Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Palmdale, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kevin, Christian, and Madi.
Positive Experiences
Numerous reviews highlighted great experiences with phone upgrades and purchases, often noting the efficiency and thoroughness of the staff.
Long Wait Times
Several customers expressed frustration with long wait times and inadequate staffing during busy periods.
Mixed Reviews
While many reviews were positive, there were also complaints about deceptive practices and poor service from some employees, indicating inconsistency in customer experiences.
JB
Josif Borovic
2 days ago
5.0
Mike is the greatest!! Totally knowledgeable about everything, very patient and able to make easy all the complicated log ons and apps and back and forth between business and personal accounts and soo much more… look for Mike!! He is DA MAN!!
AA
Albert Aimer
Feb 11, 2026
5.0
Had a great experience with Kevin at this store. This was after visiting another Verizon store which didn't work out too well, calling Verizon directly which also didn't work out too well. Walked into this store and Kevin helped from start to finish with professionalism and a chill vibe. Thank you!
CC
Chris
Feb 8, 2026
5.0
Great service! Kevin was amazing & knowledgeable, highly recommended!
MC
Mateo Curiel
Feb 5, 2026
5.0
Cc is awesome made my job there easy! Ask for CC you won't regret the customer service.
IG
Izzy Grider
Jan 23, 2026
5.0
Cece was super helpful with switching me from an iphone 11 to a 17. She let me know my best options, helped me stay well within my budget, and when they were out of stock of the new phone I picked, she quickly helped me place an order (which arrived the next day ! ). Super sweet, friendly, and transparent with me on my best options for upgrading. Overall great experience. I would come back to her for help in the future.