Verizon

4.4
212 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Phelan, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4037 Phelan Rd, Phelan, CA
92371, United States

Hours

Reviews

4.5
210 reviews
5 stars
173
4 stars
11
3 stars
2
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Roman, Melissa, and Daniel.

Sales Experience

Several reviews highlighted positive experiences during the purchasing process, with customers feeling valued and receiving good deals.

Staff Professionalism

Customers noted the professionalism of staff members, particularly in handling complex transactions and providing thorough explanations.

Negative Experiences

Some customers reported issues with dishonesty regarding pricing and promotions, leading to dissatisfaction and frustration.

Store Environment

The store was described as busy, which sometimes led to longer wait times, but staff managed to assist multiple customers effectively.
  • HB
    Heidi Bouck
    Oct 9, 2025
    5.0
    Scarlet was a HUGE help! Can’t thank her enough
  • JC
    Johnny Campos
    Sep 26, 2025
    5.0
    Literally had the best experience ever with this Verizon store. From customer service to purchasing to in store experience 5 stars all around. Angel helped me get a great deal on my new iPhone 17 ProMax and Apple Watch Ultra 3. Was very helpful from beginning to end. I felt very valued as a customer and person. I highly recommend this store for your future purchases. I will definitely be keeping in touch for all my future purchases. Thank you again!
  • AH
    Alex Hernandez
    Sep 26, 2025
    5.0
    I visited the Verizon store in Phelan Ca to open a new line and purchase a phone. Although the store was busy, Roman, the manager, demonstrated excellent leadership and a strong understanding of operations. He worked with us to secure a great deal that helped us save money. Breanna assisted us throughout the process she was attentive, focused, and made sure we had a smooth and efficient experience, especially considering we had our baby with us. Overall, I highly recommend this store, which is why I’m giving them a 5-star rating!
  • AM
    Adrian Aguirre (MrROMO86)
    Sep 22, 2025
    5.0
    Awesome
  • AF
    absinthe Freyre
    Sep 11, 2025
    5.0
    Incredibly helpful and patient

Frequently Asked Questions About Verizon

What products can I find at Verizon in Phelan, CA?

Verizon offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, Motorola, and Google.

What are the store hours for Verizon in Phelan, CA?

The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.