Verizon

4.5
314 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ramona, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1530 Main Street, Ramona, CA
92065, United States

Hours

Reviews

4.5
308 reviews
5 stars
248
4 stars
20
3 stars
7
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Nick, Jacob, and Maria.

Service Issues

Some customers reported negative experiences, including poor service from specific employees, billing issues, and dissatisfaction with the handling of phone upgrades.

Efficiency

Several reviews noted quick and efficient service, with customers appreciating the timely assistance they received during their visits.

Product Knowledge

Customers frequently mentioned the staff's expertise and ability to provide thorough explanations about products and services.
  • BG
    Brandon Grassilli
    3 days ago
    5.0
    I have been going to this location for over a decade. The employees are always nice and helpful. They know what to do and always solve my problems and answer my questions. THEY are the ones that help you navigate the difficulties that corporations like wireless carries cause.
  • MM
    MrsKaren
    Jan 3, 2026
    5.0
    I went into the Ramona Verizon store. Irvin was with a customer, mentioned he would be right with me. I was helped with in 5 minutes. Irvin helped me with the issue I had and was very kind and helpful Thank you
  • DS
    David Shields
    Dec 24, 2025
    5.0
    Expert and friendly service! Verizon store in Ramona is top notch... They know what they are doing.
  • JC
    Jim Cammarano
    Dec 14, 2025
    5.0
    Irvin is the greatest!
  • AA
    Aerias
    Nov 25, 2025
    5.0
    Exceptional service Nick had recommended Verizon home internet to help with internet outages (which are frequent I dislike internet service providers) and Jacob helped us set it up and helped us check our monthly bill to make sure we had everything we wanted. I cannot stress enough how great the service was and how helpful those two have been every time I've gone into the store including having solid knowledge on the products they carry

Frequently Asked Questions About Verizon

What products does Verizon Victra in Ramona offer?

Verizon Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the operating hours of Verizon Victra at 1530 Main Street?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 7:00 PM.