Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Redlands, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
336 reviews
5 stars
263
4 stars
17
3 stars5
2 stars4
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient during their visits.
Sales Practices
Several reviews expressed concerns about deceptive sales tactics, including mandatory fees and upselling unnecessary accessories.
Store Experience
Customers reported mixed experiences regarding wait times and overall store atmosphere, with some feeling welcomed and others frustrated.
Technical Support
The staff was frequently commended for their assistance with phone setups and data transfers, making the process easier for customers.
Management
Some customers highlighted the positive impact of management, noting their involvement in resolving issues and providing excellent service.
- FBFrank BerberNov 4, 20255.0Smoooth and easy
- LKLarry KeenOct 18, 20255.0I was unable to use the online function for a transaction. Alex was excellent helping me get a new phone on the trade-in
- HMHerb MathiesenOct 14, 20255.0Aliza was absolutely amazing helping me with my new iPhone 17pro. Will recommend to everyone I know.
- EMElias MirandaOct 10, 20255.0Bri was very helpful and knowledgeable about setting up a new phone. Great at communicating and very chill.
- JBJudy BellowsOct 3, 20255.0Briana (Verizon store near Walmart Redlands) was EXTREMELY helpful & patient getting my phone set up, installing new music app, attempting to help block ads &:willing to answer all my questions & even a few more unexpected problems today via text! Also the other Briana and Alex were both very helpful and kind at Orange St ! & store manager Alex was unbelievably kind in August!!! I am so very thankful because it's been nearly impossible to call store directly for appointments. Very frustrating.
Frequently Asked Questions About Verizon
What products can I find at the Verizon authorized retailer in Redlands, CA?
At this Verizon authorized retailer, you can find a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and device protection plans.
What are the store hours for the Verizon authorized retailer on Orange Street in Redlands?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon authorized retailer in Redlands offer in-store pickup for orders?
Yes, the store offers in-store pickup services for customers.
Which payment options are accepted at the Verizon retailer on Orange Street?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Verizon authorized retailer in Redlands?
You can call them at +1 909-793-3310 or email Info@victra.com for inquiries.
Is there free Wi-Fi available at the Verizon authorized retailer in Redlands?
Yes, the store provides free Wi-Fi for customers.
What are some nearby dining options near the Verizon store on Orange Street?
Near the Verizon store, you can enjoy a variety of dining options including Papaya Bay Thai Cuisine for Thai food, Pieology Pizzeria Redlands for pizza, and Rubio's for Mexican seafood.
If I'm visiting the Verizon store, where can I get a coffee or smoothie nearby?
You can visit The Coffee Bean & Tea Leaf for coffee and tea, or Juice It Up for smoothies and health-focused drinks, both located close to the Verizon store.
Are there fitness or wellness places near the Verizon authorized retailer in Redlands?
Yes, Aerogi Fitness Studio offers yoga and wellness programs nearby, and Anytime Fitness is also close for gym and fitness activities.
What brands of devices can I purchase at the Verizon authorized retailer in Redlands?
You can purchase devices from popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more accessory brands like Otterbox and Casemate.