness plans, we provide affordable preventive care for long-term health. Our Fear Free Certified staff create a calm, stress-free environment with separate dog and cat entrances. VCA Country Oaks is more than a clinic—we’re a compassionate community dedicated to your pet’s well-being.
Location
VCA Country Oaks Animal Hospital
4636 Fair Oaks Blvd, Sacramento, CA
95864, United States
Hours
Reviews
4.4
339 reviews
5 stars
275
4 stars
15
3 stars
7
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Compassion
Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly with front desk staff being rude or unhelpful.
High Costs
Multiple customers expressed concerns about the high prices for services and medications, feeling that the costs were not justified by the quality of care.
Mixed Experiences
While some customers had positive experiences with specific veterinarians, others reported dissatisfaction with the overall service and communication.
Fear-Free Environment
The clinic's focus on creating a fear-free environment for pets was appreciated by many, contributing to a more positive experience for anxious animals.
- RGRuss Galgiani3 days ago3.0The staff is very helpful and polite. They have your animals interest in mind when they provide care..
- SMSiaiku MooreDec 24, 20255.0Wilbur first Dr appointment
- LBLyane BalcarDec 23, 20251.03 unfavorable visits; brought treatment plan in before Vet Irene even saw or assessed my cat. 2. Prescribed nausea medicine for allergies, which did not help. 3. Disco tinued his pull flesh and medicine with our any notice and prescribed a topical he had a reaction too and then refused to see him to assess. Shameful uncaring behavior. Pharmacy takes two days and in the office the right hand never knows what the left hand is doing. When trying to explain his symptoms I was told to sheryp and it would be an ER visit for their mistake! Rude and uncaring.
- AMAsh MacDec 4, 20255.0I love this place because they specialize in anxious animals. I have a nervous chihuahua, and this place has vibes more like a spa than a hospital. You will feel calm & so will your pet. Even the demeanor of the vets & techs is gentle.
- JSJason SweeneyNov 11, 20255.0I can’t say enough great things about Dr. Poon! My dog Luna gets very anxious at the vet — she was pacing, sniffing, and wouldn’t sit still in the waiting room. The moment Dr. Poon walked in, her bubbly personality filled the room. She immediately got down on the floor to Luna’s level, letting Luna lick her face and showering her with affection. Within minutes, Luna was calm and relaxed — even lying comfortably on the exam room floor like she was at home on the couch! Dr. Poon took the time to get to know Luna, and during the exam she was able to draw blood and detect a tumor that needed to be removed. On the day of surgery, Dr. Poon personally called me to reassure me that everything went smoothly. I’ve had some bad experiences with the VCA in the past, but now that Dr. Poon is here, I finally feel confident bringing Luna back. If she ever moves to another clinic, we’ll follow her — that’s how much we trust and appreciate her amazing, professional, and loving care.
Frequently Asked Questions About VCA Country Oaks Animal Hospital
What are the operating hours of VCA Country Oaks Animal Hospital?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday and Sunday from 7:00 AM to 5:00 PM.
Which types of pets does VCA Country Oaks Animal Hospital care for?
They provide care for cats, dogs, birds, chinchillas, ferrets, guinea pigs, hamsters, rabbits, rats, and reptiles.
What veterinary services are available at VCA Country Oaks Animal Hospital?
Services include acupuncture, advanced care and dental services, cardiology, chemotherapy, diagnostics, surgery, immunizations, pet grooming, boarding, and many more specialties.
Does VCA Country Oaks Animal Hospital accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as cash and checks.
Is VCA Country Oaks Animal Hospital affiliated with any professional associations?
Yes, it is associated with the American Association of Feline Practitioners (AAFP) and is a Fear Free℠ Certified Practice.
Where is VCA Country Oaks Animal Hospital located?
It is located at 4636 Fair Oaks Blvd, Sacramento, CA 95864, USA.
Are there any nearby places where I can visit before or after my pet's appointment at VCA Country Oaks?
Yes, nearby you can visit Valley Oak Park for outdoor recreation, Jesuit High School Father Harris Student Life Center, or enjoy a meal at Jet's bar and grill restaurant.
Can I combine a visit to VCA Country Oaks Animal Hospital with other activities nearby?
Definitely, after your pet's appointment, you might want to relax at the Arden Hills Resort and Spa or get a workout at Life Time Arden gym, both close by.
Are there nearby schools close to VCA Country Oaks Animal Hospital?
Yes, Jesuit High School Sacramento and Sierra School Eastern are nearby, which may be convenient if you have children attending these schools.
How can I contact VCA Country Oaks Animal Hospital?
You can reach them at their local phone number +1 916-485-2777 or their main phone number +1 279-972-5674.