Business Details
177 N Mcdowell Blvd, Petaluma, CA
94954, United States
Certified by Verizon • Feb 22, 2026
(707) 238-4277
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Petaluma, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
196 reviews
5 stars
167
4 stars
9
3 stars
7
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Marisela, Eric, and Juan.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding upselling and misinformation.
Store Environment
The store was noted for being clean and less crowded compared to other locations, contributing to a more pleasant shopping experience.
Technical Support
Several customers appreciated the technical support provided, especially in resolving complex issues and setting up new devices.
- JAjoy ambraJan 22, 20265.0I was helped by two of the most kind and knowledgeable young men very personable that’s why I choose Verizon because I can go into the store and get help every time and I don’t feel like I’m being rushed
- RGRonda GottiDec 31, 20255.0Armando, the young man who helped me was a very good problem solver, was patient, helpful and stayed a 1/2 hour overtime to see that all my issues were taken care of... credit for an over charge for international calling, new phone set up, phone number transfer, new number set up. He was fantastic! Best person I've worked with at Verizon in Petaluma!
- ABAaron BolingerDec 18, 20255.0Both ladies working at the store were amazing and super helpful and patient. Very easy to talk to and now making this my go-to Verizon store!
- LCLucy ChildsNov 15, 20251.0This was a terrible experience today. The kid working there didn't hear me at all and just tried to upsell me assuming I was a dumb old lady. They really don't want to see your face in the store. He offered to help me order phones myself using the verizon app! If I wanted to do it myself I wouldn't have gone in! There was also conflicting info from my visit the day before with 2 other people. I don't feel I can trust anything they tell me.
- JGJennifer GnossOct 22, 20255.0I have purchased my last 3 iPhones at this store and have Always been very pleased with the service and the help. It’s a great 👍🏻 place and the staff is awesome
Frequently Asked Questions About Verizon
What products does Verizon Petaluma offer?
Verizon Petaluma offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Petaluma?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Which payment methods are accepted at Verizon Petaluma?
Verizon Petaluma accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Petaluma offer in-store pickup for online orders?
Yes, Verizon Petaluma offers in-store pickup services.
Is Verizon Petaluma an authorized Verizon retailer?
Yes, Verizon Petaluma is a Verizon Authorized Retailer providing expert assistance and products.
Can I find device deals and promotions online for Verizon Petaluma?
Yes, you can view the latest offers and device deals on their website at https://victra.com/device-deals/.
What brands of devices and accessories are available at Verizon Petaluma?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Which nearby coffee shops can I visit before or after shopping at Verizon Petaluma?
Nearby coffee shops include Acre Coffee and Starbucks, perfect spots to relax before or after your visit.
Are there any nearby restaurants close to Verizon Petaluma for dining options?
Yes, nearby dining options include Oyama Sushi, Little Caesars Pizza, Daphne's Greek Cafe, Wingstop, and Scowley’s Burgers.
Where can I find nearby mobile phone stores besides Verizon Petaluma?
Other nearby mobile phone stores include T-Mobile, Metro by T-Mobile, uBreakiFix, and RadioShack, offering additional options for mobile services and repairs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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