Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.1
1,010 reviews
5 stars
675
4 stars
118
3 stars
41
2 stars
32
1 star
144
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
High Costs
Numerous reviews highlighted the high prices for services, with some customers feeling that the costs were excessive and not justified by the care received.
Mixed Staff Experiences
While some customers reported positive interactions with veterinarians and staff, others described negative experiences with front desk personnel, citing unprofessionalism and lack of empathy.
Emergency Services
The clinic is recognized for providing emergency care, but there were complaints about long wait times and difficulties in getting timely appointments.
Quality of Care
Several reviews indicated that while the veterinary care was generally good, there were instances of misdiagnosis and inadequate follow-up, leading to dissatisfaction.
- LELee Errotabere3 days ago1.0Please do not take your emergency animal issues here. My mother in law took her senior dog for a wellness check. He was lethargic. So they brought him infor an emergency visit. The issues were explained. The vet said he was not suffering put fluid under the skin amd gave them $300 dollars worth of meds. Not to lemtion the front desk staff is rude and very ignorant about thier payment processes. It is advertised thru vca's numerous locations they take scratch pay. The front office staff is not traimed on how to do it. My opinion they just try to charge a payment option that cannot have a stop payment due to the negligence. This is a disgusting practice. So we were not happy with the service so we scheduled a visit with our normal vet for a second opinion on wed morning. since saturday after giving the treatments that vca approved and prescribed he started on a steady decline after giving the medications they prescribed. He did not have labored breathing and was not suffering per vca. That changed drastically WITHIN 8 HOURS OF GIVING MEDICATION and last night 3 days later he passed away. I have realized vca just tried to gouge people when they are at thier most vulnerable. Thier patients are our children. When we bring our loved ones in all they see is a wallet and try to charge as much as possible. PLEASE IF YOU NEED CARE GO TO ANY OTHER VET CLINIC. ANY OTHER. THIER BEDSIDE MANNER IS HORRIBLE AND THEY JUST TAKE YOUR MONEY KICK YOU OUT TO LET YOUR ANIMALS DIE. THIS FACILITY NEEDS TO BE PURGED. This clinic is notoriously dubious and unethical. After speaking to numerous past customers all I have heard is that the front desk staff is the ignorant and meam to all patients. Especially seniors who bring thier companions in for emergency getting accused of thuer pets eating thier meds. Im rambling just FURIOUS. IF YOU HAVE HAD ANY ISSUES PLEASE BYPASS THE CLINIC AND CALL THE VCA CORPORATE OFFICE SO THIS GETS FIXED!
- KGK Garvin5 days ago1.0Emergency front office staff were rude, with no knowledge of how to run the financial aspect of payment costing a senior citizen hundreds in interest rates on a credit card vs scratchpay. 2 days later the dog is doing just as bad if not worse, $1100 later. Got an appointment at Anderson Vet for Wednesday for a 2nd opinion on his quality of life. The er front staff absolutely terrible but apparently "she" works Mondays as well because when I called to explain she once again had no clue and was rude and offered no further assistance. A complete rip off of people in urgent need.
- RCRandall ChurchDec 2, 20251.0I’ve been a customer of this vet for three years. Two years ago my dog was prescribed a monthly edible which I found far less effective for my dog than a competitor version of flea control. I discontinued use of the new med and resumed the med which was more effective and equally safe if not more so. As I was a care plan member the undesired med was represcribed by a vet I’ve never seen without my consent and filed with their mail service pharmacy and my credit card was charged outside of my knowledge. I was then told that because the medication was in my possession it could not be returned as it was unlawful and could be tainted. So I was stuck with the bill for their error. Their solution was that I could “donate” the meds to them and they could give it to people who could not afford it…..but HOW WOULD THAT SUDDENLY MAKE IT SAFE AND UNTAINTED? They were completely unwilling to even apologize for their employee’s error in not reading my dog’s file, and recognizing that my dog wasn’t on the medication before “renewing” it. I wouldn’t recommend this vet as they don’t care at all about people’s needs and it is people who are their Customers.
- MMMartinNov 5, 20255.0Bohdie approves, so who am I to disagree!?!
- MMMike McIntyreOct 27, 20255.0Always trust my fur family with them because they treat them like family!!
Frequently Asked Questions About VCA Asher Animal Hospital
What are the operating hours of VCA Asher Animal Hospital?
VCA Asher Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which types of pets does VCA Asher Animal Hospital provide care for?
They provide veterinary care for Avians, Cats, Dogs, Exotics, Pocket Pets, Rabbits, and Reptiles.
What veterinary services are offered at VCA Asher Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition counseling, disease treatment, flea and tick control, general and preventive care, parasite control, pet wellness exams, spay and neuter, vaccinations, and weight loss programs.
Where is VCA Asher Animal Hospital located?
The hospital is located at 2505 Hilltop Dr, Redding, CA 96002, USA.
How can I contact VCA Asher Animal Hospital?
You can call them at +1 530-224-2200 for local inquiries or +1 530-953-2143 for their main phone line.
Does VCA Asher Animal Hospital offer any special promotions for new clients?
Yes, new clients can get a free first exam by using the coupon available on their website.
Does VCA Asher Animal Hospital have any policies related to health and safety?
Yes, they follow health and safety protocols based on best practices and comply with state and local guidance and regulations.
What nearby places can I visit before or after my appointment at VCA Asher Animal Hospital?
Nearby places include IHOP for breakfast or brunch, Jack in the Box for fast food, and The Modern Pup pet store and groomer.
Is there a convenient spot near VCA Asher Animal Hospital to pick up pet supplies or grooming services?
Yes, The Modern Pup nearby offers pet grooming and pet store services ideal for your pet's needs.
Are there places to eat close to VCA Asher Animal Hospital?
Yes, you can find several dining options nearby such as IHOP, Pardon My Cheesesteak, Jack in the Box, Burger King, Taco Shop, and McDonald's.