Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Mather Animal Medical Center
3348 Mather Field Road, Rancho Cordova, CA
95670, United States
Hours
Reviews
4.4
180 reviews
5 stars
134
4 stars
20
3 stars
3
2 stars
8
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service, with many customers reporting rudeness and lack of communication from front desk staff.
Compassionate Care
Several reviews highlight the compassionate and caring nature of the veterinarians and staff, especially during difficult times such as euthanasia.
High Costs
Many customers expressed concerns about the high costs of services and perceived upselling tactics, leading to dissatisfaction with pricing.
Mixed Experiences
While some customers have had positive experiences with specific veterinarians, others have reported negative interactions, indicating inconsistency in service quality.
Long Wait Times
Customers frequently mentioned long wait times for appointments and procedures, which has contributed to frustration.
- FMFelicia McguireOct 9, 20251.0Never will go back here again we called them and told them our dog just had a seizure and she needs to get looked at they just said oh sorry take her to emergency or just watch her and we have an appointment on Monday like really so we went to a different place never will go back they don’t care!. We found another place and take her in right away!. So if your dog is sick and needs to get looked at good luck on this place they will make u wait or say take them to emergency!. What a waste of time!.
- NMN McGeeJun 11, 20255.0They are friendly and show genuine care for your pets. They are also patient when you ask questions or explain about your pet.
- WOW ordsJul 16, 20205.0This team cares!
- BDBethany DaltonDec 18, 20161.0I feel wronged by this business, and want others to know. These people guess at what is wrong with your animals! I will NEVER go back here. If I could rate zero stars, I would. I took my 6 weeks old puppy in here because he had worms. I paid for the fecal test to be done and dewormer. A week later he still had worms, so I call them up. On the phone with the first receptionist, who had trouble finding my paperwork. Waited 10 mins on hold to be transferred to the second receptionist, who I had to explain all over again that I was calling to find out the results of his test. Put me on hold again, to talk to someone else (She never confirmed if she was the vet or vet tech). She started to describe various worms and ask me questions and read back what the chart said. They said I told them the worms were 1 inch long. Wrong! I had said they looked like grains of rice with an arrow shaped head. I cut her off and asked what the fecal test said; she said they didn't see ANYTHING! Then continues to inform me that puppies less than 6 weeks old don't get treatment for tapeworm. I deduced that he therefore must have tapeworm. I asked her why did they treat him if nothing showed on the test; she basically said they assumed that the treatment would get rid of the worms. They didn't not inform me that it wouldn't work for tapeworm when I was there initially. If I had known nothing showed on the test, I wouldn't have had them give him a dewormer. I wish I would have just gone to Petsmart and bought the otc in the first place. I did buy the otc and treated him myself. Puppy is now worm free, no thanks to these guys.
- CDCynthia Centabar DurhamApr 13, 20165.0Great clean place and trustworthy. Well worth the cost
Frequently Asked Questions About VCA Mather Animal Medical Center
What types of animals does VCA Mather Animal Medical Center treat?
VCA Mather Animal Medical Center primarily treats cats and dogs.
What are the operating hours of VCA Mather Animal Medical Center?
The center is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What services does VCA Mather Animal Medical Center offer?
Services include advanced care, allergy and skin care, dentistry, diagnostics, nutrition, radiology, lab and pharmacy, parasite control, pet boarding, wellness exams, vaccinations, and more.
What payment methods are accepted at VCA Mather Animal Medical Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Mather Animal Medical Center located?
It is located at 3348 Mather Field Road, Rancho Cordova, CA 95670, USA.
Are there any health and safety protocols at VCA Mather Animal Medical Center?
Yes, they follow health and safety protocols based on best practices and state and local regulations.
Where can I find more information about the services offered at VCA Mather Animal Medical Center?
You can visit their service information page at https://vcahospitals.com/mather/services.
What nearby restaurants can I visit before or after my appointment at VCA Mather Animal Medical Center?
Nearby restaurants include Pad Thai Bistro, Little Buddha Thai Bistro, Fusion Boba and Sandwiches, and Back To the 80's theme restaurant.
Are there fitness or wellness centers near VCA Mather Animal Medical Center?
Yes, places like Elite World Warriors martial arts club, Sampson12 gym, and GRIT Performance Physical Therapy are nearby for fitness and wellness needs.
What nearby services or shops can I visit around VCA Mather Animal Medical Center?
Nearby you can find Mather Field Dental, Pete's Barber Shop, Fresh Car Spa Center, and Metro by T-Mobile for various personal and automotive services.