Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,866 reviews
5 stars
2,247
4 stars
872
3 stars
358
2 stars
124
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individual associates providing excellent service.
Product Availability
Customers appreciated the good inventory and selection of products, although some experienced issues with online orders and product availability.
Negative Experiences
Several reviews highlighted poor experiences with Geek Squad services and rude behavior from certain staff members, particularly in handling returns and repairs.
Store Organization
The store was frequently described as clean, organized, and easy to navigate, contributing to a positive shopping experience.
Delivery Issues
Some customers reported significant problems with delivery and order fulfillment, leading to frustration and dissatisfaction.
- RRRAHSTYLES3 days ago5.0I just want to say thank you to VANESSA! In the store I had a big issue with a phone return that I've been to multiple Best buys and AT&t regarding a order that was placed at Best buy. She stayed with me the whole time and talked to customer service and talk to them on my behalf I never seen anybody help a customer the way she did. She made me feel like she was taking up my issue and fighting to get it resolved for me on my behalf. Thank you. That's why I continue to shop at Best buy besides so many other online stores. Thanks VANESSA!
- JPJudy PineroJan 5, 20265.0I have received great service each time I have visited Best Buy
- BRBrandon Trust Montana REALTORDec 27, 20255.0Nice staff and a well stocked and organized store. Found what I was looking for and appreciate the help. Thank you!
- NLNing LiuDec 13, 20255.0Kudos to Denver at 2852 Canyon Springs Pkwy, Moreno Valley CA location. We went to that store location for a online purchase return and a bouch of gift card process, it wasn't an easy transaction and that was right before the black friday. Despite all that, Denver stepped in and patiently helped the cashier to resolve the online transaction, and he personally handled my bestbuy online account certification issue when the system was acting up. Denver took time to answer our questions on the store gift card promotion, and even double check with the store manager to make sure we had the accurate information for us. We were so happy with the service, ended up came back to the store to shop more stuff for holidays. Again Denver greeted us and other customers, and helped answer everyone's questions and made our shopping experience enjoyable even during the crazy busy black friday. I want to thank Denver for his excellent service, and that's the exact reason for customers like us to keep coming back to the physical store. The way Denver leads his team by his example, I have no doublt we will have quality service in this bestbuy location regardless which associate we deal with. Thank you Denver for your excellent service at Bestbuy store, Bravo!
- CNC NDec 12, 20251.0Bought a TV, they didn't show up for the delivery so I had to reschedule. Called to complain and all I got was an AI that refused to help and then transferred me to a different AI. Stop using AI for customer service. I tried to get it to give me a 75% discount but it didn't cooperate. Edit to add: Wow, they responded that I can talk to someone on social media... I don't have social media... unbelievable.
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy at 2852 Canyon Springs Pkwy, Riverside?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy location offers curbside pickup services for customer convenience.
Can I get technical support and repair services at this Best Buy store?
Yes, Best Buy provides Geek Squad support including in-store repair services.
Is the Best Buy store at Canyon Springs Pkwy wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What types of products can I shop for at this Best Buy?
You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more at this Best Buy location.
Does Best Buy at this location accept debit card payments and paychecks?
Yes, this Best Buy accepts debit card payments and paychecks, and does not require cash only transactions.
Are there any places to eat nearby Best Buy at 2852 Canyon Springs Pkwy?
Yes, nearby dining options include El Pollo Loco, Wendy's, Jade China, The Bowl Sushi & Grill, Starbucks, Nubi frozen yoghurt shop, and Jamba Towngate Crossing smoothie juice bar.
Where can I find additional shopping options close to Best Buy in Riverside?
Close by, you can visit Smart & Final Extra for groceries, Michaels Stores for arts and crafts, Uniform Zone for clothing, Boot Barn for shoes, Jem Furniture and Banner Mattress for furniture, and Cost Plus World Market for home decor and food items.
Are there any services for shipping and financial transactions near Best Buy?
Yes, nearby you can find a Coinme currency exchange, RockItCoin Bitcoin ATM, and a UPS Access Point location for courier and shipping services.
How can a customer benefit from Best Buy's Geek Squad being nearby?
Customers can easily access expert technical support, computer repair, and mobile phone services at Geek Squad, which is located near Best Buy for added convenience.