Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in the Geek Squad and sales departments.
Product Availability
Numerous reviews highlighted issues with product availability, with customers frequently finding items out of stock despite prior confirmations.
Mixed Experiences
While some customers had excellent experiences, others reported rude or unhelpful staff, leading to a significant divide in customer satisfaction.
Installation Services
The Geek Squad received positive feedback for their installation services, with customers appreciating their professionalism and assistance.
Online Ordering Issues
Customers expressed frustration with the online ordering system, citing problems with order accuracy and communication regarding stock.
ST
Sue Thompson
4 days ago
3.0
I bought a bone from Best buy a couple years ago and the screensaver has broken and has a lifetime warranty through Best buy and they no longer sell it or make the product available for me to use so that wasn't a very happy moment. I can find them online. I have a Google sub but that's part of the selling point. Is that you have protection for life of the phone?
SP
Susan Peterson
Nov 15, 2025
5.0
We had a major issue with my son’s phone a few weeks ago, we used the Verizon kiosk customer service to fix the issue. Lance Z. was super helpful, patient, and he went above and beyond to help us with the problem. He was quite knowledgeable and he technically figured out what the issue was before the Verizon call center did! Kudos to Lance!
AD
Alex Davies
Oct 24, 2025
1.0
Don’t expect anyone to help you. No one cares here.
CR
Carlos Revilla
Oct 14, 2025
5.0
Muybbuen local de Best Buy en Reddings. Lo ayudan a uno mucho y están preparados para hacerlo.
JR
Jose Rey
Oct 5, 2025
5.0
Staff is super friendly, they welcome you at the door and not only one but a couple employees offer their help with questions. When a product is not in stock they help you finding something similar.
Best Buy in Redding offers TVs, computers, appliances, cameras, home electronics, and more, with expert advice and Geek Squad support.
What are the store hours for Best Buy at 1010 Hilltop Dr?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Redding offer curbside pickup?
This Best Buy location provides same-day in-store pickup but does not offer curbside pickup.
Is the Best Buy in Redding wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Redding?
Yes, Best Buy offers Geek Squad service repair for your electronics at this location.
What payment methods does Best Buy in Redding accept?
The store accepts debit cards and checks, and does not require cash only payments.
Where is Best Buy located in Redding?
Best Buy is located at 1010 Hilltop Drive, Redding, CA 96003.
Are there nearby places to eat after visiting Best Buy Redding?
Yes, you can visit Pete's Restaurant & Brewhouse Redding, Famous Dave's barbecue, or Casa Ramos Tex-Mex, all close to Best Buy for dining options.
Where can I find mobile phone services near Best Buy Redding?
Nearby mobile phone stores include Geek Squad, Verizon, and AT&T stores, providing telecommunications services close to Best Buy.
Are there other shopping options near Best Buy in Redding?
Yes, Michaels (arts and crafts), Cost Plus World Market (home goods), and The Darkside (gifts and tobacco shop) are close by for additional shopping experiences.