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Brand Certified

Verizon

3.6
(505 reviews)

Business Details

(818) 920-4848

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Panorama City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
8300 Van Nuys Blvd, Panorama City, CA
91402, United States

Hours

Reviews

3.6
505 reviews
5 stars
266
4 stars
47
3 stars
38
2 stars
17
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers feeling ignored, disrespected, or treated rudely by staff.

Sales Practices

Several customers reported being charged for services they did not request, leading to dissatisfaction with the sales practices at the store.

Employee Attitude

Many reviews mentioned unprofessional behavior from employees, including a lack of willingness to assist customers unless they were making a purchase.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards negative experiences, indicating inconsistency in service quality.
  • PW
    Perry Ward
    Feb 12, 2026
    1.0
    The employees were short with me and we're only concerned about how much money I had on me at that time .
  • RB
    Rebecca Buehler
    Feb 8, 2026
    5.0
    Bernie the customer service rep was excellent I highly recommend you see him
  • CC
    Clara
    Feb 3, 2026
    1.0
    Es demasiado 1 porque desde el supervisor hasta los vendedores son bien relajados y atrevidos no quieren atender solo están sentados y riéndose y nadie te quiere atender
  • BM
    brian melgar
    Feb 2, 2026
    1.0
    Went in to see potential offers due my increasing bill. Looking to purchase new phones, got an uninterested salesman and poor retention offers. Left Verizon for Spectrum. I'd recommend others to do the same, cheaper and better internet, better phone prices, better service.
  • CA
    Cynthia Avila
    Jan 27, 2026
    1.0
    Worst customer service ever!!!! My service sucked so bad I should have stayed back with T-mobile. Stay away! Managers are useless and just throw you back to calling customer service. Go to ATT or tmoble. Never have I been treated this bad

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon Panorama City store?

Verizon Panorama City offers the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What services does Verizon Panorama City provide for businesses?

They offer business cell phones, mobile hotspots, tablets, laptops, and various business and wireless internet plans.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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