Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Roseville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and long wait times.
Sales Practices
Several reviews highlighted concerns about deceptive sales tactics and misinformation regarding products and pricing.
Staff Knowledge
Many customers appreciated the knowledge and professionalism of staff, with specific mentions of employees who provided exceptional assistance.
Store Experience
The overall store experience varied significantly, with some customers expressing satisfaction while others reported issues with management and service quality.
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Aaron Green
Dec 13, 2025
5.0
Erica gave me by far the best experience I’ve had in customer service. She was willing to help with whatever we needed and she made us feel as if we were valued. It felt like we had a friend helping us instead of somebody doing a job. If you need help with anything this store is the place to go too.