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Best Buy

4.0
(2810 reviews)

Business Details

1010 Hilltop Dr, Redding, CA
96003, United States
(530) 222-9200

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1010 Hilltop Dr, Redding, CA
96003, United States

Hours

Reviews

4.0
2,810 reviews
5 stars
1,379
4 stars
739
3 stars
363
2 stars
107
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude or dismissive behavior.

Product Availability

Many customers expressed frustration over items being out of stock or not available as advertised, leading to wasted trips.

Geek Squad Experience

The Geek Squad received both positive and negative feedback; some customers appreciated their assistance, while others found the service lacking.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the value of products, including restocking fees.

Staff Knowledge

While some staff were noted for their expertise, others were criticized for lacking product knowledge and providing inadequate assistance.
  • SB
    Shirley B
    Feb 18, 2026
    5.0
    Person from geek squad helped us greatly
  • AR
    Aaron Robertson
    Feb 16, 2026
    5.0
    Had the router I needed to replace one on the fly at our office. Was glad it was in stock!
  • DC
    David Cook
    Feb 14, 2026
    2.0
    No help unless you ask. I couldn't find what I needed, it was obvious I needed help finding something. Just got ignored. I finally stopped an employee who was walking fast. Was not a good time, and finally they show me a blue tooth speaker,, it sounded like shit and too expensive. Is JBL making shit now or is best buy price gouging. Whatever it is, im not waisting money on crap product.
  • NG
    Nina Gonzales
    Jan 30, 2026
    5.0
    I think it is a pretty cool place. Be sure to use the “Geek Squad,” to make sure nothing has gone wrong in picking the right devices and accessories for your specific needs. Good Luck & Have Fun! 😊
  • GT
    Gerald Trinsky
    Jan 25, 2026
    5.0
    I had the pleasure of being helped by Lance Z. The Verizon Specialist for a phone issue. I was impressed and grateful for Lance’s patience navigating the long process. I felt like he went above and beyond and explained things in a way I could understand. I didn’t buy a new phone that day, but when I do I would trust Lance to help. It has been some months since this positive interaction, and I still felt the necessity to express my gratitude for his standup customer service. Thank you.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Redding?

Best Buy in Redding offers TVs, computers, appliances, cameras, home electronics, and more, with expert advice and Geek Squad support.

What are the store hours for Best Buy at 1010 Hilltop Dr?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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