Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Roseville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
166 reviews
5 stars
118
4 stars
14
3 stars
4
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning employees like AJ, Tyler, and Osha.
Knowledgeable Staff
Several reviews highlighted the staff's knowledge about products and services, with specific mentions of employees like Ryan and Dacey.
Long Wait Times
Multiple customers reported long wait times in the store, with some feeling frustrated by the lack of staff during busy periods.
Mixed Experiences
While many customers had positive experiences, others reported poor service, particularly from management and certain employees.
Product Issues
Some customers experienced issues with products purchased, including chargers that did not work and problems with phone activations.
- AAaws alogaidiOct 9, 20255.0very nice very helpful was good service today
- DRDennis RibordySep 18, 20255.0AJ was informative and explained things as we transfered from old pixel 7 and 7a to new pixel 10 pros. As a senior citizen this was much appreciated. AJ also answered all our questions and helped us get my monthly military discount. Kudos! to AJ for outstanding help and information.
- OLOksana LawrenceJul 9, 20171.0BEWARE OF SCAMMING MANAGER ERIC REBELO!! I went into the store at around 9:40am on Friday July 7th wanting to upgrade to a new phone for my birthday (came in on my birthday). Their was one male already taking care of another customer so I waited my turn. It took a very long time since the couple were getting two new phones set up, after an hour of waiting the manger finally comes out of the back room to help me (not sure why he made me wait an hour, when he was their the whole time). Anyways, I let him know that I wanted to upgrade to an iPhone 7 plus and that I wanted to do the monthly bill of paying it off instead of paying right away. He said okay and then proceeded to tell me about their "STARTER PACKS" and what they come with. I informed him that I didn't want any of the items in the starter pack, that I had my own items (such as a case, screen protector, etc.) He then said you HAVE to purchase a STARTER PACK, and that I could at least get the small starter pack which is $221!!! I then informed him again that I don't need any of the items in the STARTER PACK and I asked him if their was any other option. He THEN proceeded to say that their was no other option. I couldn't believe it so I kept asking if this was a new setup of theirs because I know I didn't have to do this with my other phone. He just shrugged his shoulders and said 'noo...' I ended up leaving the store because he said their was no other option except buying the start pack when you buy the phone. I went home and I just couldn't believe that this was the actual system and so I went online to their website and I found out you didn't need to buy this start pack at all and that it was just an option they give you. I wanted to double check so I called a different Verizon store and they verified. I then wasted my gas by having to return to the store. I let the sales guy (not manager) help me out this time and I just made sure to tell them what I wanted and that my total should be this amount after they were done. The sales guy was nice and helped me out. I will NEVER be returning to this Verizon store because of this scamming guy, Eric, trying to get extra money and completely lieing to the customers face. HEAD OVER TO A DIFFERENT VERIZON STORE.
Frequently Asked Questions About Verizon
What products does Verizon in Roseville offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Roseville?
The store is open Monday to Friday from 11 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM.
What payment methods are accepted at Verizon in Roseville?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Roseville offer in-store pickup?
Yes, Verizon offers in-store pickup services.
What brands are available at Verizon in Roseville?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services does Verizon in Roseville provide?
Services include new lines, upgrades, new devices, and accessories sales.
Is there free Wi-Fi available at Verizon in Roseville?
Yes, the store offers free Wi-Fi to customers.
What nearby restaurants can I visit before or after shopping at Verizon in Roseville?
Nearby restaurants include Freebirds World Burrito, The Yummy Cookie bakery & cafe, Taqueria La Nueva Vallarta, Posh Bagel Roseville, Jamba Pleasant Grove, Krispy Kreme, and In-N-Out Burger.
Are there nearby ATMs or banks near Verizon in Roseville?
Yes, you can find The Exchange Network ATMs, LibertyX Bitcoin ATM, and Wells Fargo Bank nearby for convenient banking needs.
What other services or stores are near Verizon in Roseville that might be useful?
Nearby useful places include Chevron gas station, ExtraMile convenience store, Aaron Brothers Art & Framing, and several real estate agencies.