Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude or dismissive behavior.
Product Availability
Many customers expressed frustration over items being out of stock or not available as advertised, leading to wasted trips.
Geek Squad Experience
The Geek Squad received both positive and negative feedback; some customers appreciated their assistance, while others found the service lacking.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with the value of products, including restocking fees.
Staff Knowledge
While some staff were noted for their expertise, others were criticized for lacking product knowledge and providing inadequate assistance.
SB
Shirley B
Feb 18, 2026
5.0
Person from geek squad helped us greatly
AR
Aaron Robertson
Feb 16, 2026
5.0
Had the router I needed to replace one on the fly at our office. Was glad it was in stock!
DC
David Cook
Feb 14, 2026
2.0
No help unless you ask. I couldn't find what I needed, it was obvious I needed help finding something. Just got ignored. I finally stopped an employee who was walking fast. Was not a good time, and finally they show me a blue tooth speaker,, it sounded like shit and too expensive. Is JBL making shit now or is best buy price gouging. Whatever it is, im not waisting money on crap product.
NG
Nina Gonzales
Jan 30, 2026
5.0
I think it is a pretty cool place. Be sure to use the “Geek Squad,” to make sure nothing has gone wrong in picking the right devices and accessories for your specific needs. Good Luck & Have Fun! 😊
GT
Gerald Trinsky
Jan 25, 2026
5.0
I had the pleasure of being helped by Lance Z. The Verizon Specialist for a phone issue. I was impressed and grateful for Lance’s patience navigating the long process. I felt like he went above and beyond and explained things in a way I could understand. I didn’t buy a new phone that day, but when I do I would trust Lance to help. It has been some months since this positive interaction, and I still felt the necessity to express my gratitude for his standup customer service. Thank you.
Best Buy in Redding offers TVs, computers, appliances, cameras, home electronics, and more, with expert advice and Geek Squad support.
What are the store hours for Best Buy at 1010 Hilltop Dr?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Redding offer curbside pickup?
This Best Buy location provides same-day in-store pickup but does not offer curbside pickup.
Is the Best Buy in Redding wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Redding?
Yes, Best Buy offers Geek Squad service repair for your electronics at this location.
What payment methods does Best Buy in Redding accept?
The store accepts debit cards and checks, and does not require cash only payments.
Where is Best Buy located in Redding?
Best Buy is located at 1010 Hilltop Drive, Redding, CA 96003.
Are there nearby places to eat after visiting Best Buy Redding?
Yes, you can visit Pete's Restaurant & Brewhouse Redding, Famous Dave's barbecue, or Casa Ramos Tex-Mex, all close to Best Buy for dining options.
Where can I find mobile phone services near Best Buy Redding?
Nearby mobile phone stores include Geek Squad, Verizon, and AT&T stores, providing telecommunications services close to Best Buy.
Are there other shopping options near Best Buy in Redding?
Yes, Michaels (arts and crafts), Cost Plus World Market (home goods), and The Darkside (gifts and tobacco shop) are close by for additional shopping experiences.
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