Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Riverbank, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
399 reviews
5 stars
359
4 stars
15
3 stars
6
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kameron, Deanna, and Saul.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers choose the right devices and plans, often going above and beyond to provide detailed explanations.
Efficiency
Customers appreciated the quick service and efficient processes, with several reviews highlighting fast transactions and minimal wait times.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding transparency in pricing and upselling tactics.
Store Environment
The store was described as welcoming and friendly, although there were mentions of disorganization and issues with staff communication.
- MKMichael Knight5 days ago5.0Kameron and Leone were awesome help very polite.
- NMNicollette MillwardNov 1, 20255.0Kamron was AMAZING!!!! The store was pretty busy when we came in, but he managed to help everyone simultaneously without having one person having to wait for a long time. He explained the their offers and programs clearly and he made sure we knew what our plan gave us!!!
- LWL WallOct 9, 20255.0Kameron, I can’t tell you how happy Pam and are are with our new phones but more importantly your product knowledge, enthusiasm and customer service is exemplary. Your representation of Verizon and Victra is nothing short of amazing. These companies should be proud of your commitment to their organizations. Once again, thank you Lydell Wall
- JSJustin SheppardSep 27, 20255.0Very helpful today.
- LHLola HannaAug 21, 20255.0A few weeks I had an issue with my phone and a virus. Kameron was very helpful and knowledgeable. He provided great customer service, and I upgraded to a different phone on a good plan. Overall he was patient and took good care of me and my daughter. I walked in frustrated, but I left with a smile and a new phone. Thank you Kameron!
Frequently Asked Questions About Verizon
What products does Verizon in Riverbank, CA offer?
Verizon in Riverbank offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, and Motorola.
What are the store hours for Verizon in Riverbank?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Riverbank support in-store pickup?
Yes, Verizon offers in-store pickup service for convenient order collection.
What payment methods are accepted at Verizon in Riverbank?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I contact Verizon Riverbank by email?
Yes, you can reach them via email at Info@victra.com.
What languages are supported by Verizon in Riverbank?
The store supports both English and Spanish languages.
Is there free Wi-Fi available at Verizon Riverbank?
Yes, Verizon provides free Wi-Fi access within the store.
Which nearby restaurants can I visit before or after shopping at Verizon Riverbank?
Nearby restaurants include Togo's Sandwich Shop, Red Robin Gourmet Burgers, Farmer Boys, Applebee's Grill + Bar, El Pollo Loco, and L&L Hawaiian Barbecue, perfect for grabbing a meal around your visit.
What nearby stores are available for additional shopping near Verizon Riverbank?
You can visit nearby stores such as Men’s Wearhouse for clothing, Ulta Beauty for cosmetics, Mattress Firm and Sleep Train Mattress Center for furniture, and GameStop for video games and toys.
What other services and businesses are located near Verizon Riverbank?
Nearby services include dental clinics like Dr. Minal Desai and Crossroads Dental Group, financial services at OneMain Financial and H&R Block, as well as automotive services such as Mister Car Wash and America’s Tire.