Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,218 reviews
5 stars
1,130
4 stars
471
3 stars
254
2 stars
94
1 star
269
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service, particularly during returns and exchanges.
Staff Knowledge
While some customers praised the helpfulness and knowledge of certain employees, many reported a lack of training and expertise among staff.
Store Experience
Customers noted issues with product availability and pricing accuracy, leading to frustration during their shopping experience.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior and inadequate handling of customer complaints.
- WBWendell Brown2 days ago5.0I went to talk with the geek squad about resetting my phone due to scammers getting into my phone. The store was clean and the workers were friendly. I spoke with the geek squad about my issue and was more informed about my option to rectify my situation. Long story short be very cautious as scammers can cause you a lot of problems and use two step verifications as it limited the problems that they caused me!!! I did purchased they plan that the geek squad offers as I will be purchasing a new computer soon and I want to insure that everything is done right!!!
- RMRachel MagallanesDec 23, 20255.0Good service, nice young man helped us purchase TV
- APAdam-David PepperDec 19, 20255.0Easy to find what we were looking for.
- LLlissette lopezDec 17, 20251.0Had rude interaction with christina or christine. Went in to return a camera that is defective and she didn’t help at all. Denied the return and wanted to charge a 15% restocking fees even tho the camera is defective. In the best buy policy state that if the camera is defective they wave the 15% stocking fee. She said go return it at another store we can’t help you here. She acknowledged the defect and said that my husband was messing with the settings to make the camera look bad. Never buying from best buy ever. They hire people that don’t even want to help and send you to another store.
- AMAnonymous mask.Nov 29, 20251.0I’m extremely disappointed with the experience I had with Christina at Best Buy. Her behavior was unprofessional from the moment the interaction began. She was dismissive, rude, and showed zero interest in providing even basic customer service. At no point did she demonstrate patience, respect, or willingness to help. What concerned me even more were comments and tones that came off as biased and discriminatory. No customer should ever feel uncomfortable, disrespected, or singled out in any way while trying to make a purchase or ask a simple question. This is absolutely not the level of service I expect from Best Buy. I hope management addresses this seriously and provides proper training so no other customer has to go through this type of experience.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Sacramento?
You can shop TVs, computers, appliances, and more at Best Buy in Sacramento.
What are the operating hours of Best Buy at 3690 N Freeway Blvd, Sacramento?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Sacramento offer curbside pickup services?
Best Buy Sacramento offers same day pickup but does not currently provide curbside pickup.
Is Best Buy Sacramento wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy in Sacramento?
Yes, Best Buy Sacramento offers service repairs with their Geek Squad support team.
What payment methods are accepted at Best Buy Sacramento?
You can pay with debit cards and checks; cash is not required exclusively.
Where can I find nearby dining options when visiting Best Buy Sacramento?
Nearby dining options include Logan's Roadhouse, Shalimar Restaurant, Halal Fried Chicken, Don Quixote's, Changs Thai Cuisine, and Beach Hut Deli, perfect for meals before or after your shopping trip.
How can nearby transit or parking options help me access Best Buy Sacramento?
The Tesla Supercharger near Best Buy provides convenient electric vehicle charging, while nearby Bank of America ATMs and UPS Access Point locations add convenience for your errands.
Are there nearby retail stores along with Best Buy Sacramento?
Yes, nearby retail stores include Boot Barn for clothing, Aeropostale for fashion, and Men's Wearhouse for men's apparel, allowing for multiple shopping experiences in one area.
Where can I stay if I’m visiting Best Buy Sacramento from out of town?
Element Sacramento Airport hotel is located nearby, providing convenient accommodation options for visitors to Best Buy Sacramento.