Verizon

Reviews

• JO

  Jean OBRION

  3 days ago
  5.0
  Vonnie was extremely helpful. He explained everything very well. I was very pleased with his service. I will recommend him to anyone who desires excellent customer service.
• CP

  Chris Packer

  Feb 14, 2026
  4.0
  This is a great location, friendly, helpful people! But there is kind of an issue with that place being overwhelmed with people and not enough people on staff. So I did wait around for quite a while until it's actually helped a lot of people waiting and only two people in there working. But it could be also the time of day I went in some days are busier than others. I understand that.
• LG

  linda Gardner

  Jan 29, 2026
  5.0
  Friendly,knowledgeable, very helpful.
• JM

  Jorge M

  Jan 21, 2026
  1.0
  This location does not honor appointments so dont bother making one. People walk in and they will see them over your appointment. One guy working been waiting for 30 mins. Trying to see if I can become a Verizon customer but already off to a bad start.
• AZ

  Armando Zarate

  Jan 7, 2026
  1.0
  DO NOT DO BUSINESS HERE!! Salesperson Tim, Manager Kameron, and regional manager Anthony are scamming cowards!! When my wife and I went in, they offered us an amazing deal, 5 lines for $50 under a business account! It took Tim FOUR (4) whole days to get all our numbers on the service, during that time none of our phones were working. On the 5th day, my wife wanted to port out our numbers and switch to another carrier. We received a bill estimate of almost FOUR HUNDRED DOLLARS (~$375) when we were told the first bill would be around $200 and then monthly around $70 after taxes and fees. Tim told us Verizon had a 30-day guarantee, where if we did not like the service we could port out at absolutely NO cost. This was Tim’s first lie! Tim convinced us to keep our service for at least two more weeks, as the bill estimate would adjust down to what they (salesperson Tim and his Manager Kameron) promised. It never did! Before and after porting out, we confirmed with Tim that we would not be charged, but then we got a bill for $85 (MORE THAN A MONTHS WORTH OF SERVICE) after being falsely convinced to stay with their service!! After WEEKS of back and forth (all documented), being ignored by Tim, Kameron, and their regional manager Anthony, I finally paid the outrageous bill. It’s not a lot of money, but it’s the principle. They told us and promised us one thing, and never delivered! SCAMMERS!! They said whatever they could to get the business and when we needed help solving this, they passed us around and stopped responding. We could see that our messages were being read, but no response. Please do not do business with them unless you want your bill to fluctuate and not be what they promised. They’re a joke, beware!

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