VCA Mather Animal Medical Center

4.4
180 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Mather Animal Medical Center
3348 Mather Field Road, Rancho Cordova, CA
95670, United States

Hours

Reviews

4.4
180 reviews
5 stars
134
4 stars
20
3 stars
3
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service, with reports of rudeness and poor communication from front desk staff.

Compassionate Care

Many reviews highlight the compassionate and caring nature of the veterinarians and staff, especially during difficult times.

High Costs

Customers frequently mention high prices for services, with some feeling pressured into unnecessary upsells.

Mixed Experiences

While some customers have had positive experiences, others report dissatisfaction with the quality of care and service over time.

Staff Competence

Several reviews praise the knowledge and professionalism of the veterinarians, particularly Dr. Johnson and Dr. Faith.
  • FM
    Felicia Mcguire
    Oct 9, 2025
    1.0
    Never will go back here again we called them and told them our dog just had a seizure and she needs to get looked at they just said oh sorry take her to emergency or just watch her and we have an appointment on Monday like really so we went to a different place never will go back they don’t care!. We found another place and take her in right away!. So if your dog is sick and needs to get looked at good luck on this place they will make u wait or say take them to emergency!. What a waste of time!.
  • JR
    Jeffery Robinson
    Sep 15, 2020
    4.0
    That's where we've been taking Susy for years
  • TT
    Tom Tapken
    Oct 2, 2019
    4.0
    Absolute professionals,
  • MS
    Mary Stroube
    May 8, 2018
    5.0
    Dr. Johnson has treated my animals for a number of years. She is so thorough but appreciates cost as well. She's also just as good with the pet parents as she is with the pets. I trust her judgment completely. My pets feel very at ease with her. The staff are all pet lovers and very helpful. The facility is bright and clean.
  • KB
    kristina bathel
    Feb 27, 2018
    1.0
    Horrible customer service. The vet may be the best ever but I'll never take any of my pets here. Apparently if i want any information about cost regarding specific lab work I need to pay $60 to see the vet. I ended up calling another vet for the info I needed (cost $0).

Frequently Asked Questions About VCA Mather Animal Medical Center

What types of animals does VCA Mather Animal Medical Center treat?

VCA Mather Animal Medical Center primarily treats cats and dogs.

What are the operating hours of VCA Mather Animal Medical Center?

The center is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.