Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Port Hueneme, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
242 reviews
5 stars
185
4 stars
12
3 stars3
2 stars2
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude and unhelpful.
Sales Practices
Numerous complaints about deceptive sales practices, including unauthorized charges and misleading information regarding promotions.
Employee Performance
Specific employees, particularly Sophia, received high praise for their professionalism and assistance, while others were described as lazy or unprofessional.
Order Fulfillment
Several customers reported issues with order fulfillment, including delays and incorrect processing of orders.
Store Environment
The store environment received mixed feedback; some found it clean and welcoming, while others noted unprofessional behavior from staff.
- SWSin WithinNov 13, 20255.0Came with husband. Gr8 service from the 2 boys there.
- JMJonas MarcoNov 13, 20255.0Great service.
- AFAndres floresNov 8, 20251.0Pésimo servicio no te ayuda en nada muy mal
- JJJeff JonesNov 6, 20255.0Valerie gave excellent customer service and has great patience!
- JAJeffrey ArnoldSep 25, 20251.0This place is a pure scam. They added $240 worth of screen protectors on to my bill without my consent. They added $80 in set up fees, lied and said they were setup fees from Verizon but they were in addition to Verizon fees AND the in store rep enrolled me into phone insurance, travel coverage, cloud storage and Hotspot subscription without asking me for permission. FULL ON SCAM!!!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Port Hueneme?
You can find a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
Which brands are available at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
What are the store hours for the Verizon location at 683 W Channel Islands Blvd?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does this Verizon store offer in-store pickup for orders?
Yes, the store provides in-store pickup services.
What payment methods does Verizon in Port Hueneme accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store offer services like new lines, upgrades, and accessories?
Yes, they offer new lines, device upgrades, new devices, and accessories.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available at the store for customers.
Can I recycle my old electronics at this Verizon location?
Yes, the store offers electronics recycling services.
What nearby places can I visit for food before or after shopping at Verizon?
Nearby dining options include Sushi Holic, Valentino's Gourmet pizza, Blue Elephant Thai Cuisine, Pacific Grill, Felipe’s Grill Mexican food, Carl's Jr., and Bountiful Bowl.
Are there any financial services close to the Verizon store for convenient banking?
Yes, nearby financial institutions include Ventura County Credit Union, Chase Bank, and Premier America Credit Union.
Which retail stores are near the Verizon location for additional shopping options?
Nearby retail stores include Ross Dress for Less, Ace Hardware, Do it Best Hardware, Tampa Hardware, and Goodwill.