Verizon

4.3
269 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Patterson, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1020 Sperry Ave, Patterson, CA
95363, United States

Hours

Reviews

4.3
269 reviews
5 stars
208
4 stars
12
3 stars
3
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.

Billing Issues

Numerous customers reported problems with unexpected charges, upselling, and confusion regarding billing, leading to dissatisfaction.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers experienced frustration with long wait times and inadequate staffing.

Employee Performance

Certain employees, particularly Dominic, Viviana, and Gabriel, were highlighted for their exceptional service, while others, like Liz, faced criticism for poor customer interactions.
  • SI
    SHAH TRANSPORTER . INC
    2 days ago
    1.0
    Very bad experience. The employee Viviana had a terrible attitude. I was simply asking normal questions about plans, and she became rude and angry instead of helping. Customer service should be polite and professional, but her behavior made me feel uncomfortable and unwelcome. I did not receive clear answers and felt rushed the entire time. Verizon should train staff better on how to speak to customers respectfully. I will not return to this location
  • MG
    Mark Gaches
    Dec 4, 2025
    1.0
    Worst Experience ever. They made many mistakes on upgrade on our phones. The worst one of all was not changing my wife phone coverage to international like I request before we took a trip. Should have been only a 10 dollar a month line charge but being billed for 360 dollars. Went into the store couldn't or wouldn't fix it. Called Verizon customer service same BS no help. We have traveled many times over seas and always have a travel pass. Our records show that we never traveled without a travel pass. How the mighty has fallen. Its criminal what they did to us. Lol send an email to wecare and get a BS response.
  • LB
    Lora Brazil
    Dec 2, 2025
    5.0
    Brach was truly amazing, more than I expected. I went to the store thinking it was going to be all day and to upsold, but he was knowledgeable, professional and efficient
  • AA
    Anthony
    Aug 27, 2025
    5.0
    I’m loving the experience
  • GA
    Gilberto Alcantar
    Aug 12, 2025
    1.0
    Muy mal servicio de los empleados de Patterson Ca , varias veses ago el pago cada mes y me están cobrando otra ves en la semana siguiente y después me cobran más eso es cada rato no me kisieron dar el recibo del pago muy mal servicio

Frequently Asked Questions About Verizon

What products and services does Victra - Verizon Authorized Retailer in Patterson offer?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.

Where is Victra - Verizon Authorized Retailer located in Patterson, CA?

Victra is located at 1020 Sperry Ave, Unit 5d, Patterson, CA 95363, United States.