Apple Arden Fair

Reviews

• DD

  Danko

  4 days ago
  1.0
  Atención muy mala, se demoran mucho y el manager no soluciona la atención, deben contratar un líder para conducir en una buena atención rápida y eficaz del cliente.
• RB

  Robert Bernstein

  6 days ago
  2.0
  My issue was not resolved. In addition, my appointment was scheduled at 1:30 and I was not seen for a full hour until 2:30. What’s the point of even having an appointment?
• BB

  Brian Bader

  Feb 24, 2026
  1.0
  Absolute worst experience I have ever had in any retail environment. Owned Apple products since 1991. 2012 I purchased a MacBook Pro and it work extremely well until 2022 over 3000 cycle count between 3 battery replacements. Purchased a MacBook Air in 2021 and had little issues I just dealt with. But recently the keyboard has been acting up. No water or spills and seldom usage. 261 battery cycle count. Quoted me $348 to fix or $230 trade in. Staff was rude and condescending. Would not recommend this location.
• KH

  Kostiantyn Holosko

  Feb 16, 2026
  1.0
  AVOID Using Apple App Store for Subscriptions!!!! I paid for a ChatGPT Plus subscription through the App Store and never received access. Despite this, Apple refused to issue a refund. Paying for a service and getting nothing in return is unacceptable. I trusted the App Store payment system to protect customers, but in my case, there was no real support or resolution. Be cautious when purchasing subscriptions — if something goes wrong, you will be left without help.
• SL

  Steve Lilly

  Feb 14, 2026
  1.0
  Zero stars. I purchased a Belkin screen protector when I bought my iPhone 16 Pro. When I bought it the sales associate told me if it cracked just bring it in and they would replace it for free (that’s the reason I paid $40 for a screen protector). After six months it started to chip on the edges so I brought it in for a replacement. Almost immediately after explaining to the sales person why I was there he cut me off mid sentence and told me I had to handle the warranty through Belkin. After Belkin sends me a new one then I could come back and they would install it. Since he was so quick to cut me off I have a feeling this happens often. And on top of that I have to pay $10 to have it shipped. If you’re in the Sacramento area take the drive to the Apple Store in Roseville, they are much nicer and far more professional.

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