Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,202 reviews
5 stars
1,121
4 stars
465
3 stars
254
2 stars
94
1 star
268
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is highly polarized, with many customers reporting rude and unhelpful staff, while others praised specific employees for their excellent service.
Product Availability
Customers expressed frustration over the lack of product availability and issues with stock, particularly regarding specific items and services.
Return Policy Issues
Numerous reviews highlighted problems with the return policy, including accusations of unfair treatment and refusal to accept returns on damaged items.
Store Environment
The store's organization and cleanliness received mixed reviews, with some customers noting a lack of staff assistance and poor layout.
Management Concerns
Several reviews mentioned unprofessional behavior from management, contributing to negative customer experiences.
- FAfernando arteagaNov 16, 20251.0I have very bad experience trying to see if they can help me with my computer but the lady in the front door say they can’t do nothing even if I have geek squad active Natomas store
- PAPatricia ANov 13, 20254.0Nada nuevo.. lo mismo de siempre!! Poco personal si necesitas ayuda.
- JBJoel BarraganNov 1, 20251.0Customer service is absolutely dead at this Best Buy. Unfortunately it’s the closest one to home. Made an appointment to have my iPhone battery replaced and the guy at the geek squad counter was rude and dismissive. Took my business elsewhere. Avoid this Best Buy location if at all possible.
- KPKen PhamOct 28, 20255.0Absolutely amazing customer service! Miranda was friendly, patient, and eager to help. They made the entire experience easy and stress free. You can tell they really care about their customers, 10/10 service!
- HBHeather BennettOct 27, 20255.0Absolutely love this phone case! The material feels premium and provides a strong grip without feeling slip. The camera protection is excellent, and the elegant brown finish gives it a professional and stylish look. Perfect combination of durability and design highly recommend!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Sacramento?
You can shop TVs, computers, appliances, and more at Best Buy in Sacramento.
What are the operating hours of Best Buy at 3690 N Freeway Blvd, Sacramento?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Sacramento offer curbside pickup services?
Best Buy Sacramento offers same day pickup but does not currently provide curbside pickup.
Is Best Buy Sacramento wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy in Sacramento?
Yes, Best Buy Sacramento offers service repairs with their Geek Squad support team.
What payment methods are accepted at Best Buy Sacramento?
You can pay with debit cards and checks; cash is not required exclusively.
Where can I find nearby dining options when visiting Best Buy Sacramento?
Nearby dining options include Logan's Roadhouse, Shalimar Restaurant, Halal Fried Chicken, Don Quixote's, Changs Thai Cuisine, and Beach Hut Deli, perfect for meals before or after your shopping trip.
How can nearby transit or parking options help me access Best Buy Sacramento?
The Tesla Supercharger near Best Buy provides convenient electric vehicle charging, while nearby Bank of America ATMs and UPS Access Point locations add convenience for your errands.
Are there nearby retail stores along with Best Buy Sacramento?
Yes, nearby retail stores include Boot Barn for clothing, Aeropostale for fashion, and Men's Wearhouse for men's apparel, allowing for multiple shopping experiences in one area.
Where can I stay if I’m visiting Best Buy Sacramento from out of town?
Element Sacramento Airport hotel is located nearby, providing convenient accommodation options for visitors to Best Buy Sacramento.