Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Redlands, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
338 reviews
5 stars
264
4 stars
17
3 stars5
2 stars4
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient during their interactions.
Sales Practices
Several reviews highlighted concerns about aggressive sales tactics and undisclosed fees, leading to feelings of being scammed.
Store Experience
Customers reported mixed experiences regarding wait times and the overall atmosphere, with some noting a friendly environment while others faced long waits.
Product Knowledge
Staff were frequently commended for their expertise in explaining products and assisting with phone setups.
Negative Experiences
A number of reviews expressed dissatisfaction with misleading information regarding charges and service fees.
- SSSumit SumitJan 3, 20261.0Very bad service
- KGKatie GilbertsonNov 30, 20255.0I was assisted by Mike and he was wonderful.
- FBFrank BerberNov 4, 20255.0Smoooth and easy
- LKLarry KeenOct 18, 20255.0I was unable to use the online function for a transaction. Alex was excellent helping me get a new phone on the trade-in
- HMHerb MathiesenOct 14, 20255.0Aliza was absolutely amazing helping me with my new iPhone 17pro. Will recommend to everyone I know.
Frequently Asked Questions About Verizon
What products can I find at the Verizon authorized retailer in Redlands, CA?
At this Verizon authorized retailer, you can find a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and device protection plans.
What are the store hours for the Verizon authorized retailer on Orange Street in Redlands?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon authorized retailer in Redlands offer in-store pickup for orders?
Yes, the store offers in-store pickup services for customers.
Which payment options are accepted at the Verizon retailer on Orange Street?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Verizon authorized retailer in Redlands?
You can call them at +1 909-793-3310 or email Info@victra.com for inquiries.
Is there free Wi-Fi available at the Verizon authorized retailer in Redlands?
Yes, the store provides free Wi-Fi for customers.
What are some nearby dining options near the Verizon store on Orange Street?
Near the Verizon store, you can enjoy a variety of dining options including Papaya Bay Thai Cuisine for Thai food, Pieology Pizzeria Redlands for pizza, and Rubio's for Mexican seafood.
If I'm visiting the Verizon store, where can I get a coffee or smoothie nearby?
You can visit The Coffee Bean & Tea Leaf for coffee and tea, or Juice It Up for smoothies and health-focused drinks, both located close to the Verizon store.
Are there fitness or wellness places near the Verizon authorized retailer in Redlands?
Yes, Aerogi Fitness Studio offers yoga and wellness programs nearby, and Anytime Fitness is also close for gym and fitness activities.
What brands of devices can I purchase at the Verizon authorized retailer in Redlands?
You can purchase devices from popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more accessory brands like Otterbox and Casemate.