Customer service representative was excellent Henry who is Verizon employee helped out. He took the time to help my husband and myself with purchasing my husband Galaxy Z fold 7. Henry helped us un 3/1/2026. My pin number is 01250721699030126. He made sure to answer all our questions and helped us to use my husband perks through Verizon. He was friendly and knowledgeable about the phone. I appreciate you Henry for all your help and time you made it easy and simple for us to purchase my husband's new phone that he needed. Thanks again from Javier and Michele Pacheco
OG
Oscar Garcia
Feb 25, 2026
1.0
This is worst store ever I asked him a question about installing a camera in my car and they directed me right out the exit door.
VL
Vanessa Leyva
Feb 4, 2026
2.0
Worst trade in ever, $65 store credit for trade in on a 5 year old Mac book pro we bought from them. And the manager couldn’t even honor the $150 they had previously originally offered if we brought the charger! The manager didn’t even try to help, whoa what a let down Best Buy! Way to lose customers.
KA
Kaeden Alkhadra
Jan 24, 2026
2.0
Most of the staff were helpful when I walked in and assisted me in finding what I needed, but the checkout experience was disappointing because the cashier was rude and gave me attitude about how I swiped my card while I was purchasing a $200 item; She gave me the total amount so I swiped my card, then she told me to hold on as I was going too fast for her . Bad communication , I expected more professionalism and help, less overly familiar talk, this happened Friday night around 7:30.1/23
What types of products can I find at Best Buy in Pasadena?
You can shop TVs, computers, appliances, and more at Best Buy in Pasadena.
What are the store hours for Best Buy in Pasadena?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store pickup?
Yes, this location offers in-store pickup services.
Is curbside pickup available at this Best Buy?
Curbside pickup is not available at this Best Buy location.
Does Best Buy Pasadena provide Geek Squad support?
Yes, Geek Squad support is available at this Best Buy location to help with services and repairs.
Is the Best Buy in Pasadena wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Are there any nearby coffee shops where I can relax before or after shopping?
Nearby you can visit Starbucks, a popular coffee shop, located close to Best Buy.
What shopping centers or stores are near Best Buy Pasadena?
Hastings Village shopping center and Ross Dress for Less are near Best Buy, offering additional shopping options.
Can I find dining options near Best Buy Pasadena?
Yes, nearby dining options include Chipotle Mexican Grill, Hook Burger, and El Torito Mexican Restaurant.
Does Best Buy Pasadena offer electronics recycling and repair services?
Yes, this location offers electronics recycling and has repair services available through Geek Squad support.
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