Remember when you bought a new phone at Best Buy & they'd connect a cable from the old to the new and pretty quickly your data would transfer? They dont do that now w/o an appt. @ Geek Squad, who are the nicest, most helpful people.
Anyone could have easily loaned me a connection cable or mentioned the one i needed was in the box. I stead, they let me hang out in store, attempting to do it myself with little instruction for OVER TWO HOURS. Absurd. What happened to folks who helped? I didn't even want to shop here because of the lack of help I'd get but my phone screen wasn't going to last so in my town, Best Buy is literally the only option.
I made an appt with Geek Squad and we figured the transfer would be quick enough done via Bluetooth so I could vacate my appt. Over 2 hours later of waiting and trying to get the transfer done on my own, my appt time came and I was finally able to get some help. The level of service here is wildly lacking compared to what it used to be. Im older so I remember the level of service and can very much see the difference.
There were people available at the phone counter who absolutely could have helped but didn't. Im disappointed at such a stark difference from what used to be a vibrant helpful store to what it is now. Im old enough to remember Circuit City in its hey day and I also remember its fall into desolation. Best Buy will always exist if only online but I can see the store ambiance dying
LG
Lisa G
Mar 21, 2026
4.0
Helpful customer service.
AD
Amariah dduckett
Mar 20, 2026
1.0
I’ve shopped at Best Buy for a long time and value their plans, but charging $8 just to install a screen protector—especially when it’s included—feels unnecessary and disappointing. This change definitely impacts the overall experience.
CH
Cynthia Houser
Mar 14, 2026
1.0
They are eager to sell you computers but have no computer bag selection like they did in 2019.
Best Buy in Redding offers TVs, computers, appliances, cameras, home electronics, and more, with expert advice and Geek Squad support.
What are the store hours for Best Buy at 1010 Hilltop Dr?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Redding offer curbside pickup?
This Best Buy location provides same-day in-store pickup but does not offer curbside pickup.
Is the Best Buy in Redding wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Redding?
Yes, Best Buy offers Geek Squad service repair for your electronics at this location.
What payment methods does Best Buy in Redding accept?
The store accepts debit cards and checks, and does not require cash only payments.
Where is Best Buy located in Redding?
Best Buy is located at 1010 Hilltop Drive, Redding, CA 96003.
Are there nearby places to eat after visiting Best Buy Redding?
Yes, you can visit Pete's Restaurant & Brewhouse Redding, Famous Dave's barbecue, or Casa Ramos Tex-Mex, all close to Best Buy for dining options.
Where can I find mobile phone services near Best Buy Redding?
Nearby mobile phone stores include Geek Squad, Verizon, and AT&T stores, providing telecommunications services close to Best Buy.
Are there other shopping options near Best Buy in Redding?
Yes, Michaels (arts and crafts), Cost Plus World Market (home goods), and The Darkside (gifts and tobacco shop) are close by for additional shopping experiences.
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