Verizon

4.4
279 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Redlands, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2054 W Redlands Blvd, Redlands, CA
92373, United States

Hours

Reviews

4.4
279 reviews
5 stars
226
4 stars
11
3 stars
10
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and ability to resolve issues effectively.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, including unhelpful staff and unresolved issues.

Knowledge and Support

Several reviews highlighted the staff's knowledge about products and promotions, with specific employees being recognized for their exceptional service.

Store Operations

There were complaints about the store's hours and accessibility, with some customers finding the store closed during posted hours.
  • JJ
    Jessica
    Dec 30, 2025
    1.0
    This location the guy that works in the store They act like you are going to steal one of the display phone's that's racial profiling this is a terrible location anyways verizon is over priced
  • RV
    Robert Vazquez
    Nov 28, 2025
    5.0
    Representative Bri C … Professional, gracious and the point service… I appreciate that thank you
  • DG
    Diana Gomez
    Oct 17, 2025
    1.0
    The store it’s only good to open up new accounts if there’s problems with your account you will be sent from store to store and or back to the store you originally open the account it’s as if they had different type of training and they would not know how to fix situations or problems working for the same corporate.. I would not recommend Verizon as your phone provider they are hold accountable of their mistakes and no one will help you with this situation Verizon puts you in…
  • CM
    Clarissa Maranto
    Sep 27, 2025
    5.0
    This location is awesome. Everyone is nice, but Alex who helped me get a good deal was exceptional! I would definitely be recommending this store to friends and family.
  • GS
    Gil Sumaya
    Sep 26, 2025
    5.0
    I had a fantastic experience with Alex at Verizon. He went above and beyond to help me understand my billing and found a way to lower my monthly cost without sacrificing the quality of my service. Alex was patient, knowledgeable, and genuinely cared about helping me get the best deal possible. It’s rare to find someone who takes the time to explain things clearly and make sure you're comfortable with the changes. I'm extremely grateful for his help — this kind of service is what builds real customer loyalty. Thank you again!

Frequently Asked Questions About Verizon

What products does Verizon in Redlands offer?

Verizon in Redlands offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and device protection.

What brands are available at the Verizon Authorized Retailer in Redlands?

The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and various accessory brands like PureGear and JLab.