Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Mather Animal Medical Center
3348 Mather Field Road, Rancho Cordova, CA
95670, United States
Hours
Reviews
4.4
180 reviews
5 stars
134
4 stars
20
3 stars
3
2 stars
8
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service, with reports of rudeness and lack of communication from front desk staff.
Compassionate Care
Many customers praised the veterinarians and staff for their compassionate care, especially during difficult times such as euthanasia.
High Costs
Several reviews mentioned high prices for services, with some customers feeling pressured to purchase additional treatments.
Mixed Experiences
While some customers had positive experiences with specific veterinarians, others reported dissatisfaction with the overall service and care.
- FMFelicia McguireOct 9, 20251.0Never will go back here again we called them and told them our dog just had a seizure and she needs to get looked at they just said oh sorry take her to emergency or just watch her and we have an appointment on Monday like really so we went to a different place never will go back they don’t care!. We found another place and take her in right away!. So if your dog is sick and needs to get looked at good luck on this place they will make u wait or say take them to emergency!. What a waste of time!.
- SNStephanie NelsonJul 15, 20242.0Unfortunately, we did not have a great experience here. Our cat had been seen there for a long time and we were having a good experience, but within the last year or two, I think things have gone downhill. Specifically, we have experience a lot of shortness and sometimes outright rudeness from the people who answer the phone and at the front desk. We've been made to feel dumb for asking simple questions--questions we have to ask in the first place because of lack of communication. For instance, apparently we were supposed to be notified ahead of a visit that the Dr. had recommended that our cat take a sedative before the visit, but it was never told to us, so we had to delay and reschedule an appointment. Then, we were always questioned about if we gave it to him at the right times after that, implying we were doing it wrong because our cat was still not happy to be getting a bunch of tests done. We also saw the person at the font desk be very rude to an person who was Asian American in a way that made us pretty uncomfortable, as well as loudly talking politics with others in the waiting room. Doesn't seem appropriate. I feel like the support staff is really hurting their business! Hope changes are made.
- TTTom TapkenOct 2, 20194.0Absolute professionals,
- KBkristina bathelFeb 27, 20181.0Horrible customer service. The vet may be the best ever but I'll never take any of my pets here. Apparently if i want any information about cost regarding specific lab work I need to pay $60 to see the vet. I ended up calling another vet for the info I needed (cost $0).
Frequently Asked Questions About VCA Mather Animal Medical Center
What types of animals does VCA Mather Animal Medical Center treat?
VCA Mather Animal Medical Center primarily treats cats and dogs.
What are the operating hours of VCA Mather Animal Medical Center?
The center is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What services does VCA Mather Animal Medical Center offer?
Services include advanced care, allergy and skin care, dentistry, diagnostics, nutrition, radiology, lab and pharmacy, parasite control, pet boarding, wellness exams, vaccinations, and more.
What payment methods are accepted at VCA Mather Animal Medical Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is VCA Mather Animal Medical Center located?
It is located at 3348 Mather Field Road, Rancho Cordova, CA 95670, USA.
Are there any health and safety protocols at VCA Mather Animal Medical Center?
Yes, they follow health and safety protocols based on best practices and state and local regulations.
Where can I find more information about the services offered at VCA Mather Animal Medical Center?
You can visit their service information page at https://vcahospitals.com/mather/services.
What nearby restaurants can I visit before or after my appointment at VCA Mather Animal Medical Center?
Nearby restaurants include Pad Thai Bistro, Little Buddha Thai Bistro, Fusion Boba and Sandwiches, and Back To the 80's theme restaurant.
Are there fitness or wellness centers near VCA Mather Animal Medical Center?
Yes, places like Elite World Warriors martial arts club, Sampson12 gym, and GRIT Performance Physical Therapy are nearby for fitness and wellness needs.
What nearby services or shops can I visit around VCA Mather Animal Medical Center?
Nearby you can find Mather Field Dental, Pete's Barber Shop, Fresh Car Spa Center, and Metro by T-Mobile for various personal and automotive services.