Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Patterson, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
269 reviews
5 stars
208
4 stars
12
3 stars3
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.
Billing Issues
Numerous customers reported problems with unexpected charges, upselling, and confusion regarding billing, leading to dissatisfaction.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers experienced frustration with long wait times and inadequate staffing.
Employee Performance
Certain employees, particularly Dominic, Viviana, and Gabriel, were highlighted for their exceptional service, while others, like Liz, faced criticism for poor customer interactions.
- SISHAH TRANSPORTER . INC2 days ago1.0Very bad experience. The employee Viviana had a terrible attitude. I was simply asking normal questions about plans, and she became rude and angry instead of helping. Customer service should be polite and professional, but her behavior made me feel uncomfortable and unwelcome. I did not receive clear answers and felt rushed the entire time. Verizon should train staff better on how to speak to customers respectfully. I will not return to this location
- MGMark GachesDec 4, 20251.0Worst Experience ever. They made many mistakes on upgrade on our phones. The worst one of all was not changing my wife phone coverage to international like I request before we took a trip. Should have been only a 10 dollar a month line charge but being billed for 360 dollars. Went into the store couldn't or wouldn't fix it. Called Verizon customer service same BS no help. We have traveled many times over seas and always have a travel pass. Our records show that we never traveled without a travel pass. How the mighty has fallen. Its criminal what they did to us. Lol send an email to wecare and get a BS response.
- LBLora BrazilDec 2, 20255.0Brach was truly amazing, more than I expected. I went to the store thinking it was going to be all day and to upsold, but he was knowledgeable, professional and efficient
- AAAnthonyAug 27, 20255.0I’m loving the experience
- GAGilberto AlcantarAug 12, 20251.0Muy mal servicio de los empleados de Patterson Ca , varias veses ago el pago cada mes y me están cobrando otra ves en la semana siguiente y después me cobran más eso es cada rato no me kisieron dar el recibo del pago muy mal servicio
Frequently Asked Questions About Verizon
What products and services does Victra - Verizon Authorized Retailer in Patterson offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
Where is Victra - Verizon Authorized Retailer located in Patterson, CA?
Victra is located at 1020 Sperry Ave, Unit 5d, Patterson, CA 95363, United States.
What are the store hours for Victra in Patterson?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at Victra in Patterson?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra Patterson offer in-store pickup for online orders?
Yes, Victra Patterson offers in-store pickup service.
Can I recycle electronics at Victra in Patterson?
Yes, Victra participates in electronics recycling services.
What languages are supported at Victra in Patterson?
Victra supports both English and Spanish languages.
Which popular restaurants are near Victra in Patterson where customers can dine before or after their visit?
Popular nearby restaurants include Little Caesars Pizza, McDonald's, Wingstop, Panda Express, Taco Bell, and Chipotle Mexican Grill.
Are there any beauty and salon services near Victra in Patterson?
Yes, nearby beauty services include Great Clips (hair salon), Sally Beauty (hair supply store), Natural Nails, and Botanical Nails (nail salons and beauty spas).
What nearby locations can help me with shipping or financial services when visiting Victra in Patterson?
Nearby options include UPS Access Point location for shipping, and Western Union, LibertyX Bitcoin ATM, Wells Fargo ATM, Coinme, and The Exchange Network for financial services.