Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Staff Professionalism
The veterinary team was frequently described as knowledgeable, professional, and attentive, with several specific mentions of individual veterinarians who provided excellent care.
High Costs
Numerous reviews highlighted the high costs of services, with some customers feeling that the pricing was excessive and not justified by the care received.
Customer Service Issues
Several customers reported poor experiences with front desk staff, including long wait times on the phone and perceived lack of empathy during stressful situations.
Emergency Care Availability
While some customers appreciated the availability of emergency services, others expressed frustration over being turned away or experiencing delays in care.
MM
Martin
Nov 5, 2025
5.0
Bohdie approves, so who am I to disagree!?!
MM
Mike McIntyre
Oct 27, 2025
5.0
Always trust my fur family with them because they treat them like family!!
JL
Jennifer Lindstrom
Oct 16, 2025
5.0
The people we have interacted with are always gentle and caring with us and with our fur babies! Dr. Joe is great, so many of the front desk staff as well. It's not cheap, but when we have to go we always feel like our pets are taken care of and really that's what's important.
KD
Kayla Dietz
Oct 8, 2025
5.0
The entire team at VCA Asher Animal Hospital was absolutely incredible when caring for our sweet boy, Arnold. From the moment we arrived, Kat and Joni greeted us with a big hello and made sure we were helped. Regina was so attentive and went above and beyond to ensure our pet insurance paperwork was filled out correctly — a huge relief during an emotional time.
Dr. Correia, Bonni, Amy, Melissa, and the rest of the team were knowledgeable, compassionate, and truly empathetic throughout Arnold’s procedure. They made sure everything went smoothly and even took the time to give him plenty of snuggles and belly rubs.
Loading a 105 pound "puppy" along with two young children is a little overwhelming. Huge shout out to Christine for helping me with that.
It’s clear this team not only knows their stuff but genuinely cares about the pets and families who walk through their doors. We’re so thankful for the amazing care Arnold received🐾
KP
Kjer Peters
Oct 3, 2025
1.0
My female Siamese cat has been gone for two nights . When she returned home Sunday morning she had a prolapsed uterus. I rushed her into Asher VCA. They performed a simple blood test to check her white blood cells count them quoted me a price of $6500 for surgery not even being able to assure me she would live. It was an extremely painful thing to do but I had to put her down. Literally for one blood test and an injection for euthanasia I was charged almost $700. There is not a single nice thing I can say about this place. They gave me a crappy $2 angel kittie charm and a biodegradable bag to bury my baby in. I will think about this horrible experience for the next four months as I pay off their ridiculous bill for a "caring" clinic that couldn't even clean my poor cat up before I took her home for burial. I would never suggest this place to anyone,ever. Money hungry is all they are.
Frequently Asked Questions About VCA Asher Animal Hospital
What are the operating hours of VCA Asher Animal Hospital?
VCA Asher Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which types of pets does VCA Asher Animal Hospital provide care for?
They provide veterinary care for Avians, Cats, Dogs, Exotics, Pocket Pets, Rabbits, and Reptiles.
What veterinary services are offered at VCA Asher Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition counseling, disease treatment, flea and tick control, general and preventive care, parasite control, pet wellness exams, spay and neuter, vaccinations, and weight loss programs.
Where is VCA Asher Animal Hospital located?
The hospital is located at 2505 Hilltop Dr, Redding, CA 96002, USA.
How can I contact VCA Asher Animal Hospital?
You can call them at +1 530-224-2200 for local inquiries or +1 530-953-2143 for their main phone line.
Does VCA Asher Animal Hospital offer any special promotions for new clients?
Yes, new clients can get a free first exam by using the coupon available on their website.
Does VCA Asher Animal Hospital have any policies related to health and safety?
Yes, they follow health and safety protocols based on best practices and comply with state and local guidance and regulations.
What nearby places can I visit before or after my appointment at VCA Asher Animal Hospital?
Nearby places include IHOP for breakfast or brunch, Jack in the Box for fast food, and The Modern Pup pet store and groomer.
Is there a convenient spot near VCA Asher Animal Hospital to pick up pet supplies or grooming services?
Yes, The Modern Pup nearby offers pet grooming and pet store services ideal for your pet's needs.
Are there places to eat close to VCA Asher Animal Hospital?
Yes, you can find several dining options nearby such as IHOP, Pardon My Cheesesteak, Jack in the Box, Burger King, Taco Shop, and McDonald's.