Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,387 reviews
5 stars
1,313
4 stars
572
3 stars
261
2 stars
76
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported long wait times and lack of assistance.
Product Availability
Customers noted that the store often has a good selection of electronics, but many expressed frustration over low stock and unavailability of specific items.
Geek Squad Experience
Experiences with Geek Squad varied widely, with some customers reporting excellent service while others faced delays and unhelpful interactions.
Store Environment
The store is generally described as clean and well-organized, but some customers mentioned it felt understaffed and employees were often seen socializing instead of assisting customers.
Pricing Concerns
Several reviews indicated that prices at Best Buy are higher compared to online retailers, leading some customers to choose online shopping instead.
- FRFranco Robilotta6 days ago5.0Lugar tranquilo con buena atención
- NNnanaOct 26, 20255.0i genuinely loved it here so much, my fav best buy store so far!! customer service is great & overall the workers are just genuinely so funny🥹 made me & my parents laugh so much, the employees really brighten up our day💞
- JSJordan SiloOct 24, 20252.0Ordered an item through BestBuy.com on a Wednesday arrived at location on Saturday. Went to the store Sunday, an employee was at the online section saw me and left before telling me I will have someone assist you. After 7 mins or so of waiting, which is odd that there was an equal amount of employees vs customers. Finally someone assisted with my order. After receiving the item, as I was in shock there was a sticker on the box of a collectible item that should be in pristine condition. I don’t know why they would stick it there and not plastic bag the item and then place the sticker. Luckily I was able to remove the sticker cleanly or I would have to return the item.
- CBChris BacaOct 23, 20254.0I like this Best Buy. It Is not crowded. Customer service is good. People are friendly. They usually have what I want in stock and available.
- JCJose Florencio Perez CamposOct 22, 20255.0It's a place plenty of technology. Smart TV, dryer, washer, kitchen, headphones... They have anything you're interested in electronics. Tablets, e-readers, printers, computers, game consoles, surveillance cameras, and electronic locks...
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Pinole offer?
Best Buy in Pinole offers TVs, computers, appliances, and more, with expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy in Pinole?
Best Buy Pinole is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Pinole provide curbside pickup service?
This Best Buy location offers in-store pickup but does not currently provide curbside pickup services.
Is the Best Buy store in Pinole wheelchair accessible?
Yes, the Best Buy Pinole location has a wheelchair accessible entrance.
Can I get my electronics repaired at Best Buy in Pinole?
Yes, Best Buy Pinole offers service and repair for electronics via their Geek Squad support.
What payment methods are accepted at Best Buy in Pinole?
Best Buy Pinole accepts debit cards and checks; it does not require cash only payments.
Where can I find Geek Squad services near Best Buy in Pinole?
Geek Squad, specializing in mobile phones, telecommunications, and computer repair, is located nearby and offers expert tech support complementary to Best Buy's services.
Are there any convenient food options near Best Buy in Pinole?
Yes, nearby eateries include Starbucks for coffee, Panda Express for Chinese fast food, and Cold Stone Creamery for ice cream and smoothies.
What nearby services can assist with travel or shipping near Best Buy in Pinole?
FedEx Office's RushMyPassport and Print & Ship Center are conveniently close for passport services and shipping needs.
If I want to get a haircut after shopping at Best Buy in Pinole, where can I go?
You can visit nearby hair salons and beauty studios such as Jovance Beauty & Wellness Studios, HairCanvas - Athena Hill, Salon Thirty Seven, and ij2 Salon for hair and beauty services.