Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Roseville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
168 reviews
5 stars
120
4 stars
14
3 stars
4
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like AJ, Tyler, and Dacey for their exceptional service.
Negative Experiences
Several reviews mentioned poor experiences, including rude staff, misleading information, and issues with billing and product returns.
Store Management
Feedback indicated dissatisfaction with store management, particularly regarding customer service and handling of complaints.
Product Availability
Customers appreciated the availability of products in stock, although some expressed frustration over pricing and upselling tactics.
Long Wait Times
Multiple reviews noted long wait times for service, with some customers feeling ignored or unacknowledged during their visits.
- THtrevor holmesNov 22, 20255.0Vanessa was a huge help. Helped me with my screen protector. Showed me which options were available for my son. Unfortunately they didn’t have the option he wanted or near by so she special ordered the new phone. I also had issues on my bill and she called customer service to resolve my issues and even helped with more being a loyal customer. She did a great job!
- AAaws alogaidiOct 9, 20255.0very nice very helpful was good service today
- DRDennis RibordySep 18, 20255.0AJ was informative and explained things as we transfered from old pixel 7 and 7a to new pixel 10 pros. As a senior citizen this was much appreciated. AJ also answered all our questions and helped us get my monthly military discount. Kudos! to AJ for outstanding help and information.
- MRMike RatheNov 21, 20204.0I had some issues with set up initially due to some employee inexperience, but they were resolved quickly. Friendly employees and good customer service go a long way when problems arise. Thanks osha!
- FSFernando SernaJun 15, 20185.0Great! Isaiah was very helpful and accommodating. Will visit store and him again.
Frequently Asked Questions About Verizon
What products does Verizon in Roseville offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Roseville?
The store is open Monday to Friday from 11 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM.
What payment methods are accepted at Verizon in Roseville?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Roseville offer in-store pickup?
Yes, Verizon offers in-store pickup services.
What brands are available at Verizon in Roseville?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services does Verizon in Roseville provide?
Services include new lines, upgrades, new devices, and accessories sales.
Is there free Wi-Fi available at Verizon in Roseville?
Yes, the store offers free Wi-Fi to customers.
What nearby restaurants can I visit before or after shopping at Verizon in Roseville?
Nearby restaurants include Freebirds World Burrito, The Yummy Cookie bakery & cafe, Taqueria La Nueva Vallarta, Posh Bagel Roseville, Jamba Pleasant Grove, Krispy Kreme, and In-N-Out Burger.
Are there nearby ATMs or banks near Verizon in Roseville?
Yes, you can find The Exchange Network ATMs, LibertyX Bitcoin ATM, and Wells Fargo Bank nearby for convenient banking needs.
What other services or stores are near Verizon in Roseville that might be useful?
Nearby useful places include Chevron gas station, ExtraMile convenience store, Aaron Brothers Art & Framing, and several real estate agencies.