Verizon

3.5
232 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Rancho Cucamonga for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7825 Monticello Ave, Rancho Cucamonga, CA
91739, United States

Hours

Reviews

3.1
131 reviews
5 stars
58
4 stars
10
3 stars
5
2 stars
6
1 star
52
  • IP
    Inder preet
    Nov 17, 2025
    1.0
    The employees at this store don’t listen at all and they lied to us while selling the phone. The bill is coming very high, and when I went to them to get the billing corrected, they made me come back again and again for 5–6 days and didn’t listen to me. The whole staff is very rude.
  • SS
    sanad salameh
    Oct 10, 2025
    1.0
    Extremely disappointed with my experience at this Verizon store. I came in a little after 7 PM needing help activating my new iPhone (purchased from Apple). Instead of assisting, the employees pointed me to a store phone to call customer service even though three of them were just sitting around. After 20 minutes on hold, I found out online that customer support closes at 7 PM. Not one employee mentioned this. When I asked for help again, they refused, falsely claiming I wasn't authorized to transfer my number to my new phone, despite my name being on the account and having my ID. I asked for the manager, who came out visibly annoyed and repeated the same excuse without offering any solution or alternative. To make matters worse, the employees claimed there was a waitlist, even though no one was waiting. Another customer who walked in at the same time was helped immediately, while I was left to assist myself. Whatever standard they’re operating under, it clearly doesn’t include fairness or professionalism.
  • JJ
    jassivirk1
    Sep 27, 2025
    5.0
    Awesome place what the Verizon couldn't help they stepped up to help..and resolved my issue..thank you
  • RL
    Road Rescue Towing Services LLC
    Aug 25, 2025
    1.0
    They don’t tell you everything and after you buy the service and devices you are left to deal with Verizon customer service. I would have rated them lower than one star if possible. I had the worst experience with this office from the start and now my trade in phones gone I am stuck paying high cost for 3 years. My experience now is that always buy service from third parties because they offer lower prices for the same service.
  • NM
    Nieve Morrison
    Aug 2, 2025
    1.0
    Worst experience, service is bad here

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Rancho Cucamonga?

The Verizon store in Rancho Cucamonga is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Where is the Verizon Rancho Cucamonga store located?

The Verizon store is located at 7825 Monticello Ave, Suite 1100, Rancho Cucamonga, CA 91739.