Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Redding, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
617 reviews
5 stars
486
4 stars
44
3 stars
15
2 stars7
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Roman, Diego, and Khaela.
Sales Practices
Several reviews highlighted concerns about aggressive sales tactics and misleading information regarding pricing and promotions, leading to customer dissatisfaction.
Store Experience
While some customers had positive experiences with the store environment and cleanliness, others reported long wait times and confusion during transactions.
Product Issues
Customers expressed frustration over issues with products, such as defective accessories and problems with phone activations, leading to negative experiences.
- PMPoppy Mathews1 day ago5.0Very professional! Fixed my phone quickly, helped me save money on my monthly bill. Shout out to Jeff for doing a great job.
- AAadrinanners6 days ago4.0Braden helped us out and got all our needs met in a timely manner. The only reason I'm not giving a 5/5 is because the Supervisor on staff at the time, Cameron was being passive aggreisve to our sales associate Braden and that made us uncomfortable. Bradens supervisor was making comments about "helping customer" which he was actively doing with us and greeting others at they came in. It was obvious that there was an issue but it wasn't handled in a professional manner and supervisors should not be passive aggressive to staff at all- especially in front of customers. Braden good work and thanks for getting us what we needed.
- KQKaren QuinnJan 2, 20265.0My experience was extremely helpful. Went beyond what I was asking, and showed me more than I had asked for. Which was very helpful. I would highly recommend the service that Roman offers to anyone and everyone that comes to his store.
- BPBill PellizzerDec 20, 20255.0Very friendly and helpful. They explained everything in detail. Made buying a new phone easy
- TLtimothy leeNov 22, 20254.0Salesman Diego was incredible and knowledgeable. Only downside to experience was the accessories in store were really overpriced.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Redding, CA?
Victra Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Google, and Motorola.
What are the Verizon store's hours of operation?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What payment options are accepted at this Verizon store?
The store accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup services for your convenience.
Where is the Verizon store located in Redding?
The Verizon store is located at 1090 E Cypress Ave, Ste D, Redding, CA 96002.
Can I get free Wi-Fi access at the Verizon store?
Yes, the store provides free Wi-Fi for its customers.
What are some nearby eateries where I can grab a meal before or after visiting the Verizon store?
Nearby eateries include Papa Murphy's for pizza, Rita's Italian Ice & Frozen Custard for desserts, West Coast Sourdough for sandwiches, Little Caesars Pizza, Donut House bakery, and Starbucks for coffee.
Are there financial services close to the Verizon store in Redding?
Yes, you can find nearby financial services such as TD Ameritrade, U.S. Bank, US Bank, Western Union, Coinme ATM, and Golden 1 Credit Union in the area.
Where can I go for health-related services near the Verizon store?
Nearby health-related services include Labcorp for laboratory services, Arcadia Home Care & Staffing, and Quest Diagnostics for diagnostic imaging.
What is a convenient nearby spot to get my keys duplicated while visiting the Verizon store?
You can visit Minute Key, minuteKEY, or KeyMe Locksmiths, all located nearby, for key duplication and locksmith services.