Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Redlands, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
280 reviews
5 stars
228
4 stars
11
3 stars
10
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Alex, Daniel, and Bernard for their patience, knowledge, and willingness to help.
Store Cleanliness
Customers consistently noted that the store was clean, neat, and well-organized, contributing to a pleasant shopping experience.
Knowledgeable Staff
Several reviews mentioned the staff's expertise in explaining products, plans, and promotions, which helped customers make informed decisions.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly regarding upselling tactics and unresolved issues with their accounts.
Accessibility Issues
There were complaints about the store's hours, with some customers finding it closed during posted hours, leading to frustration.
- DGDiana GomezOct 17, 20251.0The store it’s only good to open up new accounts if there’s problems with your account you will be sent from store to store and or back to the store you originally open the account it’s as if they had different type of training and they would not know how to fix situations or problems working for the same corporate.. I would not recommend Verizon as your phone provider they are hold accountable of their mistakes and no one will help you with this situation Verizon puts you in…
- TNTrung NguyenOct 11, 20255.0Everything was neat and well spaced.
- CMClarissa MarantoSep 27, 20255.0This location is awesome. Everyone is nice, but Alex who helped me get a good deal was exceptional! I would definitely be recommending this store to friends and family.
- GSGil SumayaSep 26, 20255.0I had a fantastic experience with Alex at Verizon. He went above and beyond to help me understand my billing and found a way to lower my monthly cost without sacrificing the quality of my service. Alex was patient, knowledgeable, and genuinely cared about helping me get the best deal possible. It’s rare to find someone who takes the time to explain things clearly and make sure you're comfortable with the changes. I'm extremely grateful for his help — this kind of service is what builds real customer loyalty. Thank you again!
- PRPatricia RomeroSep 23, 20255.0Had a great experience here with Alex. He was knowledgeable about their products and all the different promotions going on. Not only did he have excellent customer service, but he was also able to look into my account and find a way to save me over $60 on my monthly bill!! Super patient and overall genuine guy. Ask for Alex next time you come in!
Frequently Asked Questions About Verizon
What products does Verizon in Redlands offer?
Verizon in Redlands offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and device protection.
What brands are available at the Verizon Authorized Retailer in Redlands?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and various accessory brands like PureGear and JLab.
What are the store hours for the Verizon location at 2054 W Redlands Blvd?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon in Redlands offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup services for online orders.
What payment options are accepted at this Verizon store?
The store accepts payments via American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, as well as cash.
Is free Wi-Fi available at the Verizon Authorized Retailer in Redlands?
Yes, free Wi-Fi is available for customers inside the store.
Are there nearby stores where I can buy jewelry or accessories after visiting Verizon?
Yes, Redlands Diamond District is nearby, offering a variety of jewelry and fashion accessories for you to browse after your Verizon visit.
What nearby places can I visit for beauty and spa services around the Verizon store?
Lovely Nails & Spa Redlands and Philips Norelco are nearby beauty and spa options you can visit before or after shopping at Verizon.
Are there convenient dining options near Verizon in Redlands?
Yes, you can find nearby dining options such as McDonald's and Charleys Cheesesteaks close to the Verizon store.
Where can I find pharmacy services near Verizon in Redlands?
Walmart Pharmacy is close by, providing convenient pharmacy and medical supply services near the Verizon store.