Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,766 reviews
5 stars
1,916
4 stars
1,002
3 stars
440
2 stars
134
1 star
274
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported difficulty in finding assistance and poor handling of issues.
Product Availability
Customers noted a good selection of products, but some experienced stock issues and limited availability for specific items.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to customer frustration.
Repair Services
Experiences with Geek Squad and repair services were varied, with some customers expressing dissatisfaction with the quality and timeliness of repairs.
- ASAyden SmithJan 1, 20265.0Went here a few days ago seeking batteries for a new camera of mine. I didn’t know much, but I went to one of the help departments towards the back of the store, and the gentleman there helped me out with everything I needed. I’ll definitely be back.
- NBNathan BartonDec 23, 20255.0Joe Stark did a nice job helping pick out home theater equipment that met my needs at a workable price point. At-home consult and follow-up were good.
- CPCarolyn PhinneyDec 21, 20255.0Fast service at pickup counter. Helpful service in store. Clean store. Lots of free parking.
- JRJosephine ReplogleDec 20, 20255.0Staff was friendly. The guy that helped me was able to help me choose the best headphones for my dad with the specifications I had in mind.
- ESEstel SanderDec 9, 20254.0Best Buy is usually my go-to for electronics. The staff is generally helpful and knowledgeable, and I appreciate being able to see and try products in person before buying. Their prices are competitive, especially with price matching, and pickup is pretty quick and easy. My only gripe is that wait times can be a bit long during busy hours and sometimes it’s hard to find someone on the floor, which is why I’d give it 4 stars instead of 5.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Pleasant Hill?
Best Buy offers a range of products including TVs, computers, appliances, cameras, and home electronics.
Does Best Buy Pleasant Hill offer curbside pickup services?
Yes, Best Buy in Pleasant Hill offers curbside pickup services for customer convenience.
What are the store hours for Best Buy in Pleasant Hill?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is there wheelchair accessible entrance available at Best Buy Pleasant Hill?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
Can I get my electronics repaired at Best Buy Pleasant Hill?
Yes, Best Buy offers service repair including support from Geek Squad at this location.
What payment methods does Best Buy Pleasant Hill accept?
They accept debit cards and checks, and do not require cash-only payments.
Is in-store shopping available at Best Buy Pleasant Hill?
Yes, customers can shop inside the store as in-store shopping is available.
Where is Best Buy Pleasant Hill located?
Best Buy Pleasant Hill is located at 3260 Buskirk Ave, Pleasant Hill, CA 94523, USA.
Are there dining options near Best Buy Pleasant Hill?
Yes, nearby dining options include Tacos la Guerita, a Mexican fast food restaurant, and The Organic Coup, an American restaurant.
What other stores are located near Best Buy Pleasant Hill?
Nearby stores include Bassett Furniture, Pacific Sales Kitchen and Bath, buybuy BABY, and Verizon Wireless.
Are there accommodation options close to Best Buy Pleasant Hill?
Yes, the Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located nearby for convenient lodging.