Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,845 reviews
5 stars
2,091
4 stars
869
3 stars
388
2 stars
163
1 star
334
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about poor service, unhelpful employees, and long wait times.
Product Availability
Several reviews indicated low inventory levels and issues with product availability, leading to customer frustration.
Curbside Pickup
Curbside pickup was frequently mentioned as fast and efficient, with many customers appreciating the convenience.
Pricing Issues
Customers reported problems with pricing discrepancies and dissatisfaction with how pricing policies were handled.
Geek Squad Experience
Mixed reviews on Geek Squad services, with some customers expressing satisfaction while others reported poor service and unresolved issues.
- SBSimon BowenDec 23, 20255.0Good best buy! Not as crowded as expected for the holidays
- SSsunnysancha1Dec 22, 20251.0My husband and I came in to buy a freezer, there where no employees in the department to buy the freezer. we walked around the store and not one employee greeted us, so we left, your loss.
- DDDaraDec 14, 20251.0Be aware and don’t buy accessories from Best Buy. I decided to buy a phone case and screen protector from here. The phone case was $59.99 and screen protector was $18.74. I got the wrong screen protector and they said i was only going to get $1.38 back because it was a “bundle” which it was not these were all seperate items not in any bundle. I literally just got scammed out of my money that supposed to be returned me. This is not right at all Best Buy and very crooked
- Y_Youngnjeska _Dec 14, 20255.0🙂🙂🙂🙂🙂Zoe was great ! She helped me out so quickly . Got my control🎮 and monitor 🖥️ with no problem! Thanks zoe! Happy holidays🎄🎄🎄
- RNROGELIO NUGENTDec 5, 20251.0My laptop shut down wasn’t charging or allowing me to boot it up. I went to Best in Palmdale CA, went up to Geek Squad desk. Explained to the Trch what happened. He looks at my Two year old HP laptop and say. “That’s too old, we don’t have batteries for that” He did not even try to analyze or offer any possible explanation. Only that it would cost $200 to even look at it. He says you need a new laptop, let me call over a sales associate. I turned around and walked out. I then called Staples in Lancaster, CA, the Tech told me, bring it in, I’ll take a look. Right away the first thing he tried was the power plug, turns out it was defective. I just needed a new power plug. Best customer service. I will never shop at Best buy again!!!
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Palmdale offer?
Best Buy offers TVs, computers, appliances, and more with expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy in Palmdale?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Palmdale provide in-store and curbside pickup services?
Best Buy offers in-store pickup but does not currently provide curbside pickup.
Is the Best Buy Palmdale location wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance for customer convenience.
Can customers get product repair services at Best Buy Palmdale?
Yes, Best Buy offers service and repair, including support from Geek Squad.
What payment methods does Best Buy Palmdale accept?
The store accepts debit cards and does not require cash only, and also accepts check payments.
Where is Best Buy Palmdale located?
Best Buy is located at 39330 10th St W, Palmdale, CA 93551, USA.
What nearby grocery stores can I visit when shopping at Best Buy Palmdale?
Sprouts Farmers Market and Smart and Final Extra are nearby grocery stores where you can shop before or after visiting Best Buy.
Are there any nearby beauty and spa locations around Best Buy Palmdale?
Yes, nearby beauty and spa locations include European Wax Center, Charlotte Tilbury, and Benefit Brow Bar at Ulta.
What nearby dining options are available near Best Buy Palmdale?
Several dining options nearby include Five Guys for burgers, Cafe Rio for Mexican food, Gong Cha for bubble tea, and Baskin-Robbins for ice cream and smoothies.