Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ramona, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Nick, Jacob, and Maria.
Service Issues
Some customers reported negative experiences, including poor service from specific employees, billing issues, and dissatisfaction with the handling of phone upgrades.
Efficiency
Several reviews noted quick and efficient service, with customers appreciating the timely assistance they received during their visits.
Product Knowledge
Customers frequently mentioned the staff's expertise and ability to provide thorough explanations about products and services.
BG
Brandon Grassilli
3 days ago
5.0
I have been going to this location for over a decade. The employees are always nice and helpful. They know what to do and always solve my problems and answer my questions. THEY are the ones that help you navigate the difficulties that corporations like wireless carries cause.
MM
MrsKaren
Jan 3, 2026
5.0
I went into the Ramona Verizon store. Irvin was with a customer, mentioned he would be right with me.
I was helped with in 5 minutes. Irvin helped me with the issue I had and was very kind and helpful
Thank you
DS
David Shields
Dec 24, 2025
5.0
Expert and friendly service! Verizon store in Ramona is top notch... They know what they are doing.
JC
Jim Cammarano
Dec 14, 2025
5.0
Irvin is the greatest!
AA
Aerias
Nov 25, 2025
5.0
Exceptional service Nick had recommended Verizon home internet to help with internet outages (which are frequent I dislike internet service providers) and Jacob helped us set it up and helped us check our monthly bill to make sure we had everything we wanted. I cannot stress enough how great the service was and how helpful those two have been every time I've gone into the store including having solid knowledge on the products they carry