Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Roseville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
220 reviews
5 stars
165
4 stars
9
3 stars
4
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, friendliness, and professionalism of the staff, with specific mentions of employees like AJ, Dylan, and Justina.
Wait Times
Several reviews highlighted long wait times, with some customers reporting waits of over an hour, even with appointments.
Sales Practices
There were complaints about deceptive sales practices, including unauthorized charges and lack of transparency regarding promotions and pricing.
Knowledgeability
Customers appreciated the staff's knowledge about products and services, with many noting that employees provided thorough explanations and assistance.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about poor service and unhelpful staff, indicating inconsistency in service quality.
- MFMary FallonNov 14, 20255.0Painstaking & detail oriented. B
- MMMiriam MejiaOct 18, 20255.0They we’re very helpful and very patient!
- TNThai NguyenOct 10, 20255.0Very professional service and fast
- AMAJ McPhersonOct 1, 20255.0Great service
- AMAJ McPhersonSep 15, 20255.0Best service
Frequently Asked Questions About Verizon
What products does Victra - Verizon Authorized Retailer in Roseville offer?
Victra offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Victra at 7451 Foothills Blvd, Roseville?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra provides in-store pickup services for customers.
What payment methods are accepted at Victra?
Victra accepts payments via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands are available at Victra in Roseville?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
Does Victra offer services such as new lines and device upgrades?
Yes, Victra offers services including new lines, device upgrades, new devices, and accessories.
What languages are supported by Victra's staff?
Victra's staff can assist customers in English and Spanish.
Are there any popular nearby places where I can eat or relax after visiting Victra?
Nearby options include Pizza Guys for pizza, Zen Spa for massage therapy, and It's A Grind Coffee House for coffee.
Where can I find other mobile phone stores near Victra in Roseville?
You can visit nearby mobile phone stores such as Verizon and GoWireless Verizon Premium Retailer, both offering related telecommunications services.
Are there any beauty or wellness services close to Victra?
Yes, closeby you can find Prima Bella Nail Spa, Abeille Salon, Zen Spa, and Tangles For Kids for various beauty and wellness services.