Many customers praised the knowledgeable and compassionate veterinarians and staff, highlighting their dedication to providing excellent care for pets.
Customer Service
While some reviews noted positive interactions with staff, there were numerous complaints about unprofessional behavior, particularly from receptionists, and a lack of empathy during stressful situations.
Pricing Concerns
Several customers expressed dissatisfaction with high prices for services, feeling that they were overcharged or pressured into unnecessary treatments.
Wait Times
Multiple reviews mentioned long wait times for appointments and emergency visits, leading to frustration among pet owners.
Mixed Experiences
While many customers had positive experiences, there were significant negative reviews detailing poor treatment and misdiagnoses, indicating inconsistency in service quality.
YS
Yuri Smith
Oct 5, 2025
5.0
I am a long time customer of VCA McClave.
I trust the doctors there to provide the best care for my pets. They are knowledgeable, keep up to date on the latest medical research, and listen to your concerns. The support staff is also very efficient and caring.
It is evident that everyone working there loves the animals they are entrusted to care for because they know how important your fur family members are to you. They are open 7 days a week, which is convenient. I highly recommend VCA McClave for your pet medical care needs.
DG
Debbie G
Jul 31, 2025
5.0
I brought both my kitties into Mclave. They are extremely professional, friendly and knowledgeable. They also made follow-up calls. Great experience. I highly recommend!
MB
Melissa Bates
Jul 23, 2025
5.0
This is my second time taking my cats to this Animal Hospital and I Love it!
We are always met with kind individuals at the front desk and the doctors have been wonderful.
It blew my mind how amazing our first visit was and the second one was even better!
It feels amazing to have doctors that value my experience there as well as my cats.
I will definitely be taking my cats here moving forward.
JH
Jennifer Hernandez
Nov 3, 2024
1.0
Brining your pets to a vet is never easy and this place makes the whole process worst. They really don’t care about the pets and you can sense it from the staff to the vets no sense of support or understanding. They walk in with a huge proposal on treatment then make you feel guilty if you don’t approve down to the medication that you can just obtain from Amazon for cheaper. Would not recommend coming here they just care about the money!
KJ
Kelly Jolley
Apr 2, 2019
5.0
Always a great experience! I have moved out of the area but drive extra to come here. Amazing caring staff.
Frequently Asked Questions About VCA McClave Animal Hospital
What are the operating hours of VCA McClave Animal Hospital?
VCA McClave Animal Hospital is open every day from 8:00 AM to 6:00 PM.
Where is VCA McClave Animal Hospital located?
It is located at 6950 Reseda Boulevard, Reseda, CA 91335, USA.
What veterinary services does VCA McClave Animal Hospital offer?
They offer a wide range of services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition advice, flea and tick control, general care, heartworm treatment, medications, parasite control, wellness exams, spay and neuter, vaccines, and weight loss programs.
Is VCA McClave Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Can I get a free first exam at VCA McClave Animal Hospital if I am new?
Yes, new customers can click on their website link to receive a free first exam coupon.
What health and safety protocols does VCA McClave Animal Hospital follow?
They follow health and safety protocols based on healthcare best practices, state, and local guidance and regulations to ensure the safety of pets and owners.
What is the main contact phone number for VCA McClave Animal Hospital?
You can reach them at +1 818-851-49634.
What nearby places can visitors check out before or after their visit to VCA McClave Animal Hospital?
Visitors can visit Efecios 2.20 church, Major League Acting Academy for theatre interests, or Iglesia Evangelica Apostoles Y Profetas Efesios nearby.
Are there any automotive services near VCA McClave Animal Hospital for vehicle needs?
Yes, nearby automotive services include Reseda Auto Air Conditioning & Radiator, Top Care Auto Collision Center, and SoCal Auto Group, making it convenient to handle car repairs while visiting the hospital.
Where can I find other health-related facilities close to VCA McClave Animal Hospital?
Nearby health facilities include Valley Multi-Specialty Surgery, Pain Care Group, and Zdenek Eye Institute for various medical services.