Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,841 reviews
5 stars
2,227
4 stars
870
3 stars
357
2 stars
123
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unprofessional behavior from certain employees.
Geek Squad Issues
Many customers expressed frustration with Geek Squad services, citing long wait times, poor communication, and unresolved issues with repairs.
Product Availability
Customers frequently encountered issues with product availability, including items being out of stock or misrepresented as available.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers reported negative experiences related to management and staff behavior.
Return Policy Concerns
Several reviews highlighted dissatisfaction with the return policy, particularly regarding open box items and the handling of damaged products.
- EREdward ReeseNov 12, 20255.0Purchased an antenna for my TV and OMG it WORKS!!!🤗😃🥳 No bills $128 mthly gone The young man who assisted me assured that I was making the Best BUY. Thanks young man $$$😃😃😃
- OOOlivia OrtegaNov 11, 20255.0They answered all the questions and help me to get everything to the car
- MJMichael JonesNov 6, 20251.0DO NOT GO HERE FOR ELECTRONIC REPAIRS. I waited a hour for my appointment during that time they were checking in other guest and servicing them before me . Then when it was my appointment time they said they will not be able to do repairs because they close at 9. I waited there from 6pm to 7pm don’t you think customer service would have told me they can not repair the item today ? , so they say I can drop it off the next day I get there and there’s no information for my appointment also there saying I need to wait another hour for a diagnosis. Terrible experience do not come here .
- SPSocorro PhilippeOct 21, 20255.0Went to find a gaming monitor. The guy helped me out fast and the checkout was surprisingly fast
- MSMike SoaresOct 18, 20255.0This place is always great from the geek squad to the mobile activation center. Everyone is helpful and knowledgeable, but I wanna throw a shout out to Ralph. Thank you so much for helping us switch all our information over on phones amazing customer service.
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy at 2852 Canyon Springs Pkwy, Riverside?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy location offers curbside pickup services for customer convenience.
Can I get technical support and repair services at this Best Buy store?
Yes, Best Buy provides Geek Squad support including in-store repair services.
Is the Best Buy store at Canyon Springs Pkwy wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What types of products can I shop for at this Best Buy?
You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more at this Best Buy location.
Does Best Buy at this location accept debit card payments and paychecks?
Yes, this Best Buy accepts debit card payments and paychecks, and does not require cash only transactions.
Are there any places to eat nearby Best Buy at 2852 Canyon Springs Pkwy?
Yes, nearby dining options include El Pollo Loco, Wendy's, Jade China, The Bowl Sushi & Grill, Starbucks, Nubi frozen yoghurt shop, and Jamba Towngate Crossing smoothie juice bar.
Where can I find additional shopping options close to Best Buy in Riverside?
Close by, you can visit Smart & Final Extra for groceries, Michaels Stores for arts and crafts, Uniform Zone for clothing, Boot Barn for shoes, Jem Furniture and Banner Mattress for furniture, and Cost Plus World Market for home decor and food items.
Are there any services for shipping and financial transactions near Best Buy?
Yes, nearby you can find a Coinme currency exchange, RockItCoin Bitcoin ATM, and a UPS Access Point location for courier and shipping services.
How can a customer benefit from Best Buy's Geek Squad being nearby?
Customers can easily access expert technical support, computer repair, and mobile phone services at Geek Squad, which is located near Best Buy for added convenience.