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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,202 reviews
5 stars
1,718
4 stars
698
3 stars
348
2 stars
123
1 star
315
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.
Product Availability
Customers noted limited inventory and issues with product orders, including receiving incorrect or damaged items.
Store Experience
Experiences varied widely; some found the store clean and well-organized, while others reported poor layout and lack of assistance.
Pricing
Many customers appreciated competitive pricing, especially on electronics, but some felt misled by pricing policies.
Return Policies
Customers expressed frustration with return policies and processes, citing confusion and difficulty in handling returns.
- JJJustin2 days ago3.0I recently bought a dryer from them. The dryer works great, but when I made the purchase, I didn’t know they were charging me for shipping. I told the employee which dryer I wanted, he rang it up, and said the total included ‘some extra charges and fees,’ but he never explained what they were. I assumed they were standard things like taxes. When I checked my receipt later, I saw they charged me $40 for shipping. I already spent $500 on the dryer, so I would have expected shipping to be free. If I had known about the extra $40 charge, I might have gone elsewhere. When he said ‘fees,’ I didn’t think it meant a separate shipping charge. Home Depot even offers free home delivey if I would have known what the thieves were for I may have went somewhere else to use the extra 40 to buy a better one.
- MSMartin SaldanaNov 15, 20255.0The manager on duty, Matt is amazing. Very helpful. Thank you, Matt for making me feel like a valued customer. I appreciate it.
- BBB BNov 13, 20251.0They don't warn you that if you get store credit instead of a direct refund you can't use it to buy gift cards. So they'll keep yo money and tell you how they want you to spend it. Edit after their comment: I already contacted them hoping to get a actual explanation and instead I was just quoted their policy.
- YSYolanda SanchezNov 13, 20251.0Waited 20 min for someone to help us in audio after asking three different workers that said they would send someone over. We left store.
- PPphilwithnotesNov 1, 20251.0Best Buy, the company itself, not this store, it sucks so bad. They have no real customer service orientation. They offshore everything to India or Pakistan, to people in call centers who have no real concern for whether your stuff arrives on time. This morning, they canceled the delivery of my refrigerator that I ordered two weeks ago. Apparently they can’t even get inventory right, and they just don’t care. They’ll give you a 12 hour window on a weekday, like, who can do that? They just don’t care and I am done shopping there.
Frequently Asked Questions About Best Buy
Where is Best Buy located in Sacramento?
Best Buy is located at 1901 Arden Way, Sacramento, CA 95815.
What are the regular store hours for Best Buy at 1901 Arden Way?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, the Best Buy store provides curbside pickup services for customers.
Can I get expert tech support and repair services at this Best Buy?
Yes, this Best Buy offers Geek Squad support for tech advice and repair services.
Is the Best Buy store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What payment methods does Best Buy at Arden Way accept?
They accept debit card payments and do not require cash only transactions.
Are appointments required for shopping or repair services at this Best Buy?
No, appointments are not required for shopping or repair services at this location.
What nearby dining options are available close to Best Buy Arden Way?
Nearby dining options include Burger King, The Cheesecake Factory, In-N-Out Burger, Dos Coyotes Border Cafe, and Mikuni Sushi, offering a variety of fast food, American, Mexican, and Japanese cuisines.
Are there any nearby stores where I can shop after visiting Best Buy Arden Way?
Yes, nearby stores include DSW Designer Shoe Warehouse for shoes, Toys"R"Us for toys, Ulta Beauty for cosmetics, and Men’s Wearhouse for men's clothing.
What nearby services might be helpful when visiting Best Buy Arden Way?
Nearby helpful services include Geek Squad for tech repair, RushMyPassport at FedEx Office for passport needs, and Covid Clinic for health-related services.