Best Buy

4.0
2778 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1010 Hilltop Dr, Redding, CA
96003, United States

Hours

Reviews

4.0
2,778 reviews
5 stars
1,359
4 stars
736
3 stars
361
2 stars
106
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in the Geek Squad and sales departments.

Product Availability

Numerous reviews highlighted issues with product availability, with customers frequently finding items out of stock despite prior confirmations.

Mixed Experiences

While some customers had excellent experiences, others reported rude or unhelpful staff, leading to a significant divide in customer satisfaction.

Installation Services

The Geek Squad received positive feedback for their installation services, with customers appreciating their professionalism and assistance.

Online Ordering Issues

Customers expressed frustration with the online ordering system, citing problems with order accuracy and communication regarding stock.
  • ST
    Sue Thompson
    4 days ago
    3.0
    I bought a bone from Best buy a couple years ago and the screensaver has broken and has a lifetime warranty through Best buy and they no longer sell it or make the product available for me to use so that wasn't a very happy moment. I can find them online. I have a Google sub but that's part of the selling point. Is that you have protection for life of the phone?
  • SP
    Susan Peterson
    Nov 15, 2025
    5.0
    We had a major issue with my son’s phone a few weeks ago, we used the Verizon kiosk customer service to fix the issue. Lance Z. was super helpful, patient, and he went above and beyond to help us with the problem. He was quite knowledgeable and he technically figured out what the issue was before the Verizon call center did! Kudos to Lance!
  • AD
    Alex Davies
    Oct 24, 2025
    1.0
    Don’t expect anyone to help you. No one cares here.
  • CR
    Carlos Revilla
    Oct 14, 2025
    5.0
    Muybbuen local de Best Buy en Reddings. Lo ayudan a uno mucho y están preparados para hacerlo.
  • JR
    Jose Rey
    Oct 5, 2025
    5.0
    Staff is super friendly, they welcome you at the door and not only one but a couple employees offer their help with questions. When a product is not in stock they help you finding something similar.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Redding?

Best Buy in Redding offers TVs, computers, appliances, cameras, home electronics, and more, with expert advice and Geek Squad support.

What are the store hours for Best Buy at 1010 Hilltop Dr?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.