Verizon

4.5
373 reviews
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Business Details

39730 10th St W, Palmdale, CA
93551, United States
(661) 349-7423
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Palmdale, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
39730 10th St W, Palmdale, CA
93551, United States

Hours

Reviews

4.5
367 reviews
5 stars
306
4 stars
18
3 stars
5
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful during their visits.

Sales Experience

Several reviews highlighted positive experiences with sales representatives who provided thorough assistance and information about products.

Wait Times

Customers expressed frustration with long wait times and insufficient staffing during busy periods.

Product Knowledge

Employees were frequently noted for their expertise and ability to answer questions effectively.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with billing and service quality.
  • SL
    Salvador Lugo
    Nov 4, 2025
    5.0
    Great experience they really take care of their customers.
  • AL
    Allison Lipson
    Oct 13, 2025
    5.0
    The salesman Christian is so knowledgeable and very helpful with my phone upgrades and info. So thankful for him
  • MM
    Mike Maguire
    Oct 6, 2025
    5.0
    Today in store the young lady that helped me was outstanding, Best Verizon store in the Antelope Valley.
  • KV
    Kelly Vanvakaris
    Oct 4, 2025
    5.0
    Cristian was wonderful. Helped us beyond measure. Help transfer 2 phones and watch. Told us about specials etc. instead of getting 1 phone walked out with 2 new phones and Iwatch. Walked through everything. Great customer service. Top performance Would recommend.
  • MH
    Mark Hall
    Sep 21, 2025
    5.0
    Cece was incredibly helpful in my purchase of a new iPhone and a iPad... Customer service was incredible, She is an asset to the store, Very knowledgeable in her trade.... Transferring data providing available discounts and a pleasure to work with, I was very pleased with my visit at this Verizon store probably the best encounter I've had with Verizon in 10 years...
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Frequently Asked Questions About Verizon

What kind of products does Verizon in Palmdale offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What brands can I find at this Verizon Authorized Retailer?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and more.