VCA Foothill Veterinary Hospital

4.3
253 reviews

About

VeterinariansVeterinary Clinics & Hospitals
At VCA Foothill Veterinary Hospital, we have proudly served Pasadena, Altadena, Sierra Madre, San Marino, South Pasadena, Arcadia, and the surrounding areas. We are dedicated to the finest health care for your pet, provided by years of experience and special training. As part of our commitment to you and your pet, we recommend the following preventive health services and products for all our dog and cat patients: Wellness Exams, Vaccinations, Spay and Neuter, Parasite Prevention and Testing, Microchip, Dental Cleanings, and Prescription Diet Foods. If there is anything we can help you with, please call us at (626) 792-1187. We look forward to seeing you!

Location

VCA Foothill Veterinary Hospital
2204 East Foothill Boulevard, Pasadena, CA
91107, United States

Hours

Reviews

4.3
253 reviews
5 stars
184
4 stars
30
3 stars
6
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their caring and compassionate treatment of pets, especially during difficult times.

Communication Issues

Several reviews highlighted problems with communication, including rushed consultations and difficulty in getting answers to questions.

High Costs

Numerous customers expressed concerns about the high costs of services and perceived upselling of unnecessary treatments.

Appointment Availability

Customers reported frustration with long wait times for appointments and difficulty in scheduling timely visits.

Staff Professionalism

While many reviews noted friendly and professional staff, some experiences indicated a lack of organization and preparedness.
  • KC
    Kevin Collins
    Sep 17, 2025
    5.0
    Ms Howes is the most loving and caring vet I have ever interacted with. I have owned cats on and off my whole life (mom was an animal lover, I got my own pet immediately after moving out)…..and across all the states I’ve lived in, and all the vets (emergency and non) that I’ve had to visit, I’ll say that this woman stands out. She was so careful with handling my kitty, she didn’t stress him out, she explained things clearly to me, and made sure to keep the treatment on the thorough but economical side. I didn’t feel any upselling pressure, and because of that, I will definitely be booking an appointment for my other adopted kitty. This will be their regular vet now. Office is clean. Front desk staff is friendly and very helpful. Barely any wait time. Treatment rooms are sparkling clean and look well stocked. Even the air vents look like they’ve been wiped clean. (Don’t even see that at UCLA hospitals!) No weird smells. Easy to park, not far from freeway exit. Highly recommend. Ten stars!
  • MM
    Michael Mastrangelo
    Aug 4, 2025
    5.0
    Our vet for life! They have changed a lot over the years but all for the better. Took amazing care of Scooter and got him through many health issues. Good communicators and good app to track records and appointments. Care Club gets you access to the 24-hour emergency care in South Pasadena for extra piece of mind
  • LS
    Leo Su
    Jul 16, 2025
    2.0
    Workers here are nice, but VCA canceled direct authorization for third party pharmacy, so you are forced to take an extra visit and you have to personally mail in a physical prescription every time to your pharmacy in order to receive meds, which delays treatment, basically VCA wants to sell you the exact same thing for more money on the spot. Chewy offered to comp my expedited shipping on my pets’ meds because they think this is wrong for VCA to do. For certain highly specific meds and treatment, I understand, but for basic food and standardized preventative meds, this is stupid.
  • JZ
    Justine Zesati
    Jul 10, 2025
    1.0
    VCA Foothill is by far the most unprofessional and inappropriate VCA I have ever been to. I brought my cat in for the first (and last time) for an inflamed and leaky eye. The entire vet visit felt incredibly rushed. I was never able to get answers to my questions and it constantly felt the vet techs or vet himself were rushing out of the room or walking away. Once my cat was evaluated and given an eye test they brought him out & stated they were not able to see anything of major trauma to the eye or ulcers, etc. They were going to prescribe him an eye drop medication. That truthfully left me with more questions. What exactly is this medication for? What could cause this to happen? What happens if the eye doesn’t heal? Could this be an upper respiratory infection? Yet, they continued to say “the person checking you out at the front desk can explain more.” As soon as another vet tech came out I asked him all my questions. He said he “I don’t know the vet said to prescribe the eye drops.” I asked if I could speak to the vet & the vet tech comes back and says the vet is with a patient. I continued to state that I was confused and would like some clarity. He states “it’s here on the paper .” Keep in mind my cats vet visit that day was $718…. If I have questions I would at least expect to be able to have them answered & not read them “from a piece of paper..” After continuing to say how I am unclear what the medication I am purchasing is for, he stated “do you want the medication or not?” This was such an unprofessional response & to be candid I was appalled at this service. Spending $700 to say for me to read a piece of paper is alarming & disturbing. Luckily another vet tech overheard & pulled me into a room where she fully broke down everything to me which I am extremely grateful for. Unfortunately that does not cover up the disrespectful, disappointing, and disorderly service this place has to offer. I will never be returning to this VCA. ***BE CAREFUL WHEN COMING HERE IF YOU LIKE UNDERSTANDING YOUR PETS HEALTH ISSUES ****
  • SB
    S B
    Jun 10, 2025
    4.0
    They really love fur babies! Only draw back is the prices are too high.

Frequently Asked Questions About VCA Foothill Veterinary Hospital

Where is VCA Foothill Veterinary Hospital located?

VCA Foothill Veterinary Hospital is located at 2204 East Foothill Boulevard, Pasadena, CA 91107, United States.

What are the working hours of VCA Foothill Veterinary Hospital?

The hospital is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 12:30 PM, and is closed on Sundays.