Business Details
1015 Nogales St, Rowland Heights, CA
91748, United States
Certified by Verizon • Feb 22, 2026
(626) 964-7888
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Rowland Heights, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.1
153 reviews
5 stars
114
4 stars
3
3 stars1
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees like Roger and Daniel received high praise for their professionalism and patience, while others, particularly a female employee, were criticized for poor attitude and service.
Sales Experience
Several customers reported positive experiences with knowledgeable staff who helped them navigate plans and promotions, while others faced issues with misleading information and unexpected charges.
Store Management
Concerns were raised about the store's management practices, including accusations of dishonesty and poor handling of customer complaints.
Wait Times
Customers expressed frustration with long wait times and inadequate service during busy periods.
Bilingual Support
Many customers appreciated the availability of bilingual staff, which enhanced their overall experience.
- ALAilene LeeJan 23, 20265.0Wendy and Peter's service attitude is excellent, and their professional knowledge is top-notch. If the rating scale goes up to 100, I'd give them 200👍
- JHJ HJan 5, 20261.0Never go here!! I went to this store to get 6 phones and a watch a girl named Jury attended me (coming from San Gabriel store) she gave me temporary numbers and told me to call her when I was ready to port my numbers, about two weeks later I kept calling and texting her for about 5 days and she never responded I haded to go to the store and Roger kept telling me to come back because he was busy, finally after going for the fifth time there was someone to “help me” which he made things worse his name is Alejandro he didn’t even know how to port my numbers to Verizon and he was on his personal phone all the time attending his personal calls, I also wanted to return the watch and I never got the refund, that day I was at the store for 6 hours and left the store still with my temporary numbers I ended up calling Verizon customer service and they were able to help me also The most concerning thing to me is that I feel they charged me more than I was supposed to pay Jury and Alejandro didn’t gave me any receipts but I still have the bank transactions of what I paid so I will call Verizon customer service and try to find out if they charge me correctly and about my watch refund.
- LLLu LuDec 15, 20255.0今年从T-Mobile改到了Verizon 体验感非常棒 店员Roger也很nice 每次都很用心的帮我 点赞👍 最近他们店里也有很多活动 大家值得拥有 hhhh
- ZZZhao Zhaolucky26Dec 4, 20255.0服务周到，耐心热情
- ILicy linNov 30, 20251.0请问Roger先生，还在吗？上星期去，一个人对人爱答不理的….
Frequently Asked Questions About Verizon
What products are available at the Verizon store in Rowland Heights?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Verizon authorized retailer in Rowland Heights?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What payment methods does the Verizon store in Rowland Heights accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Rowland Heights offer in-store pickup services?
Yes, in-store pickup is available at this location.
Which brands can I find at the Verizon authorized retailer in Rowland Heights?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
Where is the Verizon authorized retailer located in Rowland Heights?
It's located at 1015 Nogales St, Ste 111, Rowland Heights, CA 91748, US.
Can customers use mobile payment options at the Verizon store in Rowland Heights?
Yes, the store supports payments via mobile NFC options like Apple Pay and Samsung Pay.
Are there any dining options near the Verizon store in Rowland Heights?
Yes, nearby dining includes Little Pan (dumpling restaurant), Spicy Moment (Chinese restaurant), and Happy Family Restaurant — great spots for a meal before or after your visit.
What other mobile phone stores are near the Verizon store in Rowland Heights?
Nearby mobile phone stores include AT&T Store and Cricket Wireless Authorized Retailer, providing alternative options for wireless products and services.
What are some nearby services or shops customers can visit along with the Verizon store?
Customers can visit Amy’s Flower Designs for gifts, TaTa Hair Design for beauty services, and 99 Ranch Market for grocery shopping, all close by the Verizon store.
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Certified February 22, 2026Yext Knowledge Graph
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