Visit our store at Redding for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Long Wait Times
Numerous reviews mention excessively long wait times in-store, often leading customers to leave without assistance.
Sales Practices
Several customers expressed concerns about aggressive sales tactics and being sold unnecessary items, particularly affecting vulnerable customers.
Technical Issues
Customers frequently reported problems with service quality and technical support, leading to dissatisfaction with their overall experience.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided helpful and efficient service.
NH
N Hill
3 days ago
1.0
They charged .e 100 dollars for a phone upgrade never told me about it.I tried to pay only what I owed them for cell service.They would not accept it.The store manager never accepted my complaint of being g over charged.or trying to make it right i made a complaint to the better buisness burea.In the mean time the company sent the measly 170.00 to collection
Finding out now.I Am.an elder the way I was treated and unfairly charged was the worst I have experienced in my long life time.So goes the customer is never right it in this era of corporate greed.
CM
Clinton Matheson
Oct 14, 2025
4.0
I had a quick visit to pick up an online order staff was very helpful and prompt
BE
barbara echavarria
Oct 11, 2025
5.0
Allison, was very nice and guided me and gave me all the information I needed to know about getting the internet in my area thank you
BP
ben pow
Oct 9, 2025
1.0
Sold me a broken charger and didn’t offer me a receipt so I couldn’t get a refund
CD
Cole Draper
Sep 25, 2025
1.0
I don't even know if this is the right store or if they're affiliated with this store I have no clue cuz I spent an hour on hold with their customer service and still never talk to anyone so I could figure this out. They're door-to-door salesman are incredibly unprofessional and will not leave me alone when I am a doorman at work have asked before to be left alone and they still tried to sell me something. And today still trying to do the whole spiel incredibly unprofessional. It was the sales reps working the Buenaventura Blvd
What are the operating hours of the Verizon store in Redding?
The Verizon store in Redding is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon Redding store?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I schedule an in-store appointment at Verizon Redding?
Yes, you can schedule an in-store appointment online via their website to ensure personalized service.
What options are available for receiving my online orders from Verizon Redding?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does Verizon Redding accept mobile payments and debit cards?
Yes, Verizon Redding accepts mobile NFC payments, debit cards, and does not require cash only.
What types of business products does Verizon Redding offer?
Verizon provides business cell phones, mobile hotspots, tablets, and laptops to meet diverse business needs.
What mobile brands are available at Verizon in Redding?
Brands available include Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are offered by Verizon Redding?
They offer mobile plans, wireless internet plans, and voice plans for personal and business use.
Are there nearby shipping and courier services close to Verizon Redding?
Yes, UPS Access Point location and The UPS Store 4305 are nearby, helpful for shipping and package pickup needs after visiting Verizon.
Can I visit other stores near Verizon Redding for related shopping?
Nearby you can find AT&T Store and Michaels for mobile accessories and arts and crafts, and Cost Plus World Market for home goods, providing additional shopping options.
Are there dining options near Verizon Redding for a meal before or after my visit?
Yes, Country Kitchen Restaurant & Bakery is nearby if you want to enjoy a meal or bakery goods around your Verizon visit.