Best Buy

Reviews

• AB

  Alan Blank

  4 days ago
  1.0
  This is where we buy our appliances, but never again. They were supposed to come out, after charging us $600, and mandating we buy a new power cord and duct for our dryer, and re-install our dryer and washer. They sent a third party installer who walked out of the house saying that they weren't comfortable doing the job. The left the appliances in the hallway. To add to this the washer broke 2 months ago and flooded the rear half of our house. And, today (3/4/26) Best Buy's response is to interface with them on social media which does work because On purpose I got rid of my Facebook and X accounts. Never had Instagram (nor want). So try again Best Buy. We're now without a functioning washer and dryer bought from you for an indefinite period. This remains a negative review.
• RL

  Roland John Lomotan

  Feb 26, 2026
  5.0
  Angel is the Man. Helped and explained everything about what we need about Smart Tv. Very knowledgeable. Thank you
• AR

  Arturo Ramirez

  Feb 12, 2026
  4.0
  Exelente El trato y el tiempo para contestar las dudas .me atendierin bien y la ayuda que nesesitaba me la ofrcieron con gusto Buen trabajo
• CN

  chris newman

  Feb 10, 2026
  1.0
  Was empty, so that was nice. Went in to get my screen protector replaced. 5th time in a year its gotten bubbles, and it cost $69. 1 stars for best buy in general. Returned a phone years ago 30 minutes after purchasing, and they ruined my credit for 7 years not showing that I returned it. Nothing personal about this one.
• JM

  Jason McGuire

  Jan 25, 2026
  5.0
  So, I went a little wild over Black Friday and grabbed a shiny new monitor 😎. At first, I was like, “Yes, this is going to be amazing!” 😍 But plot twist—it didn’t support picture-in-picture, which is kind of important when you’re juggling multiple computers 😅. Total letdown 😬, but I was too busy to deal with a return 🙃. Luckily, I’m a Best Buy cardholder ✨, which means a longer return window ⏰… except I still missed it by a couple of days 🤦‍♀️. Oops. Enter the customer service hero 🦸‍♂️. The salesperson was an absolute gem 💎 and worked with the manager to override the deadline 🪄. I upgraded to a monitor about $50 more 💸, and wow—100% worth it 💯. Now I’ve got a Samsung ultra-wide on one side and an LG ultra-wide on the other 🖥️✨. Dream setup unlocked 🔓. Moral of the story: Pinole Best Buy always delivers 🙌🎉.

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