Visit our store at Rancho Cucamonga for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
The employees at this store don’t listen at all and they lied to us while selling the phone. The bill is coming very high, and when I went to them to get the billing corrected, they made me come back again and again for 5–6 days and didn’t listen to me. The whole staff is very rude.
SS
sanad salameh
Oct 10, 2025
1.0
Extremely disappointed with my experience at this Verizon store. I came in a little after 7 PM
needing help activating my new iPhone (purchased from Apple). Instead of assisting, the employees pointed me to a store phone to call customer service even though three of them were just sitting around. After 20 minutes on hold, I found out online that customer support closes at 7 PM. Not one employee mentioned this.
When I asked for help again, they refused, falsely claiming I wasn't authorized to transfer my number to my new phone, despite my name being on the account and having my ID. I asked for the manager, who came out visibly annoyed and repeated the same excuse without offering any solution or alternative. To make matters worse, the employees claimed there was a waitlist, even though no one was waiting. Another customer who walked in at the same time was helped immediately, while I was left to assist myself. Whatever standard they’re operating under, it clearly doesn’t include fairness or professionalism.
JJ
jassivirk1
Sep 27, 2025
5.0
Awesome place what the Verizon couldn't help they stepped up to help..and resolved my issue..thank you
RL
Road Rescue Towing Services LLC
Aug 25, 2025
1.0
They don’t tell you everything and after you buy the service and devices you are left to deal with Verizon customer service. I would have rated them lower than one star if possible. I had the worst experience with this office from the start and now my trade in phones gone I am stuck paying high cost for 3 years.
My experience now is that always buy service from third parties because they offer lower prices for the same service.
What are the store hours for Verizon in Rancho Cucamonga?
The Verizon store in Rancho Cucamonga is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the Verizon Rancho Cucamonga store located?
The Verizon store is located at 7825 Monticello Ave, Suite 1100, Rancho Cucamonga, CA 91739.
What wireless products does Verizon Rancho Cucamonga offer?
Verizon offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
How can I schedule an appointment at the Verizon store in Rancho Cucamonga?
You can schedule an in-store appointment online via the Verizon website, or use the My Verizon app to book your visit conveniently.
What are the delivery and pickup options for Verizon orders in Rancho Cucamonga?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Does the Verizon store in Rancho Cucamonga accept debit cards and mobile payments?
Yes, the store accepts payments via debit cards, mobile NFC payments, and allows paycheck payments; cash-only is not required.
Is free Wi-Fi available at the Verizon Rancho Cucamonga store?
Yes, free Wi-Fi is available for customers inside the store.
What nearby shops can I visit along with Verizon at Victoria Gardens?
Nearby shops include See's Candies for sweets, Madison Reed for beauty services, and Charming Charlie for fashion accessories, making it convenient to combine your Verizon visit with shopping or treats.
What dining options are close to the Verizon store in Rancho Cucamonga?
Several restaurants nearby include The Cheesecake Factory, Brio Italian Grille, and Corner Bakery, perfect for grabbing a meal before or after your Verizon visit.
Are there health and wellness services near the Verizon store in Rancho Cucamonga?
Yes, nearby are Carbon Health Urgent and Primary Care, Skin Laundry spa, and Anthony Vince Nail Spa, allowing you to manage health, skin care, and relaxation close to Verizon.