Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Palmdale for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
272 reviews
5 stars
115
4 stars
32
3 stars
13
2 stars
18
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while a few praised specific employees for their excellent service.
Billing Issues
Numerous reviews highlight problems with billing, including unexpected charges and miscommunication regarding promotions, leading to customer frustration.
Store Experience
Customers frequently mention long wait times and poor in-store assistance, with some expressing dissatisfaction over the lack of acknowledgment from staff upon entering.
Technical Support
Several reviews indicate dissatisfaction with the technical support provided, including charges for simple fixes and difficulty in resolving issues.
Employee Attitude
There are multiple reports of employees displaying a lack of professionalism and respect towards customers, contributing to a negative shopping experience.
- GYGeorges Yyaa2 days ago5.0Love the staff there! Very nice and exceptional service!
- KHKathy Hoover6 days ago5.0Madi H at this store was unbelievable. For 2 months I’ve been working on the same issue without a positive income. Today 1.5 hours later she completed the task that others continued to fall short. Madi thank you for your unwavering patience and kindness.
- FSFrank SparksOct 27, 20254.0Verizon has always given me far better service than other carriers. As well as customer service in stores
- CSChristine ShaferAug 26, 20255.0I don't remember the ladys name but it was a female that work there. she was very pretty. she fixed my phone. thank gosh. thank you again hun.
- ERelisabeth RodriguezAug 11, 20251.0Verizon scams I originally went in because I needed my router cord replaced they Did not have the cord they told me they would give me a free upgraded Wi-Fi router without disclosing that my monthly payment would change from $25 to $80 and they absolutely didn’t do nothing about it when I reported to the store manager and the 1800 # yet nothing was done I couldn’t go back to my $25 plan they offered 15 dollars off my next bill like that solves the issue
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Palmdale?
The Verizon store in Palmdale is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Which smartphone brands are available at Verizon Palmdale?
Verizon Palmdale offers smartphones from leading brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I order online and pick up my device at the Verizon Palmdale store?
Yes, you can buy online and pick up your order in store at Verizon Palmdale. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of business products are available at Verizon Palmdale?
Verizon Palmdale offers business cell phones, mobile hotspots, tablets, and laptops to suit various business needs.
What languages are spoken at the Verizon Palmdale store?
The Verizon Palmdale store staff can assist customers in English and Spanish.
Does Verizon Palmdale accept debit cards and mobile payments?
Yes, Verizon Palmdale accepts debit card payments and mobile NFC payments, and does not require cash-only transactions.
What type of services does Verizon Palmdale offer?
Verizon Palmdale provides mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
What are some nearby restaurants where I can dine before or after visiting Verizon Palmdale?
Nearby restaurants include Popeyes® Louisiana Kitchen, Wendy's, Chick-fil-A, Malhi's Indian Cuisine, Pinkfish Poke, California Fish Grill, The Original Karen's Kitchen, and Numero Uno Pizza, offering a range of dining options from fast food to Indian cuisine.
Are there any nearby coffee shops close to Verizon Palmdale?
Yes, Starbucks and Krispy Kreme are nearby coffee shops where you can enjoy a coffee or a quick snack when visiting Verizon Palmdale.
Where can I find banking or credit union services near the Verizon Palmdale store?
Wescom Credit Union and California Bank & Trust are nearby options for banking and credit union services near the Verizon Palmdale store.